Helplines in Poland
In an emergency, call 112, or 999 for an ambulance and 997 for the police. For adults in emotional crisis, Telefon Kryzysowy answers free on 116 123, 24/7. If you are in mental crisis or thinking about suicide, the Ministry of Health's centre on 800 70 2222 is free and open at any hour, with chat and email as well.
Most Polish support lines work in Polish only. There is one exception for English: Niebieska Linia, the national domestic violence line on 800 120 002, offers English on Mondays from 18:00 to 22:00. At other times it works in Polish. If you can't find a shared language, call 112 anyway. Emergency services usually find a way to help.
Anyone experiencing domestic violence can call Niebieska Linia on 800 120 002, free and 24/7, for psychological support, legal information and referrals. The Women's Rights Centre's intervention line, 800 107 777, is open around the clock for women facing physical, psychological, sexual or economic violence. Choose option 9 after connecting. Shelter addresses are kept confidential, and the helpline arranges places. Children and young people can call 116 111, which does not counsel adults. LGBTQ+ people can reach Lambda Warszawa on 22 628 52 22, weekdays from 18:00 to 21:00. For addiction, the national helpline on 800 199 990 runs daily from 16:00 to 21:00.
On a foreign SIM, dial the numbers as shown. 112 works on any phone in the EU. Every number here was checked at its official source, and the date of that check is shown.
Emotional support
Suicide prevention
Centrum Wsparcia dla Osób Dorosłych w Kryzysie Psychicznym
Phone, chat and email support for adults in mental crisis, funded by the Ministry of Health, with scheduled sessions with psychiatrists and lawyers.
Checked 2026-10-19 · source
Domestic violence
Women
LGBTQ+
Lambda Warszawa Telefon Zaufania
22 628 52 22 (+48 22 628 52 22 from abroad)
Helpline run by Lambda Warszawa, an LGBTQ+ support association, offering confidential conversations and information.
- Hours: Monday to Friday 18:00 to 21:00
- Languages: Polish
- Cost: unknown
- Website
Checked 2026-10-19 · source
Children
Alcohol and drugs
Questions about getting help in Poland
What is the emergency number in Poland?
In Poland, call 112, 999 and 997 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Poland?
Yes. Telefon Kryzysowy 116 123 (Instytut Psychologii Zdrowia) (116 123) and Centrum Wsparcia dla Osób Dorosłych w Kryzysie Psychicznym (800 70 2222). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Poland?
The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling.
Where can women experiencing violence get help in Poland?
Contact Niebieska Linia (Blue Line) (800 120 002) and Centrum Praw Kobiet intervention line (800 107 777). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.
Is there a helpline for children and young people in Poland?
Yes. 116 111 Telefon Zaufania dla Dzieci i Młodzieży (116 111).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.