Helplines in Luxembourg
In an emergency, call 112 for an ambulance or the fire brigade, or 113 for the police. If you are going through a difficult time and need to talk, SOS Détresse answers on 45 45 45 every day from 11:00 to 23:00, and until 03:00 on Fridays and Saturdays. It is anonymous and confidential, by phone, chat or email.
English is available on several lines, at set times. SOS Détresse takes calls in English on Wednesdays, Saturdays and Sundays from 11:00 to 23:00. Kanner-Jugendtelefon offers English on Thursdays, and the parents' line has English on Monday evenings. Otherwise the services work mainly in French.
Anyone affected by domestic violence can call the national helpline on 2060 1060, open 24/7 and linked to the national centre for victims of violence. Shelter addresses are kept confidential, and the helpline is the safe way to be guided towards a place. Children and young people can call Kanner-Jugendtelefon free on 116 111, or use its chat and email. Parents who want advice can call Elterentelefon free on 8002 4444.
If you are calling from a foreign SIM, dial the numbers as shown; from outside the country, use the international versions listed below. 112 works on any phone in the EU. Every number here was checked at its official source, and the date of that check is shown next to it.
Emotional support
SOS Détresse
45 45 45 (+352 45 45 45 from abroad)
Free, anonymous and confidential support for anyone going through a difficult time, by phone, chat or email.
- Hours: Daily 11:00-23:00, Fri and Sat until 03:00; English Wed, Sat and Sun 11:00-23:00 (chat Mon and Thu 17:00-21:00)
- Languages: French, English
- English available
- Cost: unknown
- Chat
- Website
Checked 2026-10-19 · source
Domestic violence
Young people
Parents
Questions about getting help in Luxembourg
What is the emergency number in Luxembourg?
In Luxembourg, call 112 and 113 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Luxembourg?
Yes. SOS Détresse (45 45 45). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Luxembourg?
Yes. These services say they offer English: SOS Détresse (45 45 45).
Where can women experiencing violence get help in Luxembourg?
Contact Helpline violence domestique (2060 1060). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112.
Is there a helpline for children and young people in Luxembourg?
Yes. Kanner-Jugendtelefon (116 111).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.