Whitewashed houses and cypress trees of Granada's Albaicín against distant blue mountains
Photo: Ввласенко · Wikimedia Commons · CC BY-SA 3.0

Helplines in Spain

In an emergency, call 112. If you are having thoughts of suicide, or worried about someone in your family, call the Ministry of Health's Línea 024 on 024, free and 24 hours a day, or use its online chat. Teléfono de la Esperanza also answers around the clock on 717 003 717.

If you would rather speak English, Samaritans in Spain listens on 900 525 100, free, every day from 10am to midnight, for anyone over 18. The 016 line for violence against women works in English, French, German, Arabic, Romanian and many other languages, with more through interpreters. Other services mainly answer in Spanish.

Women experiencing any form of violence can call 016 day or night, free, or contact it by WhatsApp on 600 000 016 or by chat; legal advice is available from 8am to 10pm. Shelter addresses are kept confidential, and 016 can help arrange a safe place. Children and teenagers can talk to psychologists at Teléfono ANAR on 900 20 20 10, and 116 111 reaches ANAR from many regions, including Madrid, Valencia and the Balearic and Canary Islands. For worries about addiction, gambling or a young person's wellbeing, Fad Juventud offers free guidance on 900 16 15 15.

On a foreign SIM, dial the numbers as shown; 112 works on any phone across the EU. Each number was checked at its official source, with the date shown.

Emotional support

Samaritans in Spain

900 525 100

English-only listening service for anyone over 18 in Spain; after midnight the UK Samaritans overseas line is +44 330 094 5717 (low cost).

  • Hours: 10am to midnight, every day
  • Languages: English
  • English available
  • Cost: free
  • Website

Checked 2026-10-19 · source

Teléfono de la Esperanza

717 003 717

Crisis line staffed by trained volunteers for anyone in emotional crisis; email ayuda@telefonodelaesperanza.org.

  • Hours: 24/7
  • Languages: Spanish
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Suicide prevention

Línea 024 (suicide prevention line)

024

Ministry of Health line for people with suicidal thoughts and for their families, with online chat and sign-language video access.

Checked 2026-10-19 · source

Domestic violence

016 (violence against women)

016

Ministry of Equality service giving information, legal advice and immediate psychosocial support for all forms of violence against women; WhatsApp 600 000 016, email 016-online@igualdad.gob.es.

  • Hours: 24/7 (legal advice 8am to 10pm)
  • Languages: Spanish, Catalan, Basque, Galician, English, French, German, Portuguese, Mandarin, Russian, Arabic, Romanian, Bulgarian, Tamazight, 39 more via interpreters
  • English available
  • Cost: free
  • Text: 600 000 016
  • Chat
  • Website

Checked 2026-10-19 · source

Children

Teléfono ANAR (children and adolescents)

900 20 20 10

Free, confidential phone and chat help from psychologists for children and teenagers; 116 111 also reaches ANAR from many regions.

  • Hours: See website
  • Languages: Spanish
  • Cost: free
  • Website

Checked 2026-10-19 · source

EU Child Helpline (ANAR)

116 111

Reaches the ANAR helpline from Aragón, Asturias, Balearic Islands, Canary Islands, Castilla-La Mancha, Castilla y León, Ceuta, Extremadura, La Rioja, Navarra, Madrid, Melilla, Murcia and Valencia.

  • Hours: See website
  • Languages: Spanish
  • Cost: free
  • Website

Checked 2026-10-19 · source

Alcohol and drugs

Fad Juventud Information and Guidance Service

900 16 15 15

Free information and guidance on addictions, gambling, digital risks and young people's wellbeing; email consultas@fad.es.

  • Hours: See website
  • Languages: Spanish
  • Cost: free
  • Website

Checked 2026-10-19 · source

Questions about getting help in Spain

What is the emergency number in Spain?

In Spain, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.

Is there a free mental health helpline in Spain?

Yes. Línea 024 (suicide prevention line) (024), Samaritans in Spain (900 525 100) and Teléfono de la Esperanza (717 003 717). Details, opening hours and the official source for each number are listed on this page.

Can I get help in English in Spain?

Yes. These services say they offer English: Samaritans in Spain (900 525 100) and 016 (violence against women) (016).

Where can women experiencing violence get help in Spain?

Contact 016 (violence against women) (016). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.

Is there a helpline for children and young people in Spain?

Yes. Teléfono ANAR (children and adolescents) (900 20 20 10) and EU Child Helpline (ANAR) (116 111).

Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.