Helplines in Australia
If someone is in immediate danger, call Triple Zero on 000 for police, ambulance or fire. If you need to talk to someone now, Lifeline answers on 13 11 14 around the clock, and you can also text 0477 13 11 14 or use its online chat. The Suicide Call Back Service (1300 659 467) is free and open 24/7 too, including for people worried about someone else.
Every service listed here works in English. If talking feels too hard, several of them offer text or chat instead, so you can write rather than speak. Beyond Blue (1300 22 4636) is a free 24/7 option for anxiety, depression or feeling overwhelmed.
Women experiencing domestic, family or sexual violence can call 1800RESPECT on 1800 737 732 at any hour, or text 0458 737 732. Refuge addresses are kept confidential for safety, and the helpline can talk you through options and arrange a place. Children and young people aged 5 to 25 can reach Kids Helpline on 1800 55 1800. There are also lines for new parents (PANDA, 1300 726 306), LGBTIQ+ people (QLife, 1800 184 527, 3pm to 9pm daily), men (MensLine, 1300 78 99 78), eating disorders (Butterfly, 1800 33 4673) and alcohol or drug worries (1800 250 015). Aboriginal and Torres Strait Islander people can call 13YARN on 13 92 76, answered by Aboriginal and Torres Strait Islander staff.
Dial the numbers exactly as shown from any Australian phone. Each one below has been checked at its official source, and the date of that check is shown next to it.
Emotional support
Beyond Blue Support Service
Free phone and webchat counselling for anyone in Australia dealing with anxiety, depression or emotional distress.
Checked 2026-10-19 · source
Suicide prevention
Lifeline
National crisis support and suicide prevention line, by phone, text or online chat.
Checked 2026-10-19 · source
Domestic violence
1800RESPECT
National counselling and referral service for people affected by domestic, family or sexual violence, with phone, text, chat and video options.
Checked 2026-10-19 · source
LGBTQ+
QLife
Anonymous LGBTIQ+ peer support and referral about sexuality, gender, bodies, feelings or relationships.
Checked 2026-10-19 · source
Young people
Kids Helpline
Phone and webchat counselling for children and young people aged 5 to 25, free from mobiles and landlines.
Checked 2026-10-19 · source
Pregnancy and postnatal
Alcohol and drugs
Eating disorders
Men
Questions about getting help in Australia
What is the emergency number in Australia?
In Australia, call 000 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free.
Is there a free mental health helpline in Australia?
Yes. Lifeline (13 11 14), Suicide Call Back Service (1300 659 467) and Beyond Blue Support Service (1300 22 4636). Details, opening hours and the official source for each number are listed on this page.
Can I get help in English in Australia?
Yes. These services say they offer English: Lifeline (13 11 14), Suicide Call Back Service (1300 659 467), Beyond Blue Support Service (1300 22 4636) and 1800RESPECT (1800 737 732).
Where can women experiencing violence get help in Australia?
Contact 1800RESPECT (1800 737 732). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 000.
Is there a helpline for children and young people in Australia?
Yes. Kids Helpline (1800 55 1800).
Numbers are checked against each service's own website on the date shown. Services change, so if a number doesn't work please tell me: hello@michellefernando.com.