Support services in Lisbon
If you are in danger right now, call 112. If you are having suicidal thoughts, the national 1411 line is free, confidential and answered around the clock by health professionals trained in suicide prevention. SOS Voz Amiga also listens every afternoon and evening.
Women facing domestic violence can call or text the free national information line (800 202 148, SMS 3060) at any hour. AMCV supports women, young people and children affected by violence, and runs a crisis centre for survivors of sexual violence; contact it by WhatsApp. APAV's victim support line (116 006) helps victims of any crime on weekdays.
ILGA Portugal offers low-cost psychological support in Portuguese and English, plus a victim support service and a listening line for LGBTI+ people. Migrants and refugees can get free mental health care through JRS Portugal, with interpreters when needed. Most services ask you to phone or message first.
Linha 1411 Prevenção do Suicídio
Serviço Nacional de Saúde (SNS)
National suicide prevention line answered by health professionals trained in suicidology, for anyone with suicidal thoughts or in emotional distress.
Checked 2026-10-19 · source
SOS Voz Amiga
Confidential, anonymous listening line for people in emotional distress or with suicidal thoughts.
- +351 213 544 545
- Daily 15:30-00:30
- Portuguese
- Website
Checked 2026-10-19 · source
Linha de Informação às Vítimas de Violência Doméstica
Comissão para a Cidadania e a Igualdade de Género (CIG)
Free national phone and SMS line for anyone experiencing domestic violence or aware of a situation of domestic violence.
- 800 202 148
- 24 hours, 7 days a week; SMS 3060
- free
- Website
Checked 2026-10-19 · source
Linha de Apoio à Vítima 116 006
APAV (Associação Portuguesa de Apoio à Vítima)
Free helpline from Portugal's victim support association for victims of crime and violence, their families and friends.
Checked 2026-10-19 · source
AMCV Centro de Atendimento
Associação de Mulheres Contra a Violência (AMCV)
Support for women, young people and children affected by violence, including risk assessment, safety planning, legal information, psychological support and mutual aid groups.
Checked 2026-10-19 · source
AMCV Centro de Crise
Associação de Mulheres Contra a Violência (AMCV)
Specialist support, psychological follow-up, legal information and mutual aid groups for women and girls who survived sexual violence, and their families.
Checked 2026-10-19 · source
SOS Criança 116 111
Instituto de Apoio à Criança (IAC)
Helpline for children and young people up to 18 living in Portugal who are at risk or in psychological distress.
Checked 2026-10-19 · source
ILGA Portugal Serviço de Apoio Psicológico
ILGA Portugal
Psychological support for LGBTI+ people and families, in person or online, with income-based fees and free sessions for victims of violence in crisis.
- Weekdays 9:30-16:30 (first sessions)
- Portuguese, English
- English available
- low-cost
- Website
Checked 2026-10-19 · source
ILGA Portugal Serviço de Apoio à Vítima LGBTI+
ILGA Portugal
Support for LGBTI+ people who have experienced violence, discrimination or hate crimes.
- +351 927 247 468
- Mon-Fri 9:30-16:30
- Website
Checked 2026-10-19 · source
ILGA Portugal Linha de Apoio LGBTI+
ILGA Portugal
Listening, information and support line for LGBTI+ people, also reachable by WhatsApp on the mobile number.
- +351 218 873 922 or +351 969 239 229
- Thu-Fri 20:00-23:00
- Website
Checked 2026-10-19 · source
Centro LGBTI
ILGA Portugal
Community centre in the Baixa run by ILGA Portugal, with community activities and events for LGBTI+ people.
- Rua dos Fanqueiros 40, Lisboa
- Wed-Fri 19:00-22:00, Sat 15:00-23:00
- Walk-in
- Website
Checked 2026-10-19 · source
JRS Portugal Gabinete de Saúde Mental
Serviço Jesuíta aos Refugiados (JRS Portugal)
Free psychological and psychiatric support for migrants, refugees and asylum seekers, whatever their origin, language or documentation, with interpreters when needed.
- +351 217 552 790
- Rua Rogério de Moura, Lote 59, 1750-342 Lisboa
- Mon-Fri 9:00-13:00 and 14:00-18:00; walk-in Mon-Thu 14:00-17:00
- free
- Walk-in
- Website
Checked 2026-10-19 · source
Conselho Português para os Refugiados (CPR)
Social support and counselling, legal support and integration help for refugees and asylum seekers in Portugal.
- +351 21 831 43 72
- Quinta do Pombeiro, Casa Senhorial Norte, Azinhaga do Pombeiro s/n, 1900-793 Lisboa
- Website
Checked 2026-10-19 · source
SOS Grávida
Ajuda de Mãe
Anonymous, confidential phone line on pregnancy, sexuality and family planning, with free follow-up support for families expecting or with a baby up to six months.
- +351 21 386 20 20 or 808 20 11 39
- Phone 9:00-23:00
- free
- Website
Checked 2026-10-19 · source
Questions about support in Lisbon
Where can I get urgent mental health help in Lisbon?
In an emergency, call 112. For a mental health crisis in Lisbon, you can also contact Linha 1411 Prevenção do Suicídio (1411) and SOS Voz Amiga (+351 213 544 545). Hours and the official source for each service are listed on this page.
Is there English-speaking support in Lisbon?
Yes. These local services say they offer English: ILGA Portugal Serviço de Apoio Psicológico.
Where can women experiencing violence get help in Lisbon?
Contact Linha de Informação às Vítimas de Violência Doméstica (800 202 148), Linha de Apoio à Vítima 116 006 (116 006) and AMCV Centro de Atendimento (+351 962 048 272 (WhatsApp)). Shelter addresses are kept confidential, so the helpline or counselling centre arranges a safe place. In immediate danger, call 112.
Are these services free?
Many are. These say they are free: Linha 1411 Prevenção do Suicídio, Linha de Informação às Vítimas de Violência Doméstica, Linha de Apoio à Vítima 116 006, JRS Portugal Gabinete de Saúde Mental and SOS Grávida. Costs for the others are shown on each entry or on the service's own website.