Helplines in Ukraine
In an emergency, call 112, or 103 for an ambulance. For suicidal thoughts or mental health support, LifeLine Ukraine answers on 7333, free and 24 hours a day, with trained crisis counsellors. It was first set up for veterans and their families, but it supports anyone.
The services listed here work in Ukrainian, and none of them states that it offers English. If you don't speak Ukrainian, call 112 anyway in an emergency, give your location as clearly as you can, and stay on the line. Emergency services usually find a way to help.
Anyone affected by domestic or gender-based violence, or trafficking, can call La Strada-Ukraine's national hotline on 116 123 from a mobile, or 0 800 500 335 from a landline or mobile. It is free, anonymous and open 24/7. The state hotline 15-47 also takes calls from victims and witnesses around the clock. Shelter addresses are kept confidential, and these hotlines can help you find a safe place. Children, teenagers and students can call La Strada's children's line on 116 111 from a mobile or 0 800 500 225 from any phone, at any hour. Men dealing with stress, crisis or the pressures of the war can call 2345, daily from 14:00 to 06:00.
Dial the numbers as shown. The men's line is free from Ukrainian mobile networks. Each number on this page was checked at its official source, with the date of that check shown beside it.
Suicide prevention
Domestic violence
La Strada-Ukraine National Hotline on Domestic Violence, Trafficking and Gender Discrimination
Free, anonymous psychological and legal counselling for people affected by domestic or gender-based violence and trafficking; 116 123 from mobiles, 0 800 500 335 from landlines and mobiles.
- Hours: 24/7
- Languages: Ukrainian
- Cost: free
- Website
Checked 2026-10-19 · source
La Strada-Ukraine National Hotline on Domestic Violence (landline number)
Landline and mobile number for the same La Strada-Ukraine national hotline as 116 123.
- Hours: 24/7
- Languages: Ukrainian
- Cost: free
- Website
Checked 2026-10-19 · source
Government Hotline 15-47 on Domestic Violence, Gender-Based Violence and Trafficking
State hotline promoted by the Ministry of Social Policy for victims and witnesses of domestic violence, gender-based violence, violence against children and trafficking.
- Hours: 24/7
- Languages: Ukrainian
- Cost: free
- Website
Checked 2026-10-19 · source
Children
National Hotline for Children and Young People (La Strada-Ukraine)
Anonymous support for children, teenagers and students, and advice for adults about children's situations; 116 111 from mobiles, 0 800 500 225 from landlines and mobiles.
- Hours: 24/7
- Languages: Ukrainian
- Cost: free
- Website
Checked 2026-10-19 · source
Men
Questions about getting help in Ukraine
What is the emergency number in Ukraine?
In Ukraine, call 112, 103 and 102 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Ukraine?
Yes. LifeLine Ukraine (7333). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Ukraine?
The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling.
Where can women experiencing violence get help in Ukraine?
Contact La Strada-Ukraine National Hotline on Domestic Violence, Trafficking and Gender Discrimination (116 123), La Strada-Ukraine National Hotline on Domestic Violence (landline number) (0 800 500 335) and Government Hotline 15-47 on Domestic Violence, Gender-Based Violence and Trafficking (15-47). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.
Is there a helpline for children and young people in Ukraine?
Yes. National Hotline for Children and Young People (La Strada-Ukraine) (116 111) and National Hotline for Children and Young People (landline number) (0 800 500 225).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.