Helplines in Albania

If someone is in immediate danger or has been hurt, call 112, the single emergency number, or 127 for an ambulance. This register has not yet confirmed a general national emotional-support line for adults in Albania, so in a crisis the emergency services are the place to start.

The services listed here work in Albanian, and none of them states that it offers English. If you don't speak Albanian, it is still worth calling 112 in an emergency: say clearly where you are and what has happened, and emergency services usually find a way to help.

Women and girls affected by abuse or violence can call the Counselling Line for Women and Girls on 116 117. It is free, open 24 hours a day, and has offered psychological and legal counselling and referral since 1996. Shelter addresses are kept confidential for safety, so the line is the way to ask about a safe place to stay. Children and young people can reach ALO 116 111 on 116 111 at any hour, by phone, online platform or app. Adults who are worried that a child is being harmed can use the same number to report it.

If you are on a foreign SIM, dial the numbers as they appear here. Short numbers such as 116 117 and 116 111 need no area code. Each number on this page was checked at its official source, and the date of that check is shown next to it.