Helplines in Estonia

In an emergency, call 112 for an ambulance, the fire service or the police. For emotional support, the state-run line on 116 123 is free and open every day from 10:00 to midnight. You can ring about everyday worries, illness or a hard situation, and you don't need to be in crisis to call. For medical questions, the family doctor advice line is 1220.

English is available on two state lines. The emotional support line on 116 123 answers in Estonian, Russian and English. So does the victim support crisis line on 116 006, which runs 24/7 and also has chat. In the evenings, Eluliin offers volunteer crisis support from 19:00 to 07:00, on 655 8088 in Estonian and 655 5688 in Russian. Ukrainians living in Estonia can call Eluliin on +372 681 1700 from 19:00 to 23:00.

If you are experiencing violence at home, including sexual violence, call 116 006 at any hour. From a foreign phone you can use +372 614 7393. In Tallinn, the Tallinna Naiste Kriisikodu takes women round the clock on +372 526 4697 and offers first crisis counselling. Shelter addresses are kept confidential, and the helpline will arrange a place. Children, and adults worried about a child, can call Lasteabi on 116 111, free and 24/7.

If you are on a foreign SIM, dial the numbers as shown here. 112 works on any phone in the EU. Each number on this page was checked at its official source, and the date of the check is shown.

Emotional support

Emotsionaalse toe telefon (Social Insurance Board)

116 123

State-run emotional support line for anyone struggling with everyday worries, illness or a difficult life situation.

  • Hours: Every day 10:00-24:00
  • Languages: Estonian, Russian, English
  • English available
  • Cost: free
  • Website

Checked 2026-10-19 · source

Suicide prevention

Eluliin (Estonian)

655 8088

Volunteer crisis and emotional support line for people who feel lonely, low or have thoughts of suicide.

  • Hours: Every evening 19:00-07:00
  • Languages: Estonian
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Eluliin (Russian)

655 5688

Russian-language crisis and emotional support line run by Eluliin.

  • Hours: Every evening 19:00-07:00
  • Languages: Russian
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Domestic violence

Ohvriabi kriisitelefon (Victim Support)

116 006 (+372 614 7393 from abroad)

State victim support crisis line for people affected by violence, including domestic and sexual violence, or worried about someone.

  • Hours: 24/7
  • Languages: Estonian, Russian, English
  • English available
  • Cost: free
  • Chat
  • Website

Checked 2026-10-19 · source

Women

Tallinna Naiste Kriisikodu

+372 526 4697

Tallinn women's shelter offering round-the-clock admission and initial crisis counselling for women experiencing violence.

  • Hours: 24/7
  • Languages: Estonian
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Children

Lasteabi

116 111

Child helpline for children in need and for adults worried about a child's safety or wellbeing.

Checked 2026-10-19 · source

Migrants and refugees

Eluliin line for Ukrainians

+372 681 1700

Eluliin support line for Ukrainians living in Estonia.

  • Hours: Every evening 19:00-23:00
  • Languages: Ukrainian, Russian
  • Cost: unknown
  • Website

Checked 2026-10-19 · source

Questions about getting help in Estonia

What is the emergency number in Estonia?

In Estonia, call 112 and 1220 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.

Is there a free mental health helpline in Estonia?

Yes. Emotsionaalse toe telefon (Social Insurance Board) (116 123), Eluliin (Estonian) (655 8088) and Eluliin (Russian) (655 5688). Details, opening hours and the official source for each number are listed on this page.

Can I get help in English in Estonia?

Yes. These services say they offer English: Emotsionaalse toe telefon (Social Insurance Board) (116 123) and Ohvriabi kriisitelefon (Victim Support) (116 006).

Where can women experiencing violence get help in Estonia?

Contact Ohvriabi kriisitelefon (Victim Support) (116 006) and Tallinna Naiste Kriisikodu (+372 526 4697). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.

Is there a helpline for children and young people in Estonia?

Yes. Lasteabi (116 111).

Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.