Support services in Munich
In an emergency, call 112 for an ambulance or 110 for the police. For a mental health crisis, the Krisendienst Psychiatrie (0800 655 3000) is free and answers 24 hours a day. It can arrange interpreters in over 120 languages and send a mobile team if needed.
If you need to talk to someone face to face without an appointment, the Münchner Insel under Marienplatz offers free, anonymous crisis counselling on weekdays.
Women experiencing violence at home can call Frauen*hilfe München at any hour; it runs a women's shelter and counselling centre, and the national helpline 116 016 counsels in English. Survivors of sexual violence can call the Frauennotruf München on weekdays. Most services below ask you to phone first, so start with a call and say if you need English.
Krisendienst Psychiatrie Oberbayern
Krisendienste Bayern
Free 24-hour phone help for people in mental health crises and their relatives, with short-notice crisis appointments and mobile crisis teams.
- 0800 655 3000
- 24 hours, 365 days a year
- free
- Website
Checked 2026-10-19 · source
Münchner Insel
Free, anonymous face-to-face crisis and life counselling run by the Protestant and Catholic churches; no appointment needed, and no phone counselling.
- +49 89 22 00 41
- Marienplatz Untergeschoss, München
- Mon-Fri 9:00-18:00, Thu 11:00-18:00
- German
- free
- Walk-in
- Website
Checked 2026-10-19 · source
Die Arche
Die Arche e.V.
Suicide prevention counselling centre for adults and young people at risk, their relatives and friends, and people bereaved by suicide.
- +49 89 33 40 41
- Saarstraße 5, 80797 München
- Mon-Fri 9:00-13:00 and 14:30-17:00; Thu 9:00-10:00 and 14:30-17:00
- German
- Website
Checked 2026-10-19 · source
TelefonSeelsorge
TelefonSeelsorge Deutschland
Free, anonymous emotional support line you can call day and night, with chat and email counselling also available.
- 0800 111 0 111
- Day and night
- German
- free
- Website
Checked 2026-10-19 · source
Frauennotruf München
Free, confidential and anonymous phone and online counselling for women in Munich affected by sexual violence, including women with a migration or refugee background.
- +49 89 76 37 37
- Weekdays 10:00-13:00 and 15:00-21:00
- German
- free
- Website
Checked 2026-10-19 · source
Frauen*hilfe München
Round-the-clock phone line for women experiencing violence in a relationship, run by an organisation with a women's shelter and a counselling centre.
- +49 89 35 48 30
- 24 hours, day and night
- German
- Website
Checked 2026-10-19 · source
Hilfetelefon Gewalt gegen Frauen
National helpline for women affected by any form of violence, free and anonymous around the clock, with counselling in 18 languages via interpreters.
- 116 016
- 24 hours, 365 days a year
- German, English, French, Spanish, Italian, Portuguese, Turkish, Kurmanji, Romanian, Polish, Russian, Albanian, Bulgarian, Serbian, Vietnamese, Ukrainian, Chinese, Farsi/Dari, Arabic
- English available
- free
- Website
Checked 2026-10-19 · source
IMMA Beratungsstelle
IMMA e.V.
Counselling centre for girls and young women, including trans young people, with phone counselling, online counselling and a weekly drop-in session.
- +49 89 260 75 31
- Jahnstraße 38, 80469 München
- Phone Mon 14:00-16:00, Wed 14:00-18:00, Thu 10:00-12:00; drop-in Tue 14:00-16:00
- German
- Walk-in
- Website
Checked 2026-10-19 · source
FrauenTherapieZentrum Psychosoziale Beratungsstelle
FrauenTherapieZentrum (FTZ)
Psychosocial counselling, seminars and groups for women with psychosocial or psychosomatic problems and women in crisis.
- +49 89 747370 0
- Güllstraße 3, 80336 München
- German
- Website
Checked 2026-10-19 · source
FrauenGesundheitsZentrum München
FrauenGesundheitsZentrum München e.V.
Women's health centre offering psychosocial counselling, support in acute crises and advice on cycle, menopause, fertility and psychosomatic complaints.
- +49 89 693 10 72 0
- Grimmstraße 1, 80336 München
- Phone usually Mon 15:00-17:00, Tue 10:00-12:00, Wed 11:00-13:00, Thu 11:00-12:00, Fri 10:00-12:00
- German
- Website
Checked 2026-10-19 · source
Refugio München
Counselling and treatment centre offering psychosocial counselling and therapy for people who have fled war, persecution and torture, with interpreters as needed.
- +49 89 98 29 57 0
- Rosenheimer Straße 38, 81669 München
- Website
Checked 2026-10-19 · source
LeTRa
Lesbian counselling and community centre with general counselling and a dedicated counselling line for refugee lesbian, inter and trans people.
- +49 89 9982959 30
- Blumenstraße 29, München
- Website
Checked 2026-10-19 · source
Sub - Münchner Schwulenzentrum
Munich gay centre offering psychosocial counselling, evening counselling, chemsex support and counselling for gay, bisexual and trans refugees.
- +49 89 856 346 424
- Müllerstraße 14, München
- German
- Website
Checked 2026-10-19 · source
Questions about support in Munich
Where can I get urgent mental health help in Munich?
In an emergency, call 112 and 110. For a mental health crisis in Munich, you can also contact Krisendienst Psychiatrie Oberbayern (0800 655 3000), Münchner Insel (+49 89 22 00 41) and Die Arche (+49 89 33 40 41). Hours and the official source for each service are listed on this page.
Is there English-speaking support in Munich?
Yes. These local services say they offer English: Hilfetelefon Gewalt gegen Frauen (116 016).
Where can women experiencing violence get help in Munich?
Contact Frauennotruf München (+49 89 76 37 37), Frauen*hilfe München (+49 89 35 48 30) and Hilfetelefon Gewalt gegen Frauen (116 016). Shelter addresses are kept confidential, so the helpline or counselling centre arranges a safe place. In immediate danger, call 112 and 110.
Are these services free?
Many are. These say they are free: Krisendienst Psychiatrie Oberbayern, Münchner Insel, TelefonSeelsorge, Frauennotruf München and Hilfetelefon Gewalt gegen Frauen. Costs for the others are shown on each entry or on the service's own website.