# Michelle Fernando Counselling > Online person-centred counselling in English with Michelle Fernando, a trainee counsellor (BACP student member, supervised) based in Shrewsbury, UK, and Colombo, Sri Lanka. Focus: women, expats and people from collectivist or South Asian families. £45 per 50-minute session. Not a crisis service. ## Counselling - [About Michelle Fernando, trainee person-centred counsellor](https://www.michellefernando.com/about/): Michelle Fernando, UK-trained trainee counsellor and BACP student member. Person-centred online counselling in English, £45, evenings UK time. - [Book an online counselling session](https://www.michellefernando.com/book/): Book a 50-minute online counselling session with Michelle Fernando. Evening times in UK time, sessions in English, £45 a session, paid securely online. - [Contact Michelle Fernando](https://www.michellefernando.com/contact/): Questions about online counselling in English? Email hello@michellefernando.com for a reply within 48 hours. Supervised trainee, £45 a session. - [Counselling for Immigrants and Children of Immigrants, Online](https://www.michellefernando.com/counselling-for-immigrants/): Online therapy for immigrants and children of immigrants: identity, family duty, belonging. Trainee counsellor, £45, evenings UK time, in English. - [Online counselling cost, fees and booking](https://www.michellefernando.com/fees/): Online counselling costs £45 per 50-minute session, charged in pounds, with a few sliding-scale places and evening appointments in UK time. How to book. - [Online counselling in English, with room for your whole story](https://www.michellefernando.com/): Private 1 to 1 online counselling by video for women abroad and from South Asian families. In English, evenings UK time, £45 a session. - [Imprint (Impressum)](https://www.michellefernando.com/imprint/): Legal notice for michellefernando.com under § 5 ECG and § 25 MedienG: operator, contact, counselling service, professional rules and media ownership. - [Online Counselling for Women, in English](https://www.michellefernando.com/online-counselling-for-women/): Online counselling for women with a female trainee counsellor: self-esteem, burnout, people-pleasing, life abroad. £45, UK evenings, in English. - [Online Therapy for Expats, in English](https://www.michellefernando.com/online-therapy-for-expats/): Online therapy for expats with an English-speaking trainee counsellor: culture shock, loneliness, trailing spouse life. £45, evenings in UK time. - [Person-Centred Counselling Online](https://www.michellefernando.com/person-centred-counselling/): Person-centred counselling online with a UK trainee counsellor: what it is, how it differs from CBT, the evidence, and £45 sessions in English. - [Privacy Policy](https://www.michellefernando.com/privacy/): How Michelle Fernando handles personal and health data when you book counselling: legal bases, providers, retention and your GDPR rights. - [Private Online Counselling vs Therapy Apps](https://www.michellefernando.com/private-counselling-vs-therapy-apps/): Private 1 to 1 online counselling or a therapy app like BetterHelp? A fair look at cost, privacy and continuity, from a trainee counsellor charging £45. - [Private online counselling, one to one](https://www.michellefernando.com/services/): Private 1 to 1 online counselling by secure video in English, evenings UK time, or in person in Shrewsbury. Supervised trainee, £45 a session. - [Counselling for South Asian Women, Online](https://www.michellefernando.com/south-asian-counsellor-online/): Counselling for South Asian women online with a trainee counsellor trained in Sri Lanka and the UK. £45, in English, for family duty, shame and in-laws. - [Terms and Conditions](https://www.michellefernando.com/terms/): Terms for counselling sessions with Michelle Fernando: trainee status, not a crisis service, booking, fees, cancellation, confidentiality and liability. - [Right of withdrawal](https://www.michellefernando.com/withdrawal/): Your 14-day right of withdrawal for counselling sessions booked online, what happens if a session takes place within that period, and the model withdrawal form. ## Locations - [An English-speaking counsellor for women living in Europe](https://www.michellefernando.com/english-speaking-counsellor/): Online counselling in English for women across Europe. Trainee counsellor, video from the UK, £45 in pounds, evenings UK time. Find your city. - [An English-speaking counsellor for women living in Austria](https://www.michellefernando.com/english-speaking-counsellor/austria/): Online counselling in English for women anywhere in Austria: trainee counsellor, video from the UK, £45 in pounds, evenings, no referral needed. - [An English-speaking counsellor for women in Vienna](https://www.michellefernando.com/english-speaking-counsellor/austria/vienna/): Online counselling in English for women in Vienna: trainee counsellor by video from the UK, £45 in pounds, evening sessions, crisis lines. - [An English-speaking counsellor for women living in Germany](https://www.michellefernando.com/english-speaking-counsellor/germany/): Online counselling in English for women in Germany: trainee counsellor, video from the UK, £45 in pounds, book directly, evenings UK time, crisis lines. - [English-speaking counsellor for women in Berlin](https://www.michellefernando.com/english-speaking-counsellor/germany/berlin/): Looking for an English-speaking therapist in Berlin? Online counselling for women from a UK trainee counsellor: £45 in pounds, evenings, book directly. - [English-speaking counsellor in Frankfurt, online](https://www.michellefernando.com/english-speaking-counsellor/germany/frankfurt/): Online counselling in English for women in Frankfurt: UK trainee counsellor by video, evening sessions, £45 in pounds, local crisis lines. - [English-speaking counsellor in Munich, online](https://www.michellefernando.com/english-speaking-counsellor/germany/munich/): Online therapy in English for women in Munich: UK trainee counsellor by secure video, £45 in pounds, evening sessions in English, crisis lines. - [An English-speaking counsellor for women living in the Netherlands](https://www.michellefernando.com/english-speaking-counsellor/netherlands/): English-speaking counsellor for women in the Netherlands: trainee, online from the UK, no GP referral needed, £45 in pounds, evenings UK time. - [An English-speaking counsellor for women in Amsterdam, online](https://www.michellefernando.com/english-speaking-counsellor/netherlands/amsterdam/): English-speaking counsellor for women in Amsterdam: trainee, online from the UK, £45 in pounds, no huisarts referral or waiting list, evenings UK time. - [English-speaking counselling for women in The Hague](https://www.michellefernando.com/english-speaking-counsellor/netherlands/the-hague/): English-speaking counsellor for women in The Hague, including partners on postings: trainee, online from the UK, £45 in pounds, no referral needed. - [An English-speaking counsellor for women living in Belgium](https://www.michellefernando.com/english-speaking-counsellor/belgium/): Online counselling in English for women anywhere in Belgium: a UK trainee counsellor, £45 a session in pounds, evening times, no referral or waiting list. - [Online counselling in English for women in Brussels](https://www.michellefernando.com/english-speaking-counsellor/belgium/brussels/): Online counselling in English for women in Brussels, from EU staff to partners: a UK trainee counsellor, £45 in pounds, evening times, no referral needed. - [An English-speaking counsellor for women living in Switzerland](https://www.michellefernando.com/english-speaking-counsellor/switzerland/): Online counselling in English for women in Switzerland: a trainee counsellor in the UK, £45 a session in pounds, evenings UK time, no doctor's order. - [An English-speaking counsellor for women in Geneva](https://www.michellefernando.com/english-speaking-counsellor/switzerland/geneva/): Online counselling in English for women in Geneva, incl. partners of international staff: a UK trainee counsellor, £45 in pounds, independent of employers. - [English-speaking counsellor for women in Zurich](https://www.michellefernando.com/english-speaking-counsellor/switzerland/zurich/): Online counselling in English for women in Zurich from a UK trainee counsellor: £45 a session in pounds, evening times, no referral or waiting list. - [An English-speaking counsellor for women living in France](https://www.michellefernando.com/english-speaking-counsellor/france/): Online counselling in English for women anywhere in France: a UK trainee counsellor, £45 a session in pounds, evening times, no carte Vitale or referral. - [An English-speaking counsellor for women in Paris](https://www.michellefernando.com/english-speaking-counsellor/france/paris/): Online counselling in English for women in Paris: a UK trainee counsellor, £45 a session in pounds, evening times, no GP letter or French paperwork. - [An English-speaking counsellor for women living in Spain](https://www.michellefernando.com/english-speaking-counsellor/spain/): English-speaking counsellor for women in Spain: trainee, online from the UK, £45 in pounds, evening sessions in English, plus 024 and 112. - [English-speaking counselling online for women in Barcelona](https://www.michellefernando.com/english-speaking-counsellor/spain/barcelona/): English-speaking counsellor for women in Barcelona: trainee, online from the UK, £45 in pounds, no CAP visit needed first, evenings UK time. - [An English-speaking counsellor for women living in Portugal](https://www.michellefernando.com/english-speaking-counsellor/portugal/): English-speaking counsellor for women in Portugal: trainee, online from the UK, same time zone, £45 in pounds, evening sessions in English. - [English-speaking counsellor for women in Lisbon, online](https://www.michellefernando.com/english-speaking-counsellor/portugal/lisbon/): English-speaking counsellor for women in Lisbon, on UK time all year: trainee, online by secure video, £45 in pounds, evening sessions in English. - [English-speaking counsellor for women in Luxembourg](https://www.michellefernando.com/english-speaking-counsellor/luxembourg/): Online counselling in English for women in Luxembourg City and beyond: a UK trainee counsellor, £45 in pounds, evening times, no prescription needed. ## Topics - [After a Breakup or Divorce](https://www.michellefernando.com/topics/after-a-breakup-or-divorce/): Counselling for women after a breakup or divorce: grief and relief, family stigma, and what to do when your home or visa abroad is tied to your partner. - [Anxiety](https://www.michellefernando.com/topics/anxiety/): What anxiety feels like, what NICE recommends, and where person-centred anxiety counselling online can fit, including for expats and South Asian women. - [Boundaries With Family](https://www.michellefernando.com/topics/boundaries-with-family/): How to set boundaries with family when you love them, owe them and still need room to breathe. A culturally aware view that doesn't mean cutting them off. - [Burnout](https://www.michellefernando.com/topics/burnout/): What burnout is according to the WHO, the signs to notice, how the mental load adds to it for women, and what burnout counselling online can offer. - [Emotionally Abusive Relationships](https://www.michellefernando.com/topics/emotionally-abusive-relationships/): Signs of emotional abuse and coercive control, why safety comes first, and how counselling can help afterwards. With UK helplines and services abroad. - [Expat Loneliness](https://www.michellefernando.com/topics/expat-loneliness/): Lonely abroad, even with people around you? Why expat loneliness is so common, how to cope with it, and how online loneliness counselling can help. - [Family Duty and the Self](https://www.michellefernando.com/topics/family-duty-and-self/): Torn between family duty and your own life? How guilt, obligation and love tangle together, and how person-centred counselling makes room for both. - [Feeling Stuck](https://www.michellefernando.com/topics/feeling-stuck/): Feeling stuck, flat or unable to decide, even when life looks fine? Why it happens, how it differs from depression, and how counselling can help you move. - [Grief Far From Home](https://www.michellefernando.com/topics/grief-far-from-home/): When someone dies back home and you can't be there: missed funerals, rituals from a distance, lonely grief abroad, and how online counselling helps. - [Identity and Belonging](https://www.michellefernando.com/topics/identity-and-belonging/): Feeling between cultures, foreign at home and abroad? Identity, belonging and bicultural life after migration, and how person-centred counselling helps. - [In-Laws and Marriage Pressure](https://www.michellefernando.com/topics/in-laws-and-marriage-pressure/): Mother-in-law stress and pressure to marry, with respect for arranged marriage, a clear line on forced marriage, and where to get specialist help. - [Life Transitions](https://www.michellefernando.com/topics/life-transitions/): Moving country, changing career, becoming a mother, an empty nest or going home: why big changes unsettle us and how life transition counselling can help. - [Low Mood Abroad](https://www.michellefernando.com/topics/low-mood-abroad/): Feeling low since moving abroad? The difference between low mood and depression, why a GP should assess depression, and where online counselling can fit. - [People-Pleasing](https://www.michellefernando.com/topics/people-pleasing/): Always saying yes, avoiding conflict, unsure what you want? Where people-pleasing comes from, why it's so hard to stop, and how counselling can help. - [Self-Esteem](https://www.michellefernando.com/topics/self-esteem/): Why self-esteem can stay low even when life looks fine, the signs to notice, and how person-centred self-esteem counselling for women can help. - [The Trailing Spouse](https://www.michellefernando.com/topics/trailing-spouse/): Moved abroad for your partner's job? Trailing spouse depression, lost careers, quiet resentment and loneliness, and how online counselling can help. ## Guides - [Can a UK counsellor see clients abroad?](https://www.michellefernando.com/guides/can-a-uk-counsellor-see-clients-abroad/): Can a UK therapist see clients abroad online? Protected titles, insurance, BACP's Ethical Framework, emergency plans and seven questions to ask first. - [How do you deal with family pressure to get married?](https://www.michellefernando.com/guides/family-pressure-to-get-married/): How to deal with family pressure to get married: the line between pressure and forced marriage, where to get help, and practical ways to hold your ground. - [How do you find a South Asian therapist?](https://www.michellefernando.com/guides/how-to-find-a-south-asian-therapist/): Where to find a South Asian therapist, why seeing someone from your own culture can help, what research says about cultural matching, and its limits. - [How do you find a therapist abroad?](https://www.michellefernando.com/guides/how-to-find-a-therapist-abroad/): How to find a therapist abroad as an expat: local or private care, protected titles, checking registers, language, time zones, cost and what to ask first. - [How do you talk to South Asian parents about therapy?](https://www.michellefernando.com/guides/how-to-talk-to-south-asian-parents-about-therapy/): How to talk to desi parents about therapy: whether to tell them, words that fit their world, common reactions and replies, and keeping therapy your own. - [Is online counselling confidential?](https://www.michellefernando.com/guides/is-online-counselling-confidential/): Is therapy confidential online? How video calls, session notes and UK GDPR work, when confidentiality ends, and keeping your side of the screen private. - [Is online counselling effective?](https://www.michellefernando.com/guides/is-online-counselling-effective/): Is online counselling effective? What meta-analyses comparing video and face-to-face therapy found, what they leave open, and when local help is better. - [What should you expect in your first counselling session?](https://www.michellefernando.com/guides/what-to-expect-in-your-first-counselling-session/): What to expect in a first counselling session: contracting, confidentiality and its limits, the questions you may be asked, nerves, and online tips. ## Free tests - [ASRS v1.1 adult ADHD screener: a private six-question self-check](https://www.michellefernando.com/tests/asrs/): The six-question ASRS v1.1 screener asks about common adult ADHD signs over the past six months. Free, scored in your browser, nothing stored or sent. - [Assertiveness test: do you take the lead or hold back?](https://www.michellefernando.com/tests/assertiveness-test/): Do you speak up and take the lead, or hold back? Ten public-domain IPIP statements measure assertiveness. Free, private, scored in your browser. - [Big Five Aspects Test (BFAS)](https://www.michellefernando.com/tests/big-five-aspects-test/): Free Big Five Aspect Scales test: 100 public-domain items, five traits and ten aspects, compared with published norms. Scored privately in your browser. - [Big Five Personality Test (IPIP-NEO-120)](https://www.michellefernando.com/tests/big-five-personality-test/): Free Big Five personality test using the IPIP-NEO-120: 120 items, five traits and 30 facets, scored privately in your browser. Nothing is stored or sent. - [Burnout test: the Copenhagen Burnout Inventory](https://www.michellefernando.com/tests/burnout-test/): Check personal and work-related burnout with the Copenhagen Burnout Inventory. 13 questions, free, private and scored in your browser. Not a diagnosis. - [Emotional awareness test: how closely do you notice your feelings?](https://www.michellefernando.com/tests/emotional-awareness-test/): How much do you notice and think about your own feelings? Ten public-domain IPIP statements measure attending to emotions. Free, private, nothing stored. - [GAD-7 anxiety questionnaire: a private self-check](https://www.michellefernando.com/tests/gad-7/): Take the GAD-7, a seven-question anxiety screening questionnaire. Free, scored in your browser, nothing stored or sent. A starting point, not a diagnosis. - [K10 psychological distress questionnaire: a private self-check](https://www.michellefernando.com/tests/k10/): Take the K10, a ten-question check of general psychological distress over the past 30 days. Free, scored in your browser, nothing stored or sent anywhere. - [Life Satisfaction Test (Satisfaction With Life Scale)](https://www.michellefernando.com/tests/life-satisfaction-test/): Free Satisfaction With Life Scale (SWLS) by Diener and colleagues: five statements, about a minute, scored privately in your browser. Nothing is stored. - [Loneliness test: the Three-Item Loneliness Scale](https://www.michellefernando.com/tests/loneliness-test/): A short loneliness check using the Three-Item Loneliness Scale that UK national surveys use. Free, private, scored in your browser, with nothing stored. - [PCL-5 questionnaire: a private check of trauma-related symptoms](https://www.michellefernando.com/tests/pcl-5/): The PCL-5 asks 20 questions about how a very stressful experience has affected you in the past month. Free, scored in your browser, nothing stored or sent. - [Perfectionism test: how high are your standards?](https://www.michellefernando.com/tests/perfectionism-test/): Do your standards help you or wear you down? Six public-domain IPIP statements from the CAT-PD measure perfectionism. Free, private, nothing stored. - [Personal wellbeing check: the four ONS questions](https://www.michellefernando.com/tests/personal-wellbeing-check-ons4/): Four questions the UK Office for National Statistics uses to measure life satisfaction, purpose, happiness and anxiety. Free, private and instantly scored. - [PHQ-15: how much are physical symptoms bothering you?](https://www.michellefernando.com/tests/phq-15-physical-symptoms-test/): The PHQ-15 asks how much 15 common physical symptoms have bothered you in the past four weeks. Free, private, scored in your browser. Not a diagnosis. - [PHQ-4: a four-question check on anxiety and low mood](https://www.michellefernando.com/tests/phq-4-anxiety-depression-check/): The PHQ-4 asks four questions about worry and low mood over the last two weeks. Free, private and scored in your browser. A first check, not a diagnosis. - [PHQ-9 depression questionnaire: a private self-check](https://www.michellefernando.com/tests/phq-9/): Take the PHQ-9, a nine-question depression screening questionnaire. Free, scored in your browser, nothing stored or sent. A first step, not a diagnosis. - [Self-compassion test: how do you treat yourself when things go wrong?](https://www.michellefernando.com/tests/self-compassion-test/): Take the 12-item Self-Compassion Scale Short Form and see how you tend to treat yourself in hard times. Free, private and scored in your browser. - [Self-consciousness test: how comfortable are you around others?](https://www.michellefernando.com/tests/self-consciousness-test/): How self-conscious are you around other people? Ten statements from the public-domain IPIP measure social self-consciousness. Free, private, not stored. - [Self-Esteem Test (Rosenberg Self-Esteem Scale)](https://www.michellefernando.com/tests/self-esteem-test/): Take the Rosenberg Self-Esteem Scale online for free: 10 statements, about three minutes, scored privately in your browser. Nothing you enter is stored. - [Ten-Item Personality Inventory (TIPI): a two-minute Big Five test](https://www.michellefernando.com/tests/tipi-personality-test/): A two-minute Big Five personality test: the Ten-Item Personality Inventory (TIPI) by Gosling and colleagues. Free, private, scored in your browser. - [Worry test: the Penn State Worry Questionnaire (PSWQ)](https://www.michellefernando.com/tests/worry-test/): Do you worry more than most? The 16-item Penn State Worry Questionnaire measures how strong and constant your worry is. Free, private, nothing stored. ## Reflection tools - [Duty and self reflection](https://www.michellefernando.com/tools/duty-and-self-reflection/): A free, private reflection on family expectations and your own wishes. Twelve gentle questions on duty, guilt and voice that respect close family ties. - [Expat wellbeing check-in](https://www.michellefernando.com/tools/expat-wellbeing-check-in/): A free, private check-in for people living abroad. Fourteen gentle questions on connection, belonging, energy, purpose and ties to home. Not a diagnosis. - [Is online counselling right for me?](https://www.michellefernando.com/tools/is-online-counselling-right-for-me/): A free, private check on whether online person-centred counselling may suit you: what you want, your practical setup, and an honest note on when CBT fits. ## Glossary - [Acculturative stress](https://www.michellefernando.com/glossary/acculturative-stress/): Acculturative stress is the strain of adapting to a new culture after migration. What John Berry's research says, how it feels, and when to seek help. - [Actualising tendency](https://www.michellefernando.com/glossary/actualising-tendency/): The actualising tendency is Carl Rogers' idea that every person has a built-in drive to grow. What it means, with examples, and why it shapes counselling. - [Ambivalence](https://www.michellefernando.com/glossary/ambivalence/): Ambivalence means feeling two opposite ways about the same thing at once. Where the term comes from, everyday examples, and why it is normal, not weakness. - [Anxiety](https://www.michellefernando.com/glossary/anxiety/): Anxiety is a feeling of worry, unease or fear about what might happen. How it shows up in body and mind, and what person-centred counselling can offer. - [BACP](https://www.michellefernando.com/glossary/bacp/): The BACP is the British Association for Counselling and Psychotherapy. What it does, its Ethical Framework, and how to check a counsellor's membership. - [Boundaries](https://www.michellefernando.com/glossary/boundaries/): Personal boundaries mark where you end and others begin. What boundaries mean in counselling, with examples, and why they can feel hard in close families. - [Burnout](https://www.michellefernando.com/glossary/burnout/): Burnout is exhaustion from chronic work stress. The WHO definition, Maslach's research, early signs, and how burnout differs from depression. - [Carl Rogers](https://www.michellefernando.com/glossary/carl-rogers/): Carl Rogers (1902 to 1987) founded person-centred therapy. His life, key ideas and books, and why his work still shapes how counsellors listen today. - [CBT (cognitive behavioural therapy)](https://www.michellefernando.com/glossary/cbt/): CBT is a structured talking therapy linking thoughts, feelings and behaviour. What it involves, an example, and how it compares with person-centred work. - [Clinical supervision](https://www.michellefernando.com/glossary/clinical-supervision/): Clinical supervision is regular, confidential consultation counsellors use to review their work. Why BACP expects it and what it means for your privacy. - [Collectivism](https://www.michellefernando.com/glossary/collectivism/): Collectivism describes cultures where identity is rooted in family and group. Learn how it differs from individualism and why it matters in counselling. - [Conditions of worth](https://www.michellefernando.com/glossary/conditions-of-worth/): Conditions of worth are the unspoken rules about when you deserve love or approval. See how Carl Rogers explained them and how they show up in adult life. - [Confidentiality](https://www.michellefernando.com/glossary/confidentiality/): Confidentiality in counselling means what you share stays private, within clear limits. Learn what it covers, when it may be broken and what to ask first. - [Congruence](https://www.michellefernando.com/glossary/congruence/): Congruence in counselling means the counsellor is genuine, not hiding behind a role. What Carl Rogers meant, with examples, and why it helps you feel safe. - [Core conditions](https://www.michellefernando.com/glossary/core-conditions/): The core conditions are empathy, unconditional positive regard and congruence. Learn what Carl Rogers proposed in 1957 and why they matter in counselling. - [Counselling vs psychotherapy](https://www.michellefernando.com/glossary/counselling-vs-psychotherapy/): Counselling and psychotherapy overlap a lot in the UK. See how the terms are used, where they differ in training and depth, and how to choose someone. - [Culture shock](https://www.michellefernando.com/glossary/culture-shock/): Culture shock is the disorientation of losing familiar cues in a new country. Oberg's definition, the stages, everyday examples and when to get help. - [Empathy](https://www.michellefernando.com/glossary/empathy/): Empathy in counselling means sensing your world as if from the inside. How Carl Rogers defined it, how it differs from sympathy, and why it helps. - [Enmeshment](https://www.michellefernando.com/glossary/enmeshment/): Enmeshment describes family ties so close that individual feelings get lost. Where the term comes from, examples, and how it differs from loving closeness. - [Filial piety](https://www.michellefernando.com/glossary/filial-piety/): Filial piety means honouring and caring for your parents as a core duty. What it means across Asian cultures, everyday examples, and how counselling helps. - [Guilt vs shame](https://www.michellefernando.com/glossary/guilt-vs-shame/): Guilt says 'I did something bad', shame says 'I am bad'. How psychologists tell them apart, everyday examples, and how counselling can help with each. - [Homesickness](https://www.michellefernando.com/glossary/homesickness/): Homesickness is the distress of being apart from home and the people in it. What research says about adults abroad, why it returns, and what can help. - [Imposter syndrome](https://www.michellefernando.com/glossary/imposter-syndrome/): Imposter syndrome is the feeling your success isn't deserved and you'll be found out. Where the idea comes from, examples, and how counselling can help. - [Individualism](https://www.michellefernando.com/glossary/individualism/): Individualism describes cultures that put personal independence first. What it means, how it differs from collectivism, and why it matters for life abroad. - [Intergenerational trauma](https://www.michellefernando.com/glossary/intergenerational-trauma/): Intergenerational trauma describes how the effects of trauma may pass between generations. What it means, what research shows, and where counselling fits. - [Locus of evaluation](https://www.michellefernando.com/glossary/locus-of-evaluation/): Locus of evaluation is where you look to judge your choices: your own experience or other people. Carl Rogers' idea explained, with everyday examples. - [Loneliness](https://www.michellefernando.com/glossary/loneliness/): Loneliness is the gap between the connection you have and the connection you need. What research says, why it is common abroad, and how counselling helps. - [Mental load](https://www.michellefernando.com/glossary/mental-load/): The mental load is the invisible work of planning and remembering for a household. What research says, why it often falls on women, and what helps. - [Minority stress](https://www.michellefernando.com/glossary/minority-stress/): Minority stress is the extra strain of belonging to a stigmatised group. Where Meyer's model comes from, how it applies to migrants, and how it can feel. - [Non-directive therapy](https://www.michellefernando.com/glossary/non-directive-therapy/): Non-directive therapy means the counsellor follows your lead instead of giving advice. What it means, where it comes from, and who it may suit best. - [People-pleasing](https://www.michellefernando.com/glossary/people-pleasing/): People-pleasing means putting others' approval before your own needs, often on autopilot. Where it comes from, how it shows up, and how counselling helps. - [Perfectionism](https://www.michellefernando.com/glossary/perfectionism/): Perfectionism means holding yourself to standards that can never quite be met. Its main types, what research shows, and how counselling can help. - [Person-centred therapy](https://www.michellefernando.com/glossary/person-centred-therapy/): What person-centred therapy means: Carl Rogers' approach built on empathy, acceptance and genuineness, where you lead and the relationship matters. - [Reverse culture shock](https://www.michellefernando.com/glossary/reverse-culture-shock/): Reverse culture shock is the unexpected difficulty of returning home after living abroad. What it means, the W-curve idea, and why it can feel so lonely. - [Self-compassion](https://www.michellefernando.com/glossary/self-compassion/): Self-compassion means treating yourself as kindly as you would a friend. Kristin Neff's three elements, common myths, and how it differs from self-esteem. - [Self-concept](https://www.michellefernando.com/glossary/self-concept/): Your self-concept is the picture you hold of who you are. How Carl Rogers used the term, how culture shapes it, and what happens when it clashes with life. - [Therapeutic relationship](https://www.michellefernando.com/glossary/therapeutic-relationship/): The therapeutic relationship is the bond between counsellor and client. Its origins, what it involves, and why research links it to helpful therapy. - [Third culture kid](https://www.michellefernando.com/glossary/third-culture-kid/): A third culture kid grew up outside their parents' culture. What the term means, where it comes from, and the questions of belonging and grief it raises. - [Trailing spouse](https://www.michellefernando.com/glossary/trailing-spouse/): A trailing spouse is a partner who relocates abroad for the other's job. What the term means, why many dislike it, and the emotional strain it can involve. - [Unconditional positive regard](https://www.michellefernando.com/glossary/unconditional-positive-regard/): Unconditional positive regard means being accepted as a person without having to earn it. What Rogers meant, what it is not, and how it can feel. ## Free self-help resources - [Free self-help resources for alcohol and drug use](https://www.michellefernando.com/resources/alcohol-and-substances/): Free, checked tools for cutting down on alcohol or drugs: NHS advice, a WHO self-help guide, free apps, family support and services in four languages. - [Free self-help resources for anxiety](https://www.michellefernando.com/resources/anxiety/): Free, checked anxiety workbooks and guides from the NHS, WA Health, universities and public health services in English, German, Dutch and French. - [Free safety information on domestic abuse for women](https://www.michellefernando.com/resources/domestic-abuse-and-womens-safety/): Checked safety information for women facing domestic abuse: hiding your browsing, planning to leave, and official helplines in Europe in many languages. - [Free resources for eating difficulties and body image](https://www.michellefernando.com/resources/eating-and-body-image/): Free, checked information on eating disorders and body image: NHS, Beat, a CBT workbook, plus official German, Austrian, Dutch and French help. - [Free self-help resources for strong emotions and distress](https://www.michellefernando.com/resources/emotions-and-distress-tolerance/): Free, checked DBT and CBT skills for strong emotions, anger and distress: workbooks, handouts, apps and guides from WA Health, the WHO, NHS and clinicians. - [Free self-help resources for grief and loss](https://www.michellefernando.com/resources/grief-and-loss/): Free, checked grief and bereavement guides from Cruse, Sue Ryder, the NHS and public health services, with pages in German and Dutch. No sign-up needed. - [Free mental health resources for living abroad](https://www.michellefernando.com/resources/living-abroad-and-migration/): Free, checked self-help for life abroad: WHO stress guide in 49 languages, loneliness tips, finding therapy in Germany, and trauma help for refugees. - [Free self-help resources for low mood and depression](https://www.michellefernando.com/resources/low-mood-and-depression/): Checked free workbooks, guides, a short film and online courses for low mood and depression, from the NHS, WHO and public bodies, in seven languages. - [Free mindfulness and self-compassion resources](https://www.michellefernando.com/resources/mindfulness-and-self-compassion/): Free guided meditations, a full eight-week mindfulness course and self-compassion exercises from UCLA, the NHS and researchers. Many languages, no paywall. - [Free self-help resources for perfectionism and procrastination](https://www.michellefernando.com/resources/perfectionism-and-procrastination/): Free, checked workbooks and tools for perfectionism and procrastination from WA Health, NHS inform, a German university and Dutch public health services. - [Free mental health resources for pregnancy and after birth](https://www.michellefernando.com/resources/pregnancy-and-postnatal/): Free, checked help for low mood, anxiety and psychosis in pregnancy and after birth: NHS guides, PANDAS, peer support, plus German, French and Dutch. - [Free self-help resources for relationships and communication](https://www.michellefernando.com/resources/relationships-and-communication/): Free, checked guides and worksheets on assertiveness, saying no and communicating in relationships, from WA Health, Relate, clinicians and universities. - [Free self-help resources for low self-esteem](https://www.michellefernando.com/resources/self-esteem/): Free self-esteem workbooks, NHS guides and worksheets from public health services and clinicians, checked by hand, with a Dutch option for readers in NL. - [Free self-help resources for sleep problems and insomnia](https://www.michellefernando.com/resources/sleep/): Free, checked sleep and insomnia resources: a CBT-I app, an online course, NHS guides and pages in German, Dutch and French from public health bodies. - [Free self-help resources for stress](https://www.michellefernando.com/resources/stress/): Free stress guides, courses and audio from the WHO, NHS and public health services, checked by hand. Includes the WHO guide in many languages, with German. - [Free self-help resources after trauma](https://www.michellefernando.com/resources/trauma/): Free, checked trauma and PTSD resources: NHS and US National Center for PTSD guides, the free PTSD Coach app, plus German, French and Dutch information. - [Free guides to understanding therapy and counselling](https://www.michellefernando.com/resources/understanding-therapy/): Free, checked guides to what counselling and psychotherapy are, how CBT and person-centred approaches differ, and how to find a qualified therapist. ## Helplines - [Helplines in Albania](https://www.michellefernando.com/helplines/albania/): Crisis help in Albania: emergency numbers 112 and 127, the 24/7 line for women and girls on 116 117, and the ALO 116 111 child helpline. - [Helplines in Andorra](https://www.michellefernando.com/helplines/andorra/): Urgent help in Andorra: SUM 116 for medical emergencies, 110 for police, and the free 181 line for women and anyone facing domestic violence. - [Helplines in Australia](https://www.michellefernando.com/helplines/australia/): Crisis and support lines in Australia, all in English: Triple Zero, Lifeline 13 11 14, Beyond Blue, 1800RESPECT, Kids Helpline and more. - [Helplines in Austria](https://www.michellefernando.com/helplines/austria/): Crisis lines in Austria: 112, TelefonSeelsorge 142, the 116 123 line, and women's violence helplines that counsel in English. Checked at source. - [Helplines in Bangladesh](https://www.michellefernando.com/helplines/bangladesh/): Urgent help in Bangladesh: the 999 national emergency service, the 109 helpline on violence against women and children, and Child Helpline 1098. - [Helplines in Belgium](https://www.michellefernando.com/helplines/belgium/): Crisis lines in Belgium, including the 24/7 English-language CHS Helpline, 1813, 106, 107 and 108, plus support for domestic violence and young people. - [Helplines in Bosnia and Herzegovina](https://www.michellefernando.com/helplines/bosnia-and-herzegovina/): Emergency numbers and SOS lines in Bosnia and Herzegovina for domestic violence and young people, with hours and official sources checked. - [Helplines in Bulgaria](https://www.michellefernando.com/helplines/bulgaria/): Crisis and support lines in Bulgaria: emergency 112, free emotional support, the national violence hotline and 116 111 for children, checked at source. - [Helplines in Canada](https://www.michellefernando.com/helplines/canada/): Free crisis lines in Canada, in English and French: 911, the 988 Suicide Crisis Helpline, Kids Help Phone, Hope for Wellness and women's lines. - [Helplines in Croatia](https://www.michellefernando.com/helplines/croatia/): Crisis help in Croatia: 112, the 24/7 SOS line for women, the 116 006 victim line with English, and support lines for children and parents. - [Helplines in Cyprus](https://www.michellefernando.com/helplines/cyprus/): Crisis lines in Cyprus with English support: 112, Cyprus Samaritans 8000 7773, the SPAVO 1440 violence helpline and 116 111 for children. - [Helplines in Czechia](https://www.michellefernando.com/helplines/czech-republic/): Crisis lines in Czechia: emergency 112, free 24/7 emotional support on 116 123, domestic violence help on 116 006, and youth lines. Checked at source. - [Helplines in Denmark](https://www.michellefernando.com/helplines/denmark/): Help in Denmark: 112, Livslinien for suicidal thoughts, Psykiatrifonden and BørneTelefonen, plus the 1888 violence hotline that offers English. - [Helplines in Estonia](https://www.michellefernando.com/helplines/estonia/): Crisis and support lines in Estonia with English: the 116 123 emotional support line, 116 006 for violence, Eluliin, Lasteabi and the 112 number. - [Helplines in Finland](https://www.michellefernando.com/helplines/finland/): Crisis lines in Finland: 112, the MIELI crisis line, Nollalinja 116 016 for violence with English and interpreters, child and youth lines. - [Helplines in France](https://www.michellefernando.com/helplines/france/): Crisis lines in France: SAMU 15, 112, the 3114 suicide line, 3919 for women, and SOS Help, an English-language support line. Checked at source. - [Helplines in Germany](https://www.michellefernando.com/helplines/germany/): Crisis help in Germany: 112, TelefonSeelsorge 24/7, and the Hilfetelefon for women on 116 016, with counselling in English and many other languages. - [Helplines in Greece](https://www.michellefernando.com/helplines/greece/): Crisis lines in Greece: 112, the free 10306 psychosocial support line, KLIMAKA 1018, SOS 15900 for women, and help for children and LGBTQI+ people. - [Helplines in Hungary](https://www.michellefernando.com/helplines/hungary/): Crisis and support lines in Hungary: 112, the free LESZ line 116 123, Kék Vonal 116 111 for young people, and domestic violence helplines. - [Helplines in Iceland](https://www.michellefernando.com/helplines/iceland/): Crisis and support lines in Iceland: emergency 112 with web chat, the Red Cross 1717 listening line, women's violence hotlines and more. Checked at source. - [Helplines in India](https://www.michellefernando.com/helplines/india/): Free crisis help in India: 112, Tele-MANAS on 14416, AASRA and iCALL in English and Hindi, plus the 181 women's helpline and Child Helpline 1098. - [Helplines in Ireland](https://www.michellefernando.com/helplines/ireland/): Free crisis support in Ireland, all in English: Samaritans 116 123, Pieta 1800 247 247, text 50808, Women's Aid, Childline and the 112 and 999 lines. - [Helplines in Italy](https://www.michellefernando.com/helplines/italy/): Crisis and support lines in Italy: 112, Telefono Amico, Samaritans Onlus, the free 1522 line for women facing violence, LGBT+ and addiction help. - [Helplines in Latvia](https://www.michellefernando.com/helplines/latvia/): Crisis and support lines in Latvia: emergency 112, the 24/7 Skalbes crisis line on 116 123, help for victims of violence and a 116 111 child line. - [Helplines in Liechtenstein](https://www.michellefernando.com/helplines/liechtenstein/): Help in Liechtenstein: 112, Die Dargebotene Hand on 143 around the clock, its evening English line, the women's shelter line and Pro Juventute 147. - [Helplines in Lithuania](https://www.michellefernando.com/helplines/lithuania/): Free 24/7 support lines in Lithuania: Vilties linija 116 123, Jaunimo linija for young people, the Women's Helpline and Vaikų linija, plus 112. - [Helplines in Luxembourg](https://www.michellefernando.com/helplines/luxembourg/): Support lines in Luxembourg with English: 112, SOS Détresse 45 45 45, the 24/7 domestic violence helpline, and Kanner-Jugendtelefon 116 111. - [Helplines in Malta](https://www.michellefernando.com/helplines/malta/): Crisis lines in Malta, all in English and Maltese: emergency 112, the 1579 mental health helpline, Supportline 179 and the Richmond 1770 line. - [Helplines in Moldova](https://www.michellefernando.com/helplines/moldova/): Help in Moldova: 112, the free Trust Line for women and girls, Telefonul Copilului on 116 111, and online suicide support that works in English. - [Helplines in Monaco](https://www.michellefernando.com/helplines/monaco/): Crisis help in Monaco: 112, police 17, the 3919 violence line, DASO social workers who speak English, and the English-language SOS Help line. - [Helplines in Montenegro](https://www.michellefernando.com/helplines/montenegro/): Emergency numbers and support lines in Montenegro: 112, the free 1555 psychological help line and the national SOS line for domestic violence. - [Helplines in Nepal](https://www.michellefernando.com/helplines/nepal/): Crisis and support lines in Nepal: police on 100, the free TPO Nepal psychosocial helpline, the 1145 women's hotline and Child Helpline 1098. - [Helplines in Netherlands](https://www.michellefernando.com/helplines/netherlands/): Help in the Netherlands: 112, 113 Zelfmoordpreventie by phone or chat, De Luisterlijn, Veilig Thuis on 0800-2000, and Jellinek advice in English. - [Helplines in New Zealand](https://www.michellefernando.com/helplines/new-zealand/): Free crisis support in New Zealand, all in English: call or text 1737, the Suicide Crisis Helpline, Lifeline, Women's Refuge, Youthline and 111. - [Helplines in North Macedonia](https://www.michellefernando.com/helplines/north-macedonia/): Emergency numbers and support lines in North Macedonia: 112, the 24/7 SOS line 15 315 for domestic violence, child and LGBTI+ helplines. - [Helplines in Norway](https://www.michellefernando.com/helplines/norway/): Crisis lines in Norway: 113 for medical emergencies, the 24/7 116 123 listening line, and English-speaking help for domestic violence and sexual abuse. - [Helplines in Pakistan](https://www.michellefernando.com/helplines/pakistan/): Urgent help in Pakistan: police on 15, Rescue 1122, the free Taskeen mental health line, Rozan counselling, and women's helplines 1043 and 1099. - [Helplines in Poland](https://www.michellefernando.com/helplines/poland/): Crisis lines in Poland: 112, the 24/7 116 123 line, 800 70 2222 for mental crisis, and Niebieska Linia with English on Monday evenings. - [Helplines in Portugal](https://www.michellefernando.com/helplines/portugal/): Crisis lines in Portugal: 112, the 1411 suicide prevention line, SNS 24 psychological support in English, and free domestic violence help. - [Helplines in Romania](https://www.michellefernando.com/helplines/romania/): Crisis and support lines in Romania: emergency 112, the 116 123 suicide prevention line, free 24/7 depreHUB support and a domestic violence line. - [Helplines in Serbia](https://www.michellefernando.com/helplines/serbia/): Help in Serbia: ambulance 194 and police 192, Centar Srce for emotional support and suicide prevention, and free SOS lines for women facing violence. - [Helplines in Singapore](https://www.michellefernando.com/helplines/singapore/): Crisis support in Singapore: SOS 1767, mindline 1771, the NAVH violence helpline, and the AWARE Women's Helpline in English, Mandarin, Malay and Tamil. - [Helplines in Slovakia](https://www.michellefernando.com/helplines/slovakia/): Crisis and support lines in Slovakia: 112, free 24/7 lines Nezábudka and IPčko, 116 111 for children, and a national line for women. - [Helplines in Slovenia](https://www.michellefernando.com/helplines/slovenia/): Crisis and support lines in Slovenia: emergency 112, free 24/7 emotional support on 116 123, a night crisis line, and SOS telefon for women. - [Helplines in Spain](https://www.michellefernando.com/helplines/spain/): Crisis help in Spain: 112, the 024 suicide line, Samaritans in Spain in English, and the 016 line for women, with English and dozens of languages. - [Helplines in Sri Lanka](https://www.michellefernando.com/helplines/sri-lanka/): Crisis help in Sri Lanka: CCCline 1333 in Sinhala, Tamil and English, the 1926 mental health line, Sumithrayo, the 1938 Women Helpline and 1929 Childline. - [Helplines in Sweden](https://www.michellefernando.com/helplines/sweden/): Crisis lines in Sweden: 112, Hjälplinjen 90390, Mind Självmordslinjen 90101, Kvinnofridslinjen 116 016 with English, and Bris 116 111. - [Helplines in Switzerland](https://www.michellefernando.com/helplines/switzerland/): Crisis lines in Switzerland: ambulance 144, 112, the 143 listening line, an English-language support line every evening, and victim support on 142. - [Helplines in Ukraine](https://www.michellefernando.com/helplines/ukraine/): Help in Ukraine: 112, LifeLine Ukraine on 7333, the La Strada hotline on 116 123, the 15-47 violence line and support for children and men. - [Helplines in United Arab Emirates](https://www.michellefernando.com/helplines/united-arab-emirates/): Crisis and mental health support in the UAE: 999, the 24/7 SAKINA line, Dubai's Itma'en hotline in English and the DFWAC helpline for women. - [Helplines in United Kingdom](https://www.michellefernando.com/helplines/united-kingdom/): Free UK crisis and support lines in English: 999, Samaritans 116 123, Shout 85258, NHS 111 mental health option and domestic abuse helplines. - [Helplines in United States](https://www.michellefernando.com/helplines/united-states/): Crisis lines in the United States: 911, the 988 Suicide & Crisis Lifeline by call or text, domestic violence and LGBTQ+ support, all in English. - [Support services in Vienna](https://www.michellefernando.com/helplines/austria/vienna/): Verified crisis, mental health and women's support services in Vienna, with phone numbers, hours and English availability for expats and women abroad. - [Support services in Brussels](https://www.michellefernando.com/helplines/belgium/brussels/): Verified crisis, mental health and women's support services in Brussels, with phone numbers, hours and English availability for expats and women abroad. - [Support services in Paris](https://www.michellefernando.com/helplines/france/paris/): Verified crisis, mental health and women's support services in Paris, with phone numbers, hours and English availability for expats and women abroad. - [Support services in Berlin](https://www.michellefernando.com/helplines/germany/berlin/): Verified crisis, mental health and women's support services in Berlin, with phone numbers, opening hours and English-language help for expats and women. - [Support services in Munich](https://www.michellefernando.com/helplines/germany/munich/): Verified crisis, mental health and women's support services in Munich, with phone numbers, opening hours and language details for expats and women. - [Support services in Luxembourg](https://www.michellefernando.com/helplines/luxembourg/luxembourg/): Verified crisis, mental health and women's support services in Luxembourg City, with phone numbers, opening hours and English-language options for expats. - [Support services in Amsterdam](https://www.michellefernando.com/helplines/netherlands/amsterdam/): Verified crisis, mental health and women's support services in Amsterdam, with phone numbers, hours and English availability for expats and women abroad. - [Support services in The Hague](https://www.michellefernando.com/helplines/netherlands/the-hague/): Verified crisis, mental health and women's support services in The Hague, with phone numbers, hours and English availability for expats and women. - [Support services in Lisbon](https://www.michellefernando.com/helplines/portugal/lisbon/): Verified crisis, mental health and women's support services in Lisbon, with phone numbers, hours and English availability for expats and women abroad. - [Support services in Barcelona](https://www.michellefernando.com/helplines/spain/barcelona/): Verified crisis, mental health and women's support services in Barcelona, with phone numbers, hours and English availability for expats and women abroad. - [Support services in Geneva](https://www.michellefernando.com/helplines/switzerland/geneva/): Verified crisis, mental health and women's support services in Geneva, with phone numbers, opening hours and language details for expats and women. - [Support services in Zurich](https://www.michellefernando.com/helplines/switzerland/zurich/): Verified crisis, mental health and women's support services in Zurich, with phone numbers, opening hours and English-language options for expats and women. ## Reflections (articles) - [The Right to Be Unsure](https://www.michellefernando.com/reflections/ambivalence/): Wanting to leave and wanting to stay? Why ambivalence is part of the process, and how person-centred counselling makes room for two truths at once. - [Cultural Safety in the Therapy Room](https://www.michellefernando.com/reflections/cultural-safety/): What cultural safety means in counselling: why therapy is never neutral, how power and minority stress enter the room, and why culture stays with you. - [Why Healing Can't Be Done Alone: The Power of Relationship](https://www.michellefernando.com/reflections/healing-is-relational/): We are often hurt in relationship, so we often heal in one too. How person-centred therapy uses the relationship itself, and what that can mean for you. - [The Myth of Independence: Honouring Interdependence](https://www.michellefernando.com/reflections/myth-of-independence/): Much Western therapy links health with separation. In collectivist families, connection can be a root. A person-centred view of interdependence. - [I Am Not Here to Fix You](https://www.michellefernando.com/reflections/no-fixing/): Why a person-centred counsellor won't hand you a map: distress as blocked growth rather than brokenness, and what non-directive counselling is like. - [What Is Person-Centred Therapy? A Gentle Guide for First-Time Clients](https://www.michellefernando.com/reflections/what-is-person-centred-therapy/): What person-centred therapy is, how Carl Rogers' core conditions work, what happens in a session, how it differs from CBT and whether it might suit you. ## Reflections by category - [Person-centred counselling](https://www.michellefernando.com/reflections/category/person-centred-counselling/): What person-centred counselling is and how it feels from the client's chair, from the core conditions to why a counsellor won't try to fix you. - [Culture and family](https://www.michellefernando.com/reflections/category/culture-and-family/): Writing on culture, family duty and belonging, and why your background, your family and life between two cultures belong in the counselling room. - [Feelings and growth](https://www.michellefernando.com/reflections/category/feelings-and-growth/): Reflections on mixed feelings, relational hurt and slow change, and why being unsure and needing other people are part of how we grow.