Helplines in Croatia
If anyone is in immediate danger, call 112, or 194 for an ambulance and 192 for the police. For a conversation about how you are feeling, Plavi telefon answers on 01 4833 888 on weekdays from 09:00 to 20:00, and Psihološki centar TESA on 01 48 28 888 on weekdays from 10:00 to 22:00. Both charge the standard rate and work in Croatian.
Most support lines in Croatia work in Croatian. The national line for victims and witnesses of crime, 116 006, offers support in English as well, free and around the clock. It covers domestic violence and gives information on your rights. If you have no shared language with the person who answers, emergency services usually still find a way to help.
Women and children experiencing violence can call the Ženska pomoć sada SOS line on 0800 655 222, free, confidential and open 24/7. It offers counselling and a shelter. Shelter addresses are kept confidential, so the helpline is the way to arrange a place. Children and teenagers can talk to a trained counsellor at Hrabri telefon on 116 111, and parents or other adults worried about a child can call Hrabri telefon za mame i tate on 0800 0800. Both run on weekdays from 09:00 to 20:00.
If you are using a foreign SIM, dial the numbers as they appear here. 112 works on any phone in the EU. Every number was checked at its official source, and the date of that check is shown with each entry.
Emotional support
Psihološki centar TESA
Telephone psychological support line run by an association of psychologists in Zagreb.
- Hours: Mon to Fri 10:00 to 22:00
- Languages: Croatian
- Cost: standard rate
- Website
Checked 2026-10-19 · source
Plavi telefon
01 4833 888 (+385 1 4833 888 from abroad)
Helpline offering counselling and support by phone, run by the Plavi telefon association in Zagreb.
- Hours: Mon to Fri 09:00 to 20:00
- Languages: Croatian
- Cost: standard rate
- Website
Checked 2026-10-19 · source
Domestic violence
Ženska pomoć sada SOS linija
Free, confidential SOS line for women and children experiencing violence, with counselling and a shelter.
- Hours: 24/7
- Languages: Croatian
- Cost: free
- Website
Checked 2026-10-19 · source
Children
Parents
Questions about getting help in Croatia
What is the emergency number in Croatia?
In Croatia, call 112, 192 and 194 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Croatia?
Yes. Psihološki centar TESA (01 48 28 888) and Plavi telefon (01 4833 888). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Croatia?
Yes. These services say they offer English: Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja (116 006).
Where can women experiencing violence get help in Croatia?
Contact Ženska pomoć sada SOS linija (0800 655 222) and Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja (116 006). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.
Is there a helpline for children and young people in Croatia?
Yes. Hrabri telefon za djecu (116 111).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.