Helplines in Andorra

If someone is in danger or seriously unwell, call SUM, Andorra's urgent medical service, on 116. The national health service asks people to ring 116 before going to hospital emergency care where possible. For the police, call 110, and for the fire brigade, 118. In Andorra, 112 is listed for mountain rescue, so use it if you or someone else is in trouble in the mountains.

The services listed here work mainly in Catalan, and their official pages do not say whether English is offered. If you don't speak Catalan, it is still worth calling. Keep your sentences short, say where you are, and stay on the line. Emergency services usually find a way to help.

The free 181 line is run by the government. One service on 181 supports women and their children experiencing any form of violence. Another, on the same number, is for anyone facing domestic or family violence, including men and LGBTI+ people abused by a partner, and you do not need to have made a police report. Both are staffed Monday to Thursday 8am to 5pm and Friday 8am to 3pm, with information and advice available around the clock. From outside Andorra, the number is +376 825 252. Shelter addresses are kept confidential, and the service is the safe way to arrange a place.

Short numbers such as 116 and 181 are dialled exactly as shown, without a prefix. Every number on this page was checked at its official source, and the date of that check is shown with each entry.

Domestic violence

181 (Service for victims of gender-based violence)

181 (+376 825 252 from abroad)

Government service (SAVVG) offering information, support and treatment to women and their children experiencing any form of violence; email igualtat@govern.ad.

  • Hours: Staffed Monday to Thursday 8am to 5pm and Friday 8am to 3pm; available 24/7 for information and advice
  • Languages: Catalan
  • Cost: free
  • Website

Checked 2026-10-19 · source

Men

181 (Service for victims of domestic and family violence)

181 (+376 825 252 from abroad)

Government service (SAVVDF) for anyone experiencing domestic or family violence, including men and LGBTI+ people abused by a partner; no police report is needed.

  • Hours: Staffed Monday to Thursday 8am to 5pm and Friday 8am to 3pm; available 24/7 for information and advice
  • Languages: Catalan
  • Cost: free
  • Website

Checked 2026-10-19 · source

Health advice

SUM (Servei Urgent Mèdic)

116

Andorra's urgent medical service; the national health service asks people to call 116 before coming to hospital emergency care where possible.

  • Hours: 24/7
  • Languages: Catalan
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Questions about getting help in Andorra

What is the emergency number in Andorra?

In Andorra, call 110, 116 and 118 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.

Can I get help in English in Andorra?

The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling.

Where can women experiencing violence get help in Andorra?

Contact 181 (Service for victims of gender-based violence) (181). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 110.

Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.