Support services in Barcelona
If you are in danger right now, call 112. If you are having suicidal thoughts, Spain's 024 line is free and answers day and night. In a mental health emergency, go to a 24-hour hospital emergency department, such as Hospital de Sant Pau, which has round-the-clock psychiatric emergency care, or Hospital Clínic. For a social emergency at any hour, including violence at home, the CUESB answers on 900 703 030.
Women facing gender-based violence can call the Generalitat's free 900 900 120 line, open around the clock with help in 124 languages, or the national 016 service, which answers in English among many other languages. The City of Barcelona's own violence services and its women's information points (PIAD) offer free legal advice and psychological support by appointment on 900 922 357. You do not need to find a shelter yourself; ask these services about safe accommodation.
Newcomers can get free advice on residence and asylum at SAIER, and LGBTQ+ people can book free emotional and legal support at the Centre LGTBI.
Línea 024 de atención a la conducta suicida
Ministerio de Sanidad
Free, confidential national line for people with suicidal thoughts and those around them, with an online chat and sign-language access.
Checked 2026-10-19 · source
Telèfon de l'Esperança
Fundació Ajuda i Esperança
Free emotional support line in Barcelona, with additional chat services for young people and for carers.
- +34 93 414 48 48
- Catalan, Spanish
- free
- Website
Checked 2026-10-19 · source
Urgències Hospital Clínic (seu Villarroel)
Hospital Clínic de Barcelona
Public 24-hour adult emergency department that sees all general adult conditions except eye and gynaecological emergencies, and is the reference centre for sexual assault.
- +34 93 227 54 00
- C/ Villarroel 170, 08036 Barcelona
- 24 hours, 365 days a year
- Walk-in
- Website
Checked 2026-10-19 · source
Urgències Hospital de la Santa Creu i Sant Pau
Hospital de la Santa Creu i Sant Pau
Hospital emergency department with 24-hour psychiatric and addiction emergency care, serving the hospital's own catchment area; use the emergency entrance on Sant Quintí 87.
- +34 93 553 76 00
- C/ Sant Quintí 87, 08041 Barcelona
- 24 hours
- Walk-in
- Website
Checked 2026-10-19 · source
Línia d'atenció contra la violència masclista 900 900 120
Generalitat de Catalunya
Free helpline run by the Catalan government for anyone affected by gender-based violence, with support in 124 languages.
- 900 900 120
- 24 hours, 365 days a year
- free
- Website
Checked 2026-10-19 · source
016 Servicio de atención a víctimas de violencia contra las mujeres
Ministerio de Igualdad
Free national information, legal advice and immediate psychosocial support for women facing violence, by phone, WhatsApp, email and chat.
- 016
- Information and psychosocial support 24 hours; legal advice daily 8:00-22:00; WhatsApp +34 600 000 016 (messages only)
- Spanish, Catalan, English, French, Arabic
- English available
- free
- Website
Checked 2026-10-19 · source
Serveis municipals d'atenció a les violències masclistes
Ajuntament de Barcelona
City of Barcelona services for women, children and adolescents facing gender-based violence, booked by free phone line, with urgent walk-in help at neighbourhood social services centres.
- 900 922 357
- Appointments by phone Mon-Thu 9:00-19:00, Fri 9:00-16:00; urgent walk-in Mon-Fri 9:00-13:00
- Walk-in
- Website
Checked 2026-10-19 · source
Punts d'Informació i Atenció a les Dones (PIAD)
Ajuntament de Barcelona
Free psychological support, legal advice, groups and workshops for women over 16 living in Barcelona, in person or by phone, by appointment.
- 900 922 357
- Appointment line Mon-Fri 9:00-19:00
- free
- Website
Checked 2026-10-19 · source
Centre d'Urgències i Emergències Socials de Barcelona (CUESB)
Ajuntament de Barcelona
City social emergency service answering around the clock, listed by the city as a contact for urgent situations of gender-based violence.
- 900 703 030
- 24 hours, 365 days a year
- Website
Checked 2026-10-19 · source
Federació Salut Mental Catalunya
Federation of mental health associations in Catalonia for people with mental health problems and their families, with an office in central Barcelona.
- +34 93 272 14 51
- Carrer Nou de Sant Francesc 42, 08002 Barcelona
- Mon and Wed 10:00-14:00 and 15:00-18:00; Tue, Thu, Fri 10:00-15:00
- Website
Checked 2026-10-19 · source
Servei d'Atenció a Immigrants, Emigrants i Refugiats (SAIER)
Ajuntament de Barcelona
Free public service for Barcelona residents giving information, legal advice and social support on immigration, asylum and return, with interpreters for recent arrivals.
- +34 93 153 28 00
- Carrer Tarragona 141, 08004 Barcelona
- Phone appointments Mon-Thu 9:00-15:00 and 16:00-19:00, Fri 9:00-15:00; urgent walk-in Mon-Fri 9:00-15:00
- free
- Walk-in
- Website
Checked 2026-10-19 · source
Centre LGTBI de Barcelona
Ajuntament de Barcelona
Municipal LGBTQIA+ centre offering free short-term emotional support (up to 10 sessions), legal guidance and peer groups, by appointment.
- +34 93 880 51 11
- Comte Borrell 22, 08015 Barcelona
- Mon-Fri 10:00-14:00 and 15:30-20:30; second Saturday of the month 10:00-14:00 and 15:00-20:00
- free
- Website
Checked 2026-10-19 · source
ACATHI
Association supporting LGBTIQ+ migrants and refugees, including help with asylum claims and legal, psychosocial and community support.
- +34 931 931 353
- Mon-Fri 10:00-18:00 by appointment
- Website
Checked 2026-10-19 · source
Questions about support in Barcelona
Where can I get urgent mental health help in Barcelona?
In an emergency, call 112. For a mental health crisis in Barcelona, you can also contact Línea 024 de atención a la conducta suicida (024), Telèfon de l'Esperança (+34 93 414 48 48) and Urgències Hospital Clínic (seu Villarroel) (+34 93 227 54 00). Hours and the official source for each service are listed on this page.
Is there English-speaking support in Barcelona?
Yes. These local services say they offer English: 016 Servicio de atención a víctimas de violencia contra las mujeres (016).
Where can women experiencing violence get help in Barcelona?
Contact Línia d'atenció contra la violència masclista 900 900 120 (900 900 120), 016 Servicio de atención a víctimas de violencia contra las mujeres (016) and Serveis municipals d'atenció a les violències masclistes (900 922 357). Shelter addresses are kept confidential, so the helpline or counselling centre arranges a safe place. In immediate danger, call 112.
Are these services free?
Many are. These say they are free: Línea 024 de atención a la conducta suicida, Telèfon de l'Esperança, Línia d'atenció contra la violència masclista 900 900 120, 016 Servicio de atención a víctimas de violencia contra las mujeres and Punts d'Informació i Atenció a les Dones (PIAD). Costs for the others are shown on each entry or on the service's own website.