Helplines in Austria
If someone is in immediate danger, call 112 or the ambulance on 144. If you need to talk to someone now, TelefonSeelsorge answers on 142 at any hour, free and without an area code. In the evenings, the Ö3-Kummernummer on 116 123 is also free, daily from 16:00 to midnight.
Most Austrian helplines work in German. The exception is for women: every counsellor at the Frauenhelpline gegen Gewalt (0800 222 555) offers English, with Romanian, Spanish, Turkish and Arabic at set times, and the City of Vienna's 24-hour Frauennotruf (01 71 71 9) counsels in German, English and Farsi. If you don't speak German, still call 112 in an emergency; they will find a way to help you.
If you are a woman experiencing violence, the Frauenhelpline is free and open day and night. Shelter addresses are kept confidential, so the helpline is the safe way in and can arrange a place. Children and young people can call Rat auf Draht on 147, anonymously and free. Men and boys in crisis can ring the männerinfo Krisenhelpline (0800 400 777) or the Männernotruf (05 76 77), both around the clock. If you are unsure how urgent something is, the 1450 health advice line answers around the clock. For questions about eating disorders, there is a free hotline on 0800 20 11 20, Monday to Thursday, 12:00 to 17:00.
Short numbers such as 142, 147 and 1450 are dialled exactly as shown, from a mobile or landline. 112 works on any phone across the EU, including on a foreign SIM. Every number here was checked at its official source, with the date shown beside it.
Emotional support
Suicide prevention
Sozialpsychiatrischer Notdienst Wien (Psychiatrische Soforthilfe)
Psychiatric emergency and crisis service for Vienna, offering help by phone, in person and through mobile visits.
- Hours: 24/7
- Languages: German
- Cost: standard rate
- Website
Checked 2026-10-19 · source
Kriseninterventionszentrum Wien
01 406 95 95 (+43 1 406 95 95 from abroad)
Vienna crisis centre for people in acute life crises or suicidal crises, including after a suicide attempt.
- Hours: Mon-Fri 08:00-17:00
- Languages: German
- Cost: standard rate
- Website
Checked 2026-10-19 · source
Domestic violence
Women
24-Stunden Frauennotruf der Stadt Wien
01 71 71 9 (+43 1 71 71 9 from abroad)
City of Vienna helpline for women and girls who have experienced violence, with phone counselling in German, English and Farsi.
- Hours: 24/7
- Languages: German, English, Farsi
- English available
- Cost: free
- Website
Checked 2026-10-19 · source
Young people
Eating disorders
Men
männerinfo Krisenhelpline
0800 400 777 (+43 800 400 777 from abroad)
Crisis line for men and boys in conflicts and crises, funded by the Ministry of Social Affairs; interpreters available on request.
Checked 2026-10-19 · source
Health advice
Questions about getting help in Austria
What is the emergency number in Austria?
In Austria, call 112, 144 and 133 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Austria?
Yes. TelefonSeelsorge Österreich (142), Ö3-Kummernummer (116 123) and Sozialpsychiatrischer Notdienst Wien (Psychiatrische Soforthilfe) (01 31330). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Austria?
Yes. These services say they offer English: Frauenhelpline gegen Gewalt (0800 222 555) and 24-Stunden Frauennotruf der Stadt Wien (01 71 71 9).
Where can women experiencing violence get help in Austria?
Contact Frauenhelpline gegen Gewalt (0800 222 555) and 24-Stunden Frauennotruf der Stadt Wien (01 71 71 9). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.
Is there a helpline for children and young people in Austria?
Yes. Rat auf Draht (147).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.