{ "name": "Mental health and crisis helplines register", "publisher": "Michelle Fernando Counselling", "url": "https://www.michellefernando.com/helplines/", "licence": "CC BY 4.0", "generated": "2026-10-21", "note": "Each entry was checked against the operator's official source on the date in 'verified'.", "countries": [ { "country": "Albania", "iso": "AL", "slug": "albania", "emergency": [ { "number": "112", "label": "Single emergency number" }, { "number": "127", "label": "Medical emergency (ambulance)" }, { "number": "129", "label": "State Police" }, { "number": "128", "label": "Fire protection and rescue" } ], "lines": [ { "name": "Counselling Line for Women and Girls (Linja e Këshillimit për Gra dhe Vajza)", "number": "116 117", "intl": null, "sms": null, "chat": null, "category": "women", "hours": "24/7", "languages": [ "Albanian" ], "english": "no", "cost": "free", "description": "National helpline for women and girls affected by abuse and violence, offering free psychological and legal counselling and referral since 1996.", "website": "https://hotlinealbania.org/en/", "source_url": "https://hotlinealbania.org/", "verified": "2026-10-19" }, { "name": "ALO 116 111 National Child Helpline", "number": "116 111", "intl": null, "sms": null, "chat": "https://www.alo116.al/", "category": "children", "hours": "24/7", "languages": [ "Albanian" ], "english": "no", "cost": "free", "description": "National helpline for children and young people, also used by adults to report violence or abuse against a child, with phone, online platform and app.", "website": "https://www.alo116.al/", "source_url": "https://www.alo116.al/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Albania?", "a": "In Albania, call 112, 127 and 129 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Can I get help in English in Albania?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Albania?", "a": "Contact Counselling Line for Women and Girls (Linja e Këshillimit për Gra dhe Vajza) (116 117). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Albania?", "a": "Yes. ALO 116 111 National Child Helpline (116 111)." } ] }, { "country": "Andorra", "iso": "AD", "slug": "andorra", "emergency": [ { "number": "110", "label": "Police (urgent)" }, { "number": "116", "label": "SUM, urgent medical service" }, { "number": "118", "label": "Fire brigade" }, { "number": "112", "label": "Mountain rescue" } ], "lines": [ { "name": "181 (Service for victims of gender-based violence)", "number": "181", "intl": "+376 825 252", "category": "domestic-violence", "hours": "Staffed Monday to Thursday 8am to 5pm and Friday 8am to 3pm; available 24/7 for information and advice", "languages": [ "Catalan" ], "cost": "free", "description": "Government service (SAVVG) offering information, support and treatment to women and their children experiencing any form of violence; email igualtat@govern.ad.", "website": "https://www.govern.ad/ca/tematiques/familia-collectius-i-assumptes-socials/collectius/igualtat", "source_url": "https://www.govern.ad/ca/tematiques/familia-collectius-i-assumptes-socials/collectius/igualtat", "verified": "2026-10-19" }, { "name": "181 (Service for victims of domestic and family violence)", "number": "181", "intl": "+376 825 252", "category": "men", "hours": "Staffed Monday to Thursday 8am to 5pm and Friday 8am to 3pm; available 24/7 for information and advice", "languages": [ "Catalan" ], "cost": "free", "description": "Government service (SAVVDF) for anyone experiencing domestic or family violence, including men and LGBTI+ people abused by a partner; no police report is needed.", "website": "https://www.govern.ad/ca/tematiques/familia-collectius-i-assumptes-socials/collectius/igualtat", "source_url": "https://www.govern.ad/ca/tematiques/familia-collectius-i-assumptes-socials/collectius/igualtat", "verified": "2026-10-19" }, { "name": "SUM (Servei Urgent Mèdic)", "number": "116", "category": "health-advice", "hours": "24/7", "languages": [ "Catalan" ], "cost": "unknown", "description": "Andorra's urgent medical service; the national health service asks people to call 116 before coming to hospital emergency care where possible.", "website": "https://www.saas.ad/", "source_url": "https://www.saas.ad/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Andorra?", "a": "In Andorra, call 110, 116 and 118 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Can I get help in English in Andorra?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Andorra?", "a": "Contact 181 (Service for victims of gender-based violence) (181). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 110." } ] }, { "country": "Australia", "iso": "AU", "slug": "australia", "emergency": [ { "number": "000", "label": "Triple Zero: police, ambulance and fire" } ], "lines": [ { "name": "Lifeline", "number": "13 11 14", "sms": "0477 13 11 14", "chat": "https://www.lifeline.org.au/get-help/services/chat", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "unknown", "description": "National crisis support and suicide prevention line, by phone, text or online chat.", "website": "https://www.lifeline.org.au/", "source_url": "https://www.lifeline.org.au/", "verified": "2026-10-19" }, { "name": "Suicide Call Back Service", "number": "1300 659 467", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Professional phone and online counselling for people at risk of suicide, worried about someone, or bereaved by suicide.", "website": "https://www.suicidecallbackservice.org.au/", "source_url": "https://www.suicidecallbackservice.org.au/", "verified": "2026-10-19" }, { "name": "Beyond Blue Support Service", "number": "1300 22 4636", "chat": "https://www.beyondblue.org.au/get-support/talk-to-a-counsellor", "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free phone and webchat counselling for anyone in Australia dealing with anxiety, depression or emotional distress.", "website": "https://www.beyondblue.org.au/", "source_url": "https://www.beyondblue.org.au/get-support/talk-to-a-counsellor", "verified": "2026-10-19" }, { "name": "1800RESPECT", "number": "1800 737 732", "sms": "0458 737 732", "chat": "https://www.1800respect.org.au/", "category": "domestic-violence", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "National counselling and referral service for people affected by domestic, family or sexual violence, with phone, text, chat and video options.", "website": "https://www.1800respect.org.au/", "source_url": "https://www.1800respect.org.au/", "verified": "2026-10-19" }, { "name": "PANDA National Helpline", "number": "1300 726 306", "category": "postnatal", "hours": "7 days a week (times not stated on the official page)", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Support for parents and families affected by anxiety and depression during pregnancy and after birth.", "website": "https://panda.org.au/", "source_url": "https://panda.org.au/get-help/national-helpline", "verified": "2026-10-19" }, { "name": "Kids Helpline", "number": "1800 55 1800", "chat": "https://kidshelpline.com.au/", "category": "youth", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Phone and webchat counselling for children and young people aged 5 to 25, free from mobiles and landlines.", "website": "https://kidshelpline.com.au/", "source_url": "https://kidshelpline.com.au/get-help/phone-counselling/", "verified": "2026-10-19" }, { "name": "QLife", "number": "1800 184 527", "chat": "https://qlife.org.au/", "category": "lgbtq", "hours": "3pm to 9pm, every day", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Anonymous LGBTIQ+ peer support and referral about sexuality, gender, bodies, feelings or relationships.", "website": "https://qlife.org.au/", "source_url": "https://qlife.org.au/", "verified": "2026-10-19" }, { "name": "Butterfly National Helpline", "number": "1800 33 4673", "chat": "https://butterfly.org.au/get-support/helpline/", "category": "eating-disorders", "hours": "8am to midnight (AEST/AEDT), 7 days a week", "languages": [ "English" ], "english": "yes", "cost": "unknown", "description": "Counselling and support for people affected by eating disorders and body image concerns.", "website": "https://butterfly.org.au/", "source_url": "https://butterfly.org.au/get-support/helpline/", "verified": "2026-10-19" }, { "name": "MensLine Australia", "number": "1300 78 99 78", "category": "men", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Phone and online counselling for men, including on relationships, family violence, stress and suicidal thoughts.", "website": "https://mensline.org.au/", "source_url": "https://mensline.org.au/", "verified": "2026-10-19" }, { "name": "13YARN", "number": "13 92 76", "sms": "0447 13 92 76 (4pm to midnight)", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Culturally safe crisis support for Aboriginal and Torres Strait Islander people, answered by Aboriginal and Torres Strait Islander staff.", "website": "https://www.13yarn.org.au/", "source_url": "https://www.13yarn.org.au/", "verified": "2026-10-19" }, { "name": "National Alcohol and Other Drug Hotline", "number": "1800 250 015", "category": "addiction", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Government-funded information and support for people concerned about their own or someone else's alcohol or drug use.", "website": "https://www.health.gov.au/contacts/national-alcohol-and-other-drug-hotline", "source_url": "https://www.health.gov.au/contacts/national-alcohol-and-other-drug-hotline", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Australia?", "a": "In Australia, call 000 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Australia?", "a": "Yes. Lifeline (13 11 14), Suicide Call Back Service (1300 659 467) and Beyond Blue Support Service (1300 22 4636). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Australia?", "a": "Yes. These services say they offer English: Lifeline (13 11 14), Suicide Call Back Service (1300 659 467), Beyond Blue Support Service (1300 22 4636) and 1800RESPECT (1800 737 732)." }, { "q": "Where can women experiencing violence get help in Australia?", "a": "Contact 1800RESPECT (1800 737 732). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 000." }, { "q": "Is there a helpline for children and young people in Australia?", "a": "Yes. Kids Helpline (1800 55 1800)." } ] }, { "country": "Austria", "iso": "AT", "slug": "austria", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "144", "label": "Ambulance" }, { "number": "133", "label": "Police" }, { "number": "122", "label": "Fire brigade" }, { "number": "141", "label": "Doctor on call (Ärztenotdienst)" } ], "lines": [ { "name": "TelefonSeelsorge Österreich", "number": "142", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Confidential listening line for anyone in a difficult situation or crisis, run by the churches' TelefonSeelsorge.", "website": "https://www.telefonseelsorge.at/", "source_url": "https://www.telefonseelsorge.at/", "verified": "2026-10-19" }, { "name": "Ö3-Kummernummer", "number": "116 123", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 16:00-24:00", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Volunteer listeners for conversations about personal worries and crises, promoted by Hitradio Ö3.", "website": "https://oe3.orf.at/kummernummer", "source_url": "https://www.gesundheit.gv.at/service/notruf/hotline.html", "verified": "2026-10-19" }, { "name": "Sozialpsychiatrischer Notdienst Wien (Psychiatrische Soforthilfe)", "number": "01 31330", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "standard rate", "description": "Psychiatric emergency and crisis service for Vienna, offering help by phone, in person and through mobile visits.", "website": "https://psd-wien.at/einrichtung/sozialpsychiatrischer-notdienst", "source_url": "https://psd-wien.at/einrichtung/sozialpsychiatrischer-notdienst", "verified": "2026-10-19" }, { "name": "Kriseninterventionszentrum Wien", "number": "01 406 95 95", "intl": "+43 1 406 95 95", "sms": null, "chat": null, "category": "suicide-prevention", "hours": "Mon-Fri 08:00-17:00", "languages": [ "German" ], "english": "no", "cost": "standard rate", "description": "Vienna crisis centre for people in acute life crises or suicidal crises, including after a suicide attempt.", "website": "https://kriseninterventionszentrum.at/", "source_url": "https://kriseninterventionszentrum.at/", "verified": "2026-10-19" }, { "name": "Frauenhelpline gegen Gewalt", "number": "0800 222 555", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "German", "English", "Romanian", "Spanish", "Turkish", "Arabic" ], "english": "yes", "cost": "free", "description": "National helpline for women affected by violence; English is offered by all counsellors and other languages at set times.", "website": "https://www.frauenhelpline.at/", "source_url": "https://www.frauenhelpline.at/de/unsere-sprachen", "verified": "2026-10-19" }, { "name": "24-Stunden Frauennotruf der Stadt Wien", "number": "01 71 71 9", "intl": "+43 1 71 71 9", "sms": null, "chat": null, "category": "women", "hours": "24/7", "languages": [ "German", "English", "Farsi" ], "english": "yes", "cost": "free", "description": "City of Vienna helpline for women and girls who have experienced violence, with phone counselling in German, English and Farsi.", "website": "https://www.wien.gv.at/frauen/24-stunden-frauennotruf", "source_url": "https://www.wien.gv.at/frauen/24-stunden-frauennotruf", "verified": "2026-10-19" }, { "name": "Rat auf Draht", "number": "147", "intl": null, "sms": null, "chat": null, "category": "youth", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Austria's emergency helpline for children and young people, anonymous and free from any phone.", "website": "https://www.rataufdraht.at/", "source_url": "https://www.rataufdraht.at/", "verified": "2026-10-19" }, { "name": "männerinfo Krisenhelpline", "number": "0800 400 777", "intl": "+43 800 400 777", "sms": null, "chat": "https://www.maennerinfo.at/", "category": "men", "hours": "24/7 (chat 16:00-22:00)", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Crisis line for men and boys in conflicts and crises, funded by the Ministry of Social Affairs; interpreters available on request.", "website": "https://www.maennerinfo.at/", "source_url": "https://www.maennerinfo.at/", "verified": "2026-10-19" }, { "name": "Männernotruf", "number": "05 76 77", "intl": null, "sms": null, "chat": null, "category": "men", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Nationwide first point of contact for men in crisis or violent situations.", "website": "https://maennernotruf.at/", "source_url": "https://maennernotruf.at/", "verified": "2026-10-19" }, { "name": "Hotline für Essstörungen", "number": "0800 20 11 20", "intl": null, "sms": null, "chat": null, "category": "eating-disorders", "hours": "Mon-Thu 12:00-17:00 (except public holidays)", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Anonymous phone and email advice for people with eating disorders and their families, run by Wiener Gesundheitsförderung.", "website": "https://www.wig.or.at/selbsthilfe-beratung/hotline-fuer-essstoerungen", "source_url": "https://www.wig.or.at/selbsthilfe-beratung/hotline-fuer-essstoerungen", "verified": "2026-10-19" }, { "name": "Gesundheitsberatung 1450", "number": "1450", "intl": null, "sms": null, "chat": null, "category": "health-advice", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "standard rate", "description": "Health advice line that assesses urgency and tells callers where to get help; the advice is free, the call costs your usual tariff.", "website": "https://1450.at/", "source_url": "https://1450.at/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Austria?", "a": "In Austria, call 112, 144 and 133 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Austria?", "a": "Yes. TelefonSeelsorge Österreich (142), Ö3-Kummernummer (116 123) and Sozialpsychiatrischer Notdienst Wien (Psychiatrische Soforthilfe) (01 31330). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Austria?", "a": "Yes. These services say they offer English: Frauenhelpline gegen Gewalt (0800 222 555) and 24-Stunden Frauennotruf der Stadt Wien (01 71 71 9)." }, { "q": "Where can women experiencing violence get help in Austria?", "a": "Contact Frauenhelpline gegen Gewalt (0800 222 555) and 24-Stunden Frauennotruf der Stadt Wien (01 71 71 9). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Austria?", "a": "Yes. Rat auf Draht (147)." } ] }, { "country": "Bangladesh", "iso": "BD", "slug": "bangladesh", "emergency": [ { "number": "999", "label": "National emergency service (police, fire, ambulance)" } ], "lines": [ { "name": "National Helpline for Violence against Women and Children", "number": "109", "category": "domestic-violence", "hours": "Not stated on the official page", "languages": [], "cost": "unknown", "description": "Government helpline for preventing violence against women and children, listed among the national emergency numbers.", "website": "https://nimh.gov.bd/", "source_url": "https://nimh.gov.bd/", "verified": "2026-10-19" }, { "name": "Child Helpline 1098", "number": "1098", "category": "children", "hours": "Not stated on the official page", "languages": [], "cost": "unknown", "description": "National helpline for children in need of help or protection.", "website": "https://nimh.gov.bd/", "source_url": "https://nimh.gov.bd/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Bangladesh?", "a": "In Bangladesh, call 999 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Can I get help in English in Bangladesh?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Bangladesh?", "a": "Contact National Helpline for Violence against Women and Children (109). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 999." }, { "q": "Is there a helpline for children and young people in Bangladesh?", "a": "Yes. Child Helpline 1098 (1098)." } ] }, { "country": "Belgium", "iso": "BE", "slug": "belgium", "emergency": [ { "number": "112", "label": "Ambulance and fire brigade" }, { "number": "101", "label": "Police" } ], "lines": [ { "name": "CHS Helpline (Community Help Service)", "number": "02 616 26 26", "intl": "+32 2 616 26 26", "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "unknown", "description": "Confidential, anonymous English-language helpline staffed by trained volunteers, including for people feeling suicidal or worried about someone. CHS also lists +32 2 648 40 14 for its 24/7 helpline.", "website": "https://www.chsbelgium.org/helpline/", "source_url": "https://www.chsbelgium.org/", "verified": "2026-10-19" }, { "name": "Zelfmoordlijn 1813", "number": "1813", "intl": null, "sms": null, "chat": "https://www.zelfmoord1813.be/", "category": "suicide-prevention", "hours": "24/7 (chat daily 17:00-24:00, Wednesdays from 12:00)", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Anonymous suicide prevention line for Dutch speakers, for people with suicidal thoughts and those worried about someone.", "website": "https://www.zelfmoord1813.be/", "source_url": "https://www.zelfmoord1813.be/", "verified": "2026-10-19" }, { "name": "Centre de Prévention du Suicide", "number": "0800 32 123", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Free, anonymous suicide prevention line for French-speaking Belgium, answered by trained, supervised volunteers.", "website": "https://www.preventionsuicide.be/", "source_url": "https://www.preventionsuicide.be/la-ligne-decoute-0800-32-123", "verified": "2026-10-19" }, { "name": "Tele-Onthaal", "number": "106", "intl": null, "sms": null, "chat": "https://www.tele-onthaal.be/", "category": "emotional-support", "hours": "24/7 (chat every evening and Wednesday and Sunday afternoons)", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Free, anonymous listening line in Dutch for anyone who needs to talk.", "website": "https://www.tele-onthaal.be/", "source_url": "https://www.tele-onthaal.be/", "verified": "2026-10-19" }, { "name": "Télé-Accueil", "number": "107", "intl": null, "sms": null, "chat": "https://tele-accueil.be/quelquun-a-qui-parler#parler-chat", "category": "emotional-support", "hours": "24/7", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Free, anonymous and confidential listening line, reachable anywhere in Belgium.", "website": "https://www.tele-accueil.be/", "source_url": "https://www.tele-accueil.be/", "verified": "2026-10-19" }, { "name": "Telefonhilfe Ostbelgien", "number": "108", "intl": null, "sms": null, "chat": "https://telefonhilfe.be/", "category": "emotional-support", "hours": "24/7 (chat Mon and Thu 20:00-22:00)", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Anonymous listening line for the German-speaking Community of Belgium, also by chat and email.", "website": "https://telefonhilfe.be/", "source_url": "https://telefonhilfe.be/", "verified": "2026-10-19" }, { "name": "Ecoute Violences Conjugales", "number": "0800 30 030", "intl": null, "sms": null, "chat": "https://www.ecouteviolencesconjugales.be/", "category": "domestic-violence", "hours": "Daily 08:00-20:00; calls outside these hours are transferred to Télé-Accueil 107", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Free, anonymous line for victims, witnesses and perpetrators of domestic violence, and for professionals.", "website": "https://www.ecouteviolencesconjugales.be/", "source_url": "https://www.ecouteviolencesconjugales.be/qui-sommes-nous/presentation/", "verified": "2026-10-19" }, { "name": "1712 Hulplijn geweld, misbruik en kindermishandeling", "number": "1712", "intl": null, "sms": null, "chat": "https://www.1712.be/", "category": "domestic-violence", "hours": "Mon-Fri 09:00-18:00 (chat Mon-Thu 13:00-17:00 and 18:00-22:00, Fri until 17:00)", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Professional Flemish helpline for questions about violence, abuse and child abuse; the call does not appear on your phone bill.", "website": "https://www.1712.be/", "source_url": "https://www.1712.be/", "verified": "2026-10-19" }, { "name": "Awel", "number": "102", "intl": null, "sms": null, "chat": "https://awel.be/babbel", "category": "youth", "hours": "Mon-Sat 16:00-22:00, Wednesdays from 14:00; closed Sundays and public holidays", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Free, anonymous phone and chat line for children and young people in Flanders.", "website": "https://awel.be/", "source_url": "https://awel.be/babbel", "verified": "2026-10-19" }, { "name": "Écoute-Enfants 103", "number": "103", "intl": null, "sms": null, "chat": "https://www.103ecoute.be/", "category": "children", "hours": "Daily 10:00-24:00", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Free phone and chat line for children and teenagers, and for adults worried about a child.", "website": "https://www.103ecoute.be/", "source_url": "https://www.103ecoute.be/", "verified": "2026-10-19" }, { "name": "De DrugLijn", "number": "078 15 10 20", "intl": null, "sms": null, "chat": "https://www.druglijn.be/", "category": "addiction", "hours": "Mon-Fri 10:00-20:00 (chat Mon-Fri 12:00-18:00)", "languages": [ "Dutch" ], "english": "no", "cost": "unknown", "description": "Anonymous information and first advice on alcohol, drugs, pills, gaming and gambling, with addresses for further help.", "website": "https://www.druglijn.be/", "source_url": "https://www.druglijn.be/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Belgium?", "a": "In Belgium, call 112 and 101 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Belgium?", "a": "Yes. CHS Helpline (Community Help Service) (02 616 26 26), Zelfmoordlijn 1813 (1813) and Centre de Prévention du Suicide (0800 32 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Belgium?", "a": "Yes. These services say they offer English: CHS Helpline (Community Help Service) (02 616 26 26)." }, { "q": "Where can women experiencing violence get help in Belgium?", "a": "Contact Ecoute Violences Conjugales (0800 30 030) and 1712 Hulplijn geweld, misbruik en kindermishandeling (1712). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Belgium?", "a": "Yes. Awel (102) and Écoute-Enfants 103 (103)." } ] }, { "country": "Bosnia and Herzegovina", "iso": "BA", "slug": "bosnia-and-herzegovina", "emergency": [ { "number": "124", "label": "Ambulance" }, { "number": "122", "label": "Police" }, { "number": "123", "label": "Fire service" } ], "lines": [ { "name": "SOS telefon za žrtve nasilja u porodici (Federacija BiH)", "number": "1265", "category": "domestic-violence", "hours": "See website", "languages": [ "Bosnian", "Croatian", "Serbian" ], "english": "no", "cost": "unknown", "description": "Single SOS number for victims of domestic violence in the Federation of Bosnia and Herzegovina, with calls routed to regional safe houses.", "website": "https://fld.ba/", "source_url": "https://fld.ba/bs/servisi/sos", "verified": "2026-10-19" }, { "name": "SOS telefon za žrtve nasilja (Republika Srpska)", "number": "1264", "category": "domestic-violence", "hours": "See website", "languages": [ "Serbian", "Bosnian", "Croatian" ], "english": "no", "cost": "unknown", "description": "SOS number for women experiencing violence in Republika Srpska, answered by safe houses including Fondacija Lara in Bijeljina.", "website": "https://fondacijalara.com/", "source_url": "https://fondacijalara.com/sigurna-kuca-smjestaj-i-kontakti", "verified": "2026-10-19" }, { "name": "SOS crvena linija (Fondacija lokalne demokratije)", "number": "033 222 000", "intl": "+387 33 222 000", "category": "domestic-violence", "hours": "24/7", "languages": [ "Bosnian", "Croatian", "Serbian" ], "english": "no", "cost": "unknown", "description": "24-hour line for reporting any form of domestic violence in Sarajevo Canton and beyond, with psychological support and referral to a safe house.", "website": "https://fld.ba/", "source_url": "https://fld.ba/bs/servisi/sos", "verified": "2026-10-19" }, { "name": "Plavi telefon", "number": "080 05 03 05", "category": "youth", "hours": "See website", "languages": [ "Bosnian", "Croatian", "Serbian" ], "english": "no", "cost": "free", "description": "Free, anonymous and confidential counselling line for children and young people, run by Udruženje Nova generacija, with online chat on its website.", "chat": "https://plavitelefon.ba/", "website": "https://plavitelefon.ba/", "source_url": "https://plavitelefon.ba/sta-je-plavi-telefon/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Bosnia and Herzegovina?", "a": "In Bosnia and Herzegovina, call 124, 122 and 123 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Can I get help in English in Bosnia and Herzegovina?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Bosnia and Herzegovina?", "a": "Contact SOS telefon za žrtve nasilja u porodici (Federacija BiH) (1265), SOS telefon za žrtve nasilja (Republika Srpska) (1264) and SOS crvena linija (Fondacija lokalne demokratije) (033 222 000). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 124." }, { "q": "Is there a helpline for children and young people in Bosnia and Herzegovina?", "a": "Yes. Plavi telefon (080 05 03 05)." } ] }, { "country": "Bulgaria", "iso": "BG", "slug": "bulgaria", "emergency": [ { "number": "112", "label": "Emergency number for ambulance, police and fire service" } ], "lines": [ { "name": "Kabinet.bg", "number": "0800-20-202", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "Monday to Friday, 10:00 to 16:00", "languages": [ "Bulgarian" ], "english": "no", "cost": "free", "description": "Free emergency psychotherapeutic help and emotional support by phone, with free consultations by video or email on request.", "website": "https://kabinet.bg/", "source_url": "https://kabinet.bg/", "verified": "2026-10-19" }, { "name": "National Hotline for Survivors of Violence (Animus Association)", "number": "0800 1 8676", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Bulgarian" ], "english": "no", "cost": "free", "description": "National hotline for women, men and children affected by domestic violence, sexual violence or trafficking, with referral to crisis services.", "website": "http://animusassociation.org/", "source_url": "http://animusassociation.org/goreshta-linia/", "verified": "2026-10-19" }, { "name": "National Helpline for Children", "number": "116 111", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "24/7", "languages": [ "Bulgarian" ], "english": "no", "cost": "free", "description": "Free national helpline for children, run and supervised by the State Agency for Child Protection.", "website": "https://www.sacp.government.bg/", "source_url": "https://www.sacp.government.bg/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Bulgaria?", "a": "In Bulgaria, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Bulgaria?", "a": "Yes. Kabinet.bg (0800-20-202). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Bulgaria?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Bulgaria?", "a": "Contact National Hotline for Survivors of Violence (Animus Association) (0800 1 8676). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Bulgaria?", "a": "Yes. National Helpline for Children (116 111)." } ] }, { "country": "Canada", "iso": "CA", "slug": "canada", "emergency": [ { "number": "911", "label": "Police, ambulance and fire (not available everywhere in Nunavut)" } ], "lines": [ { "name": "9-8-8 Suicide Crisis Helpline", "number": "988", "sms": "988", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English", "French" ], "english": "yes", "cost": "free", "description": "National line for anyone thinking about suicide or worried about someone else, by call or text.", "website": "https://988.ca/", "source_url": "https://www.canada.ca/en/public-health/services/mental-health-services/mental-health-get-help.html", "verified": "2026-10-19" }, { "name": "Kids Help Phone", "number": "1-800-668-6868", "sms": "Text CONNECT to 686868", "chat": "https://kidshelpphone.ca/", "category": "youth", "hours": "24/7", "languages": [ "English", "French", "Other languages by phone" ], "english": "yes", "cost": "free", "description": "Counselling and crisis support for children, teens and young adults aged 5 to 29.", "website": "https://kidshelpphone.ca/", "source_url": "https://kidshelpphone.ca/", "verified": "2026-10-19" }, { "name": "Hope for Wellness Help Line", "number": "1-855-242-3310", "chat": "https://www.hopeforwellness.ca/", "category": "emotional-support", "hours": "24/7", "languages": [ "English", "French", "Cree, Ojibway and Inuktitut on request" ], "english": "yes", "cost": "free", "description": "Counselling and crisis support for First Nations, Inuit and Métis people across Canada.", "website": "https://www.hopeforwellness.ca/", "source_url": "https://www.canada.ca/en/public-health/services/mental-health-services/mental-health-get-help.html", "verified": "2026-10-19" }, { "name": "Assaulted Women's Helpline (Ontario)", "number": "1-866-863-0511", "sms": "#SAFE (#7233) on Bell, Rogers, Fido or Telus mobiles", "category": "domestic-violence", "hours": "24/7", "languages": [ "Over 200 languages" ], "english": "yes", "cost": "free", "description": "Crisis line for women in Ontario who have experienced abuse, with a TTY line on 1-866-863-7868.", "website": "https://www.awhl.org/", "source_url": "https://www.awhl.org/", "verified": "2026-10-19" }, { "name": "Trans Lifeline (Canada)", "number": "1-877-330-6366", "category": "lgbtq", "hours": "Monday to Friday, 1pm to 9pm Eastern", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "unknown", "description": "Peer support line run by and for trans people.", "website": "https://translifeline.org/", "source_url": "https://translifeline.org/hotline/", "verified": "2026-10-19" }, { "name": "NEDIC Helpline", "number": "1-866-633-4220", "chat": "https://nedic.ca/", "category": "eating-disorders", "hours": "Phone: Mon to Thu 10am to 6pm, Fri 10am to 5pm, Sat and Sun 12pm to 5pm (Eastern)", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "National Eating Disorder Information Centre helpline for people with eating disorders and those supporting them.", "website": "https://nedic.ca/", "source_url": "https://nedic.ca/contact/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Canada?", "a": "In Canada, call 911 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Canada?", "a": "Yes. 9-8-8 Suicide Crisis Helpline (988) and Hope for Wellness Help Line (1-855-242-3310). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Canada?", "a": "Yes. These services say they offer English: 9-8-8 Suicide Crisis Helpline (988), Kids Help Phone (1-800-668-6868), Hope for Wellness Help Line (1-855-242-3310) and Assaulted Women's Helpline (Ontario) (1-866-863-0511)." }, { "q": "Where can women experiencing violence get help in Canada?", "a": "Contact Assaulted Women's Helpline (Ontario) (1-866-863-0511). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 911." }, { "q": "Is there a helpline for children and young people in Canada?", "a": "Yes. Kids Help Phone (1-800-668-6868)." } ] }, { "country": "Croatia", "iso": "HR", "slug": "croatia", "emergency": [ { "number": "112", "label": "Single emergency number" }, { "number": "192", "label": "Police" }, { "number": "194", "label": "Ambulance" } ], "lines": [ { "name": "Psihološki centar TESA", "number": "01 48 28 888", "category": "emotional-support", "hours": "Mon to Fri 10:00 to 22:00", "languages": [ "Croatian" ], "english": "no", "cost": "standard rate", "description": "Telephone psychological support line run by an association of psychologists in Zagreb.", "website": "https://www.tesa.hr/", "source_url": "https://www.tesa.hr/", "verified": "2026-10-19" }, { "name": "Plavi telefon", "number": "01 4833 888", "intl": "+385 1 4833 888", "category": "emotional-support", "hours": "Mon to Fri 09:00 to 20:00", "languages": [ "Croatian" ], "english": "no", "cost": "standard rate", "description": "Helpline offering counselling and support by phone, run by the Plavi telefon association in Zagreb.", "website": "https://www.plavi-telefon.hr/", "source_url": "https://www.plavi-telefon.hr/", "verified": "2026-10-19" }, { "name": "Hrabri telefon za djecu", "number": "116 111", "category": "children", "hours": "Mon to Fri 09:00 to 20:00", "languages": [ "Croatian" ], "english": "no", "cost": "free", "description": "Helpline where children and teenagers can talk to a trained counsellor about any problem.", "website": "https://hrabritelefon.hr/", "source_url": "https://hrabritelefon.hr/hrabri-telefon-za-djecu/", "verified": "2026-10-19" }, { "name": "Hrabri telefon za mame i tate", "number": "0800 0800", "category": "parents", "hours": "Mon to Fri 09:00 to 20:00", "languages": [ "Croatian" ], "english": "no", "cost": "free", "description": "Advice line for parents and other adults concerned about a child's wellbeing.", "website": "https://hrabritelefon.hr/", "source_url": "https://hrabritelefon.hr/hrabri-telefon-za-mame-i-tate/", "verified": "2026-10-19" }, { "name": "Ženska pomoć sada SOS linija", "number": "0800 655 222", "category": "domestic-violence", "hours": "24/7", "languages": [ "Croatian" ], "english": "no", "cost": "free", "description": "Free, confidential SOS line for women and children experiencing violence, with counselling and a shelter.", "website": "https://www.zenskapomocsada.hr/", "source_url": "https://www.zenskapomocsada.hr/", "verified": "2026-10-19" }, { "name": "Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja", "number": "116 006", "category": "domestic-violence", "hours": "24/7", "languages": [ "Croatian", "English" ], "english": "yes", "cost": "free", "description": "National line for victims and witnesses of crime, including domestic violence, offering emotional support and information on rights.", "website": "https://pzs.hr/", "source_url": "https://pzs.hr/nacionalni-pozivni-centar-za-zrtve-kaznenih-djela-i-prekrsaja-2/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Croatia?", "a": "In Croatia, call 112, 192 and 194 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Croatia?", "a": "Yes. Psihološki centar TESA (01 48 28 888) and Plavi telefon (01 4833 888). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Croatia?", "a": "Yes. These services say they offer English: Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja (116 006)." }, { "q": "Where can women experiencing violence get help in Croatia?", "a": "Contact Ženska pomoć sada SOS linija (0800 655 222) and Nacionalni pozivni centar za žrtve kaznenih djela i prekršaja (116 006). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Croatia?", "a": "Yes. Hrabri telefon za djecu (116 111)." } ] }, { "country": "Cyprus", "iso": "CY", "slug": "cyprus", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "199", "label": "Emergency services" } ], "lines": [ { "name": "Cyprus Samaritans", "number": "8000 7773", "category": "emotional-support", "hours": "Daily 4pm to midnight", "languages": [ "English", "Greek" ], "cost": "free", "description": "Confidential listening support for adults who feel distressed, lonely or unable to cope; email confidential@cyprussamaritans.org.", "website": "https://cyprussamaritans.org/", "source_url": "https://cyprussamaritans.org/", "verified": "2026-10-19" }, { "name": "SPAVO Helpline 1440", "number": "1440", "sms": "99 984042", "category": "domestic-violence", "hours": "24/7", "languages": [ "Greek" ], "cost": "free", "description": "Association for the Prevention and Handling of Violence in the Family helpline, staffed by psychologists and social workers, for domestic, partner and gender-based violence.", "website": "https://domviolence.org.cy/", "source_url": "https://domviolence.org.cy/1440-2/", "verified": "2026-10-19" }, { "name": "European Child and Youth Helpline 116 111", "number": "116 111", "category": "children", "hours": "See website", "languages": [ "Greek" ], "cost": "free", "description": "Free, anonymous line for children and teenagers up to 18, run jointly by SPAVO and Hope For Children.", "website": "http://www.call116111.com/", "source_url": "https://domviolence.org.cy/116111-2/", "verified": "2026-10-19" }, { "name": "Hope For Children Helpline", "number": "1466", "category": "children", "hours": "See website", "languages": [ "Greek" ], "cost": "unknown", "description": "Helpline of the Hope For Children CRC Policy Center for children and families.", "website": "https://uncrcpc.org.cy/", "source_url": "https://uncrcpc.org.cy/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Cyprus?", "a": "In Cyprus, call 112 and 199 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Cyprus?", "a": "Yes. Cyprus Samaritans (8000 7773). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Cyprus?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Cyprus?", "a": "Contact SPAVO Helpline 1440 (1440). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Cyprus?", "a": "Yes. European Child and Youth Helpline 116 111 (116 111) and Hope For Children Helpline (1466)." } ] }, { "in_country": "in the Czech Republic", "country": "Czechia", "iso": "CZ", "slug": "czech-republic", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "155", "label": "Ambulance" }, { "number": "158", "label": "Police" }, { "number": "150", "label": "Fire and rescue" } ], "lines": [ { "name": "Linka první psychické pomoci", "number": "116 123", "chat": "https://linkapsychickepomoci.cz/chat/", "category": "emotional-support", "hours": "24/7", "languages": [ "Czech" ], "english": "no", "cost": "free", "description": "Anonymous phone and chat crisis support for adults facing panic, anxiety, depression, loss or other sudden difficulties.", "website": "https://linkapsychickepomoci.cz", "source_url": "https://linkapsychickepomoci.cz", "verified": "2026-10-19" }, { "name": "Linka bezpečí", "number": "116 111", "chat": "https://www.linkabezpeci.cz", "category": "children", "hours": "24/7 (chat daily 9:00 to 13:00 and 15:00 to 19:00)", "languages": [ "Czech" ], "english": "no", "cost": "free", "description": "Anonymous helpline for children and students up to the age of 26.", "website": "https://www.linkabezpeci.cz", "source_url": "https://www.linkabezpeci.cz", "verified": "2026-10-19" }, { "name": "Rodičovská linka", "number": "606 021 021", "category": "parents", "hours": "Monday to Thursday 9:00 to 21:00, Friday 9:00 to 17:00 (working days)", "languages": [ "Czech" ], "english": "no", "cost": "unknown", "description": "Counselling line for parents and other adults concerned about children, run by Linka bezpečí.", "website": "https://www.rodicovskalinka.cz", "source_url": "https://www.rodicovskalinka.cz", "verified": "2026-10-19" }, { "name": "Linka pomoci obětem (Bílý kruh bezpečí)", "number": "116 006", "category": "domestic-violence", "hours": "24/7", "languages": [ "Czech" ], "english": "no", "cost": "free", "description": "Crisis line for victims of crime and domestic violence, run by Bílý kruh bezpečí; it also serves as the DONA domestic violence line.", "website": "https://www.bkb.cz", "source_url": "https://www.bkb.cz", "verified": "2026-10-19" }, { "name": "proFem information line", "number": "608 222 277", "chat": "https://chat.profem.cz", "category": "women", "hours": "24/7 for information about help; bookings 8:00 to 20:00", "languages": [ "Czech" ], "english": "no", "cost": "unknown", "description": "Information line of proFem, an organisation supporting people who have experienced domestic or sexual violence.", "website": "https://www.profem.cz", "source_url": "https://www.profem.cz/cs/kontakty", "verified": "2026-10-19" }, { "name": "Linka Anabell", "number": "774 467 293", "category": "eating-disorders", "hours": "Monday, Wednesday, Thursday, Friday 8:00 to 16:00; Tuesday 10:00 to 18:00", "languages": [ "Czech" ], "english": "no", "cost": "unknown", "description": "Telephone crisis support for people with eating disorders and their families, run by Anabell.", "website": "https://www.anabell.cz", "source_url": "https://www.anabell.cz", "verified": "2026-10-19" }, { "name": "Národní linka pro odvykání", "number": "800 350 000", "category": "addiction", "hours": "Weekdays 10:00 to 18:00", "languages": [ "Czech" ], "english": "no", "cost": "free", "description": "National advice line for quitting smoking, alcohol, medication, gambling, drugs and problematic social media use.", "website": "https://www.chciodvykat.cz", "source_url": "https://www.chciodvykat.cz", "verified": "2026-10-19" }, { "name": "Linka seniorů (Elpida)", "number": "800 200 007", "category": "older-people", "hours": "Daily 8:00 to 20:00", "languages": [ "Czech" ], "english": "no", "cost": "free", "description": "Confidential line for older people, their carers and people in crisis, run by Elpida.", "website": "https://linka-senioru.elpida.cz", "source_url": "https://linka-senioru.elpida.cz/kontakt", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in the Czech Republic?", "a": "In the Czech Republic, call 112, 155 and 158 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in the Czech Republic?", "a": "Yes. Linka první psychické pomoci (116 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in the Czech Republic?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in the Czech Republic?", "a": "Contact Linka pomoci obětem (Bílý kruh bezpečí) (116 006) and proFem information line (608 222 277). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in the Czech Republic?", "a": "Yes. Linka bezpečí (116 111)." } ] }, { "country": "Denmark", "iso": "DK", "slug": "denmark", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police)" }, { "number": "114", "label": "Police, non-emergency" } ], "lines": [ { "name": "Livslinien", "number": "70 201 201", "chat": "https://www.livslinien.dk/", "category": "suicide-prevention", "hours": "Phone every day 09:00-05:00; chat Mon-Fri 17:00-21:00, Sat-Sun 13:00-17:00", "languages": [ "Danish" ], "english": "no", "cost": "unknown", "description": "Anonymous telephone and chat counselling for people with thoughts of suicide and for those worried about someone.", "website": "https://www.livslinien.dk/", "source_url": "https://www.livslinien.dk/", "verified": "2026-10-19" }, { "name": "Psykiatrifonden Telefonrådgivning", "number": "39 25 25 25", "chat": "https://psykiatrifonden.dk/hjaelp-raadgivning/chatraadgivning", "category": "emotional-support", "hours": "Mon-Thu 10:00-22:00, Fri-Sun 10:00-18:00", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Free, anonymous counselling by trained professionals for people struggling with their mental health and for relatives.", "website": "https://psykiatrifonden.dk/", "source_url": "https://psykiatrifonden.dk/hjaelp-raadgivning/telefonraadgivning", "verified": "2026-10-19" }, { "name": "SIND Rådgivning", "number": "70 23 27 50", "category": "emotional-support", "hours": "Check website for current hours", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Free, confidential counselling from the mental health association SIND for people with mental illness and their relatives.", "website": "https://www.sind.dk/", "source_url": "https://www.sind.dk/", "verified": "2026-10-19" }, { "name": "Lev Uden Vold National Hotline", "number": "1888", "category": "domestic-violence", "hours": "24/7", "languages": [ "Danish", "English", "Other languages via interpreter" ], "english": "yes", "cost": "free", "description": "National anonymous hotline for people affected by intimate partner violence or rape, their relatives and professionals.", "website": "https://www.levudenvold.dk/", "source_url": "https://www.levudenvold.dk/hjaelp-og-radgivning/national-hotline/national-hotline-in-english/", "verified": "2026-10-19" }, { "name": "BørneTelefonen (Børns Vilkår)", "number": "116 111", "chat": "https://bornsvilkar.dk/boernetelefonen/", "category": "children", "hours": "24/7", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Free, anonymous phone and chat line for children and young people about anything that worries them.", "website": "https://bornsvilkar.dk/", "source_url": "https://bornsvilkar.dk/boernetelefonen/", "verified": "2026-10-19" }, { "name": "LGBT+ Danmark Rådgivning", "number": "33 13 19 48", "category": "lgbtq", "hours": "Mon, Tue and Thu 18:00-20:00", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Free counselling on gender identity, sexuality and coming out from LGBT+ Danmark.", "website": "https://lgbt.dk/", "source_url": "https://lgbt.dk/raadgivning/", "verified": "2026-10-19" }, { "name": "Somenta Rådgivning", "number": "70 10 18 18", "chat": "https://somenta.dk/raadgivning/chatraadgivning/", "category": "eating-disorders", "hours": "Mon and Thu 09:00-19:00, Tue and Wed 16:00-19:00", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Anonymous, free counselling for anyone affected by an eating disorder or self-harm, including relatives.", "website": "https://somenta.dk/", "source_url": "https://somenta.dk/raadgivning/telefonraadgivning/", "verified": "2026-10-19" }, { "name": "Alkolinjen", "number": "80 200 500", "category": "addiction", "hours": "Check website for current hours", "languages": [ "Danish" ], "english": "no", "cost": "free", "description": "Anonymous, free advice for people who drink too much, people close to someone who drinks, and those who grew up with it.", "website": "https://alkohologsamfund.dk/alkolinjen", "source_url": "https://alkohologsamfund.dk/alkolinjen", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Denmark?", "a": "In Denmark, call 112 and 114 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Denmark?", "a": "Yes. Livslinien (70 201 201), Psykiatrifonden Telefonrådgivning (39 25 25 25) and SIND Rådgivning (70 23 27 50). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Denmark?", "a": "Yes. These services say they offer English: Lev Uden Vold National Hotline (1888)." }, { "q": "Where can women experiencing violence get help in Denmark?", "a": "Contact Lev Uden Vold National Hotline (1888). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Denmark?", "a": "Yes. BørneTelefonen (Børns Vilkår) (116 111)." } ] }, { "country": "Estonia", "iso": "EE", "slug": "estonia", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police)" }, { "number": "1220", "label": "Family doctor advice line" } ], "lines": [ { "name": "Emotsionaalse toe telefon (Social Insurance Board)", "number": "116 123", "category": "emotional-support", "hours": "Every day 10:00-24:00", "languages": [ "Estonian", "Russian", "English" ], "english": "yes", "cost": "free", "description": "State-run emotional support line for anyone struggling with everyday worries, illness or a difficult life situation.", "website": "https://www.sotsiaalkindlustusamet.ee/", "source_url": "https://www.sotsiaalkindlustusamet.ee/abivajav-laps-ja-taiskasvanu/vaimne-tervis-kriisis/emotsionaalse-toe-telefon-116123", "verified": "2026-10-19" }, { "name": "Eluliin (Estonian)", "number": "655 8088", "category": "suicide-prevention", "hours": "Every evening 19:00-07:00", "languages": [ "Estonian" ], "english": "no", "cost": "unknown", "description": "Volunteer crisis and emotional support line for people who feel lonely, low or have thoughts of suicide.", "website": "https://www.eluliin.ee/", "source_url": "https://www.eluliin.ee/node/15", "verified": "2026-10-19" }, { "name": "Eluliin (Russian)", "number": "655 5688", "category": "suicide-prevention", "hours": "Every evening 19:00-07:00", "languages": [ "Russian" ], "english": "no", "cost": "unknown", "description": "Russian-language crisis and emotional support line run by Eluliin.", "website": "https://www.eluliin.ee/", "source_url": "https://www.eluliin.ee/", "verified": "2026-10-19" }, { "name": "Eluliin line for Ukrainians", "number": "+372 681 1700", "category": "migrants", "hours": "Every evening 19:00-23:00", "languages": [ "Ukrainian", "Russian" ], "english": "no", "cost": "unknown", "description": "Eluliin support line for Ukrainians living in Estonia.", "website": "https://www.eluliin.ee/", "source_url": "https://www.eluliin.ee/", "verified": "2026-10-19" }, { "name": "Ohvriabi kriisitelefon (Victim Support)", "number": "116 006", "intl": "+372 614 7393", "chat": "https://www.palunabi.ee/en", "category": "domestic-violence", "hours": "24/7", "languages": [ "Estonian", "Russian", "English" ], "english": "yes", "cost": "free", "description": "State victim support crisis line for people affected by violence, including domestic and sexual violence, or worried about someone.", "website": "https://www.palunabi.ee/en", "source_url": "https://www.sotsiaalkindlustusamet.ee/abivajav-laps-ja-taiskasvanu/abi-vagivalla-ohvrile/ohvriabi-kriisitelefon-116006", "verified": "2026-10-19" }, { "name": "Lasteabi", "number": "116 111", "chat": "https://www.lasteabi.ee/en", "category": "children", "hours": "24/7", "languages": [ "Estonian" ], "english": "no", "cost": "free", "description": "Child helpline for children in need and for adults worried about a child's safety or wellbeing.", "website": "https://www.lasteabi.ee/en", "source_url": "https://www.lasteabi.ee/et", "verified": "2026-10-19" }, { "name": "Tallinna Naiste Kriisikodu", "number": "+372 526 4697", "category": "women", "hours": "24/7", "languages": [ "Estonian" ], "english": "no", "cost": "unknown", "description": "Tallinn women's shelter offering round-the-clock admission and initial crisis counselling for women experiencing violence.", "website": "https://naisteabi.ee/", "source_url": "https://naisteabi.ee/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Estonia?", "a": "In Estonia, call 112 and 1220 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Estonia?", "a": "Yes. Emotsionaalse toe telefon (Social Insurance Board) (116 123), Eluliin (Estonian) (655 8088) and Eluliin (Russian) (655 5688). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Estonia?", "a": "Yes. These services say they offer English: Emotsionaalse toe telefon (Social Insurance Board) (116 123) and Ohvriabi kriisitelefon (Victim Support) (116 006)." }, { "q": "Where can women experiencing violence get help in Estonia?", "a": "Contact Ohvriabi kriisitelefon (Victim Support) (116 006) and Tallinna Naiste Kriisikodu (+372 526 4697). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Estonia?", "a": "Yes. Lasteabi (116 111)." } ] }, { "country": "Finland", "iso": "FI", "slug": "finland", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police)" }, { "number": "116117", "label": "Medical Helpline, 24/7" } ], "lines": [ { "name": "MIELI Kriisipuhelin", "number": "09 2525 0111", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Finnish" ], "english": "no", "cost": "standard rate", "description": "Crisis line run by MIELI Mental Health Finland offering one-off, anonymous conversations for people in crisis.", "website": "https://mieli.fi/", "source_url": "https://mieli.fi/tukea-ja-apua/kriisipuhelin/", "verified": "2026-10-19" }, { "name": "MIELI Kristelefonen (Swedish)", "number": "09 2525 0112", "category": "suicide-prevention", "hours": "Mon and Wed 16:00-20:00; Tue, Thu and Fri 09:00-13:00", "languages": [ "Swedish" ], "english": "no", "cost": "standard rate", "description": "Swedish-language crisis line run by MIELI Mental Health Finland.", "website": "https://mieli.fi/sv/", "source_url": "https://mieli.fi/sv/stod-och-hjalp/kristelefon/", "verified": "2026-10-19" }, { "name": "Nollalinja", "number": "116 016", "chat": "https://nollalinja.fi/en/", "category": "domestic-violence", "hours": "Phone 24/7; chat Mon-Wed 09:00-15:00, Thu-Fri 14:00-20:00", "languages": [ "Finnish", "Swedish", "English", "Arabic", "Dari", "Spanish", "Farsi", "Somali", "Sorani", "Thai", "Ukrainian", "Russian" ], "english": "yes", "cost": "free", "description": "National helpline for anyone who has experienced violence against women or domestic violence; nine languages are available through interpreters.", "website": "https://nollalinja.fi/en/", "source_url": "https://nollalinja.fi/en/", "verified": "2026-10-19" }, { "name": "Naisten Linja", "number": "0800 02400", "category": "women", "hours": "Mon-Fri 16:00-20:00", "languages": [ "Finnish" ], "english": "no", "cost": "free", "description": "Free, confidential helpline for women and girls who have experienced violence or the threat of it, and for their relatives.", "website": "https://naistenlinja.fi/", "source_url": "https://naistenlinja.fi/puhelinpalvelu/", "verified": "2026-10-19" }, { "name": "Tukinainen Crisis Helpline", "number": "0800 97899", "category": "domestic-violence", "hours": "Mon-Thu 12:00-15:00", "languages": [ "Finnish" ], "english": "no", "cost": "free", "description": "Crisis helpline of Tukinainen, the rape crisis centre, for people who have experienced sexual violence.", "website": "https://www.tukinainen.fi/en/", "source_url": "https://www.tukinainen.fi/en/", "verified": "2026-10-19" }, { "name": "Lasten ja nuorten puhelin (MLL)", "number": "116 111", "category": "children", "hours": "Mon-Fri 14:00-20:00, Sat-Sun 17:00-20:00; youth support line daily 20:00-24:00", "languages": [ "Finnish" ], "english": "no", "cost": "free", "description": "Free, anonymous line for children and young people under 25, run by the Mannerheim League for Child Welfare.", "website": "https://www.mll.fi/", "source_url": "https://www.mll.fi/vanhemmille/toiminta-lapsiperheille/lasten-ja-nuorten-puhelin/", "verified": "2026-10-19" }, { "name": "Syömishäiriöliitto tukipuhelin", "number": "02 251 9207", "category": "eating-disorders", "hours": "Mon 12:00-15:00, Tue 09:00-15:00 (for relatives), Fri 09:00-12:00", "languages": [ "Finnish" ], "english": "no", "cost": "free", "description": "Support line of the Finnish Eating Disorders Association for people concerned about their relationship with food, body or exercise, and their relatives.", "website": "https://syomishairioliitto.fi/", "source_url": "https://syomishairioliitto.fi/", "verified": "2026-10-19" }, { "name": "Päihdelinkki neuvonta", "number": null, "chat": "https://paihdelinkki.fi/", "category": "addiction", "hours": "Chat Mon-Tue 15:00-17:00, Wed-Thu 13:00-15:00; written questions 24/7", "languages": [ "Finnish" ], "english": "no", "cost": "unknown", "description": "Online chat and written advice service on alcohol and drug use.", "website": "https://paihdelinkki.fi/", "source_url": "https://paihdelinkki.fi/", "verified": "2026-10-19" }, { "name": "Peluuri", "number": "0800 100 101", "chat": "https://www.peluuri.fi/en", "category": "addiction", "hours": "Phone Mon-Fri 12:00-18:00; chat Mon, Wed and Fri 12:00-15:00", "languages": [ "Finnish", "English" ], "english": "limited", "cost": "free", "description": "Free, confidential helpline for people with gambling problems and their families, in English where possible.", "website": "https://www.peluuri.fi/en", "source_url": "https://www.peluuri.fi/en", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Finland?", "a": "In Finland, call 112 and 116117 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Finland?", "a": "Yes. MIELI Kriisipuhelin (09 2525 0111) and MIELI Kristelefonen (Swedish) (09 2525 0112). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Finland?", "a": "Yes. These services say they offer English: Nollalinja (116 016)." }, { "q": "Where can women experiencing violence get help in Finland?", "a": "Contact Nollalinja (116 016), Naisten Linja (0800 02400) and Tukinainen Crisis Helpline (0800 97899). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Finland?", "a": "Yes. Lasten ja nuorten puhelin (MLL) (116 111)." } ] }, { "country": "France", "iso": "FR", "slug": "france", "emergency": [ { "number": "15", "label": "Medical emergency (SAMU)" }, { "number": "17", "label": "Police" }, { "number": "18", "label": "Fire brigade" }, { "number": "112", "label": "European emergency number" }, { "number": "114", "label": "Emergency by text, for people who cannot speak or hear" } ], "lines": [ { "name": "3114 Numéro national de prévention du suicide", "number": "3114", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "French" ], "english": "no", "cost": "free", "description": "National suicide prevention line overseen by the Ministry of Health, for people in distress and those worried about someone.", "website": "https://3114.fr/", "source_url": "https://3114.fr/", "verified": "2026-10-19" }, { "name": "SOS Help", "number": "01 46 21 46 46", "intl": "+33 1 46 21 46 46", "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 15:00-23:00 (Paris time)", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "English-language emotional support line in France, answered by trained volunteers; calls are anonymous and confidential.", "website": "https://soshelpline.org/", "source_url": "https://soshelpline.org/", "verified": "2026-10-19" }, { "name": "SOS Amitié", "number": "09 72 39 40 50", "intl": null, "sms": null, "chat": "https://www.sosamitie.org/besoin-aide/chat", "category": "emotional-support", "hours": "24/7 (chat daily 13:00-03:00)", "languages": [ "French" ], "english": "no", "cost": "standard rate", "description": "Volunteer listening service by phone, chat and messaging for anyone in distress; avoid surcharged numbers starting 081, 082 or 089.", "website": "https://www.sosamitie.org/", "source_url": "https://www.sosamitie.org/", "verified": "2026-10-19" }, { "name": "Violences Femmes Info", "number": "3919", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "French" ], "english": "no", "cost": "free", "description": "National line that listens to, informs and directs women experiencing violence, and witnesses; anonymous and not shown on phone bills.", "website": "https://arretonslesviolences.gouv.fr/besoin-d-aide", "source_url": "https://www.service-public.fr/particuliers/vosdroits/F12544", "verified": "2026-10-19" }, { "name": "France Victimes", "number": "116 006", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "7 days a week", "languages": [ "French" ], "english": "no", "cost": "free", "description": "National victim support number for anyone affected by crime, including violence in the home.", "website": "https://www.france-victimes.fr/", "source_url": "https://www.france-victimes.fr/", "verified": "2026-10-19" }, { "name": "Allô 119 Enfance en danger", "number": "119", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "24/7", "languages": [ "French" ], "english": "no", "cost": "free", "description": "National line for children in danger or at risk, open at any hour.", "website": "https://www.allo119.gouv.fr/", "source_url": "https://www.allo119.gouv.fr/", "verified": "2026-10-19" }, { "name": "Fil Santé Jeunes", "number": "0800 235 236", "intl": null, "sms": null, "chat": "https://www.filsantejeunes.com/", "category": "youth", "hours": "Daily 09:00-23:00", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Anonymous, free service for 12 to 25-year-olds on health, relationships and wellbeing.", "website": "https://www.filsantejeunes.com/", "source_url": "https://www.filsantejeunes.com/", "verified": "2026-10-19" }, { "name": "SOS homophobie", "number": "01 48 06 42 41", "intl": null, "sms": null, "chat": "https://www.sos-homophobie.org/", "category": "lgbtq", "hours": "Mon-Thu 18:00-22:00, Fri 18:00-20:00, Sat 14:00-16:00, Sun 18:00-20:00 (except public holidays)", "languages": [ "French" ], "english": "no", "cost": "standard rate", "description": "Anonymous listening line for people facing LGBTphobia, with a chat on Tuesday and Thursday 20:00-22:00 and Sunday 18:00-20:00.", "website": "https://www.sos-homophobie.org/", "source_url": "https://www.sos-homophobie.org/", "verified": "2026-10-19" }, { "name": "Anorexie Boulimie Info Écoute", "number": "0810 037 037", "intl": null, "sms": null, "chat": null, "category": "eating-disorders", "hours": "Mon, Tue, Thu, Fri 16:00-18:00 (except public holidays)", "languages": [ "French" ], "english": "no", "cost": "unknown", "description": "Eating disorder advice line of the FFAB, staffed by psychologists, doctors and specialist associations; calls cost 0.06 euros per minute plus a local call.", "website": "https://www.ffab.fr/", "source_url": "https://www.ffab.fr/trouver-de-l-aide/permanence-telephonique", "verified": "2026-10-19" }, { "name": "Drogues Info Service", "number": "0800 23 13 13", "intl": null, "sms": null, "chat": "https://www.drogues-info-service.fr/", "category": "addiction", "hours": "7 days a week", "languages": [ "French" ], "english": "no", "cost": "unknown", "description": "National information and support line on drugs and drug use, by phone and chat.", "website": "https://www.drogues-info-service.fr/", "source_url": "https://www.drogues-info-service.fr/", "verified": "2026-10-19" }, { "name": "Alcool Info Service", "number": "0 980 980 930", "intl": null, "sms": null, "chat": "https://www.alcool-info-service.fr/", "category": "addiction", "hours": "Daily 08:00-23:00", "languages": [ "French" ], "english": "no", "cost": "standard rate", "description": "Anonymous national information and support line on alcohol, by phone and chat.", "website": "https://www.alcool-info-service.fr/", "source_url": "https://www.alcool-info-service.fr/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in France?", "a": "In France, call 15, 17 and 18 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in France?", "a": "Yes. 3114 Numéro national de prévention du suicide (3114), SOS Help (01 46 21 46 46) and SOS Amitié (09 72 39 40 50). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in France?", "a": "Yes. These services say they offer English: SOS Help (01 46 21 46 46)." }, { "q": "Where can women experiencing violence get help in France?", "a": "Contact Violences Femmes Info (3919) and France Victimes (116 006). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 15." }, { "q": "Is there a helpline for children and young people in France?", "a": "Yes. Allô 119 Enfance en danger (119) and Fil Santé Jeunes (0800 235 236)." } ] }, { "country": "Germany", "iso": "DE", "slug": "germany", "emergency": [ { "number": "112", "label": "Ambulance and fire brigade (European emergency number)" }, { "number": "110", "label": "Police" }, { "number": "116117", "label": "On-call doctor service (non-life-threatening)" } ], "lines": [ { "name": "TelefonSeelsorge", "number": "0800 1110111", "intl": null, "sms": null, "chat": "https://www.telefonseelsorge.de/chat/", "category": "emotional-support", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Anonymous listening service for any difficult situation, also reachable on 0800 1110222, by chat and by email.", "website": "https://www.telefonseelsorge.de/", "source_url": "https://www.telefonseelsorge.de/", "verified": "2026-10-19" }, { "name": "TelefonSeelsorge (116 123)", "number": "116 123", "intl": null, "sms": null, "chat": "https://www.telefonseelsorge.de/chat/", "category": "emotional-support", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "The European emotional support number, answered in Germany by TelefonSeelsorge.", "website": "https://www.telefonseelsorge.de/", "source_url": "https://www.telefonseelsorge.de/internationale-hilfe/", "verified": "2026-10-19" }, { "name": "Berliner Krisendienst", "number": "030 390 63 10", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7 (district offices daily 16:00-24:00)", "languages": [ "German" ], "english": "limited", "cost": "free", "description": "Berlin crisis service by phone and in person; this number covers Mitte and Friedrichshain-Kreuzberg, other districts use 030 390 63 20 to 030 390 63 90.", "website": "https://www.berliner-krisendienst.de/en/", "source_url": "https://www.berliner-krisendienst.de/en/", "verified": "2026-10-19" }, { "name": "Krisendienste Bayern", "number": "0800 655 3000", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "German" ], "english": "limited", "cost": "free", "description": "Psychiatric crisis line for callers within Bavaria, with phone interpreting available in over 120 languages.", "website": "https://krisendienste.bayern/", "source_url": "https://krisendienste.bayern/", "verified": "2026-10-19" }, { "name": "Hilfetelefon Gewalt gegen Frauen", "number": "116 016", "intl": null, "sms": null, "chat": "https://onlineberatung.hilfetelefon.de/", "category": "domestic-violence", "hours": "24/7", "languages": [ "German", "English", "French", "Spanish", "Italian", "Portuguese", "Turkish", "Kurdish (Kurmanji)", "Romanian", "Polish", "Russian", "Albanian", "Bulgarian", "Serbian", "Vietnamese", "Ukrainian", "Chinese", "Farsi/Dari", "Arabic" ], "english": "yes", "cost": "free", "description": "Federal helpline for women experiencing violence, and for people supporting them, with counselling in 18 languages via interpreters.", "website": "https://www.hilfetelefon.de/", "source_url": "https://www.hilfetelefon.de/das-hilfetelefon/beratung/beratung-in-18-sprachen/", "verified": "2026-10-19" }, { "name": "Hilfetelefon Schwangere in Not", "number": "0800 40 40 020", "intl": null, "sms": null, "chat": null, "category": "postnatal", "hours": "24/7", "languages": [ "German", "English", "Spanish", "French", "Albanian", "Arabic", "Bulgarian", "Persian", "Kurdish", "Polish", "Romanian", "Russian", "Serbian", "Turkish", "Ukrainian", "Chinese (Mandarin)", "Italian", "Portuguese", "Vietnamese" ], "english": "yes", "cost": "free", "description": "Anonymous counselling for pregnant women and those around them, before and after the birth, including on confidential birth.", "website": "https://www.hilfetelefon-schwangere.de/", "source_url": "https://www.hilfetelefon-schwangere.de/", "verified": "2026-10-19" }, { "name": "Nummer gegen Kummer: Kinder- und Jugendtelefon", "number": "116 111", "intl": null, "sms": null, "chat": "https://www.nummergegenkummer.de/", "category": "children", "hours": "Mon-Sat 14:00-20:00 (Saturdays answered by young people)", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Confidential helpline for children and young people, with online counselling and a chat Monday to Thursday 14:00-20:00.", "website": "https://www.nummergegenkummer.de/", "source_url": "https://www.nummergegenkummer.de/", "verified": "2026-10-19" }, { "name": "Nummer gegen Kummer: Elterntelefon", "number": "0800 111 0550", "intl": null, "sms": null, "chat": null, "category": "parents", "hours": "Mon, Wed, Fri 09:00-17:00; Tue, Thu 09:00-19:00", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Advice line for parents who are worried about their child or feel overwhelmed.", "website": "https://www.nummergegenkummer.de/", "source_url": "https://www.nummergegenkummer.de/", "verified": "2026-10-19" }, { "name": "krisenchat", "number": null, "intl": null, "sms": null, "chat": "https://krisenchat.de/", "category": "youth", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Text-based crisis counselling for anyone under 25.", "website": "https://krisenchat.de/", "source_url": "https://krisenchat.de/", "verified": "2026-10-19" }, { "name": "Hilfetelefon Gewalt an Männern", "number": "0800 1239900", "intl": null, "sms": null, "chat": "https://www.maennerhilfetelefon.de/", "category": "men", "hours": "Mon-Thu 08:00-20:00, Fri 08:00-15:00 (chat Mon-Thu 12:00-15:00 and 17:00-19:00)", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Helpline for men affected by violence, funded by several German federal states.", "website": "https://www.maennerhilfetelefon.de/", "source_url": "https://www.maennerhilfetelefon.de/", "verified": "2026-10-19" }, { "name": "Silbernetz", "number": "0800 4 70 80 90", "intl": null, "sms": null, "chat": null, "category": "older-people", "hours": "Daily 08:00-22:00", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Anonymous phone line for older people who are lonely and simply want to talk.", "website": "https://silbernetz.org/", "source_url": "https://silbernetz.org/", "verified": "2026-10-19" }, { "name": "BIÖG Beratungstelefon Essstörungen", "number": "0221 892031", "intl": null, "sms": null, "chat": null, "category": "eating-disorders", "hours": "Mon-Thu 10:00-22:00, Fri-Sun 10:00-18:00", "languages": [ "German" ], "english": "no", "cost": "standard rate", "description": "First advice and referrals for people with eating disorders and their families, from the Federal Institute for Public Health.", "website": "https://www.bioeg.de/", "source_url": "https://www.bundesgesundheitsministerium.de/service/begriffe-von-a-z/e/essstoerungen", "verified": "2026-10-19" }, { "name": "Sucht & Drogen Hotline", "number": "01806 313031", "intl": null, "sms": null, "chat": null, "category": "addiction", "hours": "Daily 08:00-24:00", "languages": [ "German" ], "english": "no", "cost": "unknown", "description": "Nationwide addiction and drugs advice line run by the drug helplines of Frankfurt and Munich; calls cost 0.20 euros each from landlines and mobiles.", "website": "https://www.bioeg.de/service/beratungsangebote/sucht-drogen-hotline/", "source_url": "https://www.bioeg.de/service/beratungsangebote/sucht-drogen-hotline/", "verified": "2026-10-19" }, { "name": "Patientenservice 116117", "number": "116117", "intl": null, "sms": null, "chat": null, "category": "health-advice", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Medical on-call service for when surgeries are closed; free with a German phone contract. Not for life-threatening emergencies.", "website": "https://www.116117.de/", "source_url": "https://www.116117.de/de/index.php", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Germany?", "a": "In Germany, call 112, 110 and 116117 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Germany?", "a": "Yes. TelefonSeelsorge (0800 1110111), TelefonSeelsorge (116 123) (116 123) and Berliner Krisendienst (030 390 63 10). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Germany?", "a": "Yes. These services say they offer English: Hilfetelefon Gewalt gegen Frauen (116 016) and Hilfetelefon Schwangere in Not (0800 40 40 020)." }, { "q": "Where can women experiencing violence get help in Germany?", "a": "Contact Hilfetelefon Gewalt gegen Frauen (116 016). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Germany?", "a": "Yes. Nummer gegen Kummer: Kinder- und Jugendtelefon (116 111) and krisenchat." } ] }, { "country": "Greece", "iso": "GR", "slug": "greece", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "166", "label": "Ambulance (EKAV)" }, { "number": "100", "label": "Police" }, { "number": "199", "label": "Fire service" } ], "lines": [ { "name": "10306 Psychosocial Support Line", "number": "10306", "intl": "+30 695 596 6715", "category": "emotional-support", "hours": "24/7 (WhatsApp line for Greeks abroad 9am to 9pm Greek time)", "languages": [ "Greek" ], "cost": "free", "description": "Free, anonymous line for people of any age with any mental health concern, such as anxiety, panic attacks, grief or family problems, with referral to mental health services.", "website": "https://10306.gr/", "source_url": "https://10306.gr/", "verified": "2026-10-19" }, { "name": "KLIMAKA Suicide Intervention Line", "number": "1018", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Greek" ], "cost": "standard rate", "description": "Anonymous, confidential suicide intervention line answered by mental health professionals, from mobiles and landlines across Greece.", "website": "https://www.klimaka.org.gr/", "source_url": "https://www.klimaka.org.gr/kentro-imeras-gia-tin-prolipsi-tis-autoktonias/", "verified": "2026-10-19" }, { "name": "SOS 15900 (violence against women)", "number": "15900", "category": "domestic-violence", "hours": "24/7", "languages": [ "Greek" ], "cost": "unknown", "description": "General Secretariat for Equality line for women experiencing any form of gender-based violence, staffed by psychologists and social scientists; email sos15900@isotita.gr.", "website": "https://isotita.gr/", "source_url": "https://isotita.gr/thlefoniki-grammi-sos/", "verified": "2026-10-19" }, { "name": "European Child Helpline 116111 (The Smile of the Child)", "number": "116 111", "category": "children", "hours": "24/7", "languages": [ "Greek" ], "cost": "free", "description": "Free psychological support from psychologists for children and adults, from landlines and mobiles, including pay-as-you-go phones without credit.", "website": "https://www.hamogelo.gr/", "source_url": "https://www.hamogelo.gr/gr/el/paidia-thimata-vias:116111/", "verified": "2026-10-19" }, { "name": "National Helpline for Children SOS 1056", "number": "1056", "chat": "https://www.hamogelo.gr/gr/el/chat-1056/", "category": "children", "hours": "24/7", "languages": [ "Greek", "Arabic (interpretation)" ], "cost": "free", "description": "National line run by The Smile of the Child for reports of children at risk and support for children and adults, staffed by social workers and psychologists.", "website": "https://www.hamogelo.gr/", "source_url": "https://www.hamogelo.gr/gr/el/paidia-thimata-vias:sos-1056/", "verified": "2026-10-19" }, { "name": "11528 \"Dipla sou\" LGBTQI+ support line", "number": "11528", "category": "lgbtq", "hours": "Monday to Friday 10am to 6pm", "languages": [ "Greek" ], "cost": "standard rate", "description": "Psychological support line for lesbian, gay, bisexual, trans, queer and intersex people, their families and teachers, across Greece.", "website": "https://11528.gr/", "source_url": "https://11528.gr/", "verified": "2026-10-19" }, { "name": "OKANA SOS Line", "number": "1031", "category": "addiction", "hours": "See website", "languages": [ "Greek" ], "cost": "unknown", "description": "Help, support and advice for problems related to substance use.", "website": "https://www.okana.gr/", "source_url": "https://www.okana.gr/el", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Greece?", "a": "In Greece, call 112, 166 and 100 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Greece?", "a": "Yes. 10306 Psychosocial Support Line (10306) and KLIMAKA Suicide Intervention Line (1018). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Greece?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Greece?", "a": "Contact SOS 15900 (violence against women) (15900). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Greece?", "a": "Yes. European Child Helpline 116111 (The Smile of the Child) (116 111) and National Helpline for Children SOS 1056 (1056)." } ] }, { "country": "Hungary", "iso": "HU", "slug": "hungary", "emergency": [ { "number": "112", "label": "Single emergency number (police, ambulance, fire)" } ], "lines": [ { "name": "Lelki Elsősegély Telefonszolgálat (LESZ)", "number": "116 123", "category": "emotional-support", "hours": "24/7", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "National emotional support line run by the Hungarian federation of crisis helplines, free from all domestic networks.", "website": "https://www.sos116-123.hu/", "source_url": "https://www.sos116-123.hu/", "verified": "2026-10-19" }, { "name": "LESZ line reachable from abroad", "number": "06 80 810 600", "category": "emotional-support", "hours": "Wednesday 07:00 to Sunday 19:00", "languages": [ "Hungarian" ], "english": "no", "cost": "unknown", "description": "Additional LESZ number that can also be called from outside Hungary.", "website": "https://www.sos116-123.hu/", "source_url": "https://www.sos116-123.hu/", "verified": "2026-10-19" }, { "name": "Kék Vonal (Blue Line)", "number": "116 111", "chat": "https://kek-vonal.hu/fiataloknak/chat", "category": "youth", "hours": "24/7 by phone; chat 13:00 to 21:00", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "Anonymous helpline for children and young people, with chat and email support for under-24s.", "website": "https://kek-vonal.hu/", "source_url": "https://kek-vonal.hu/", "verified": "2026-10-19" }, { "name": "Kék Vonal line for parents and professionals", "number": "116 000", "category": "parents", "hours": "24/7", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "Anonymous line for parents and other adults who are worried about a child.", "website": "https://kek-vonal.hu/", "source_url": "https://kek-vonal.hu/", "verified": "2026-10-19" }, { "name": "Országos Kríziskezelő és Információs Telefonszolgálat (OKIT)", "number": "06 80 20 55 20", "intl": "+36 80 20 55 20", "category": "domestic-violence", "hours": "24/7", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "National crisis and information line for people affected by domestic violence and other crises.", "website": "https://okit.hu/", "source_url": "https://okit.hu/", "verified": "2026-10-19" }, { "name": "NANE Segélyvonal", "number": "06 80 505 101", "chat": "https://nane.hu/erintetteknek/chat-segely", "category": "women", "hours": "Mon, Thu, Fri 18:00 to 22:00; Tue 10:00 to 22:00; Wed 12:00 to 16:00; chat Wed 16:00 to 18:00", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "Anonymous helpline of a women's rights association for women and children experiencing violence.", "website": "https://nane.hu/", "source_url": "https://nane.hu/", "verified": "2026-10-19" }, { "name": "Háttér Információs és Lelkisegély Szolgálat", "number": "137 37", "intl": "+36 1 329 3380", "chat": "https://lelkisegely.hatter.hu/", "category": "lgbtq", "hours": "Daily 18:00 to 23:00; chat Mon, Wed, Fri 18:00 to 23:00", "languages": [ "Hungarian" ], "english": "no", "cost": "free", "description": "Anonymous information and emotional support line on LGBTQI topics; 137 37 is free, +36 1 329 3380 is charged at standard rate.", "website": "https://hatter.hu/", "source_url": "https://hatter.hu/tevekenysegunk/lelki-egeszseg-program/informacios-es-lelkisegely-szolgalat", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Hungary?", "a": "In Hungary, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Hungary?", "a": "Yes. Lelki Elsősegély Telefonszolgálat (LESZ) (116 123) and LESZ line reachable from abroad (06 80 810 600). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Hungary?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Hungary?", "a": "Contact Országos Kríziskezelő és Információs Telefonszolgálat (OKIT) (06 80 20 55 20) and NANE Segélyvonal (06 80 505 101). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Hungary?", "a": "Yes. Kék Vonal (Blue Line) (116 111)." } ] }, { "country": "Iceland", "iso": "IS", "slug": "iceland", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police); web chat at 112.is" }, { "number": "1700", "label": "Primary care duty line, 24/7" } ], "lines": [ { "name": "Hjálparsími Rauða krossins 1717", "number": "1717", "chat": "https://www.1717.is/", "category": "emotional-support", "hours": "24/7", "languages": [ "Icelandic" ], "english": "no", "cost": "free", "description": "Red Cross listening line and chat offering anonymous psychosocial support and information on services in Iceland.", "website": "https://www.raudikrossinn.is/english/", "source_url": "https://www.raudikrossinn.is/verkefni/innanlandsverkefni/heilbrigdi-og-velferd/hjalparsiminn-1717-og-netspjallid/", "verified": "2026-10-19" }, { "name": "Kvennaathvarf (Women's Shelter) hotline", "number": "561 1205", "category": "domestic-violence", "hours": "24/7", "languages": [ "Icelandic" ], "english": "no", "cost": "unknown", "description": "24-hour hotline of the Women's Shelter for women experiencing violence in a relationship, their relatives and professionals.", "website": "https://www.kvennaathvarf.is/en/", "source_url": "https://www.kvennaathvarf.is/en/", "verified": "2026-10-19" }, { "name": "Bjarkarhlíð", "number": "553 3000", "intl": "+354 553 3000", "category": "domestic-violence", "hours": "Check website for current hours", "languages": [ "Icelandic" ], "english": "no", "cost": "unknown", "description": "Centre in Reykjavík for people who have experienced violence, offering advice and support groups, including a group for Polish women.", "website": "https://www.bjarkarhlid.is/", "source_url": "https://www.bjarkarhlid.is/", "verified": "2026-10-19" }, { "name": "Stígamót", "number": "562 6868", "category": "women", "hours": "Weekdays 09:00-16:00", "languages": [ "Icelandic" ], "english": "no", "cost": "unknown", "description": "Counselling centre for survivors of sexual violence; call to book a counselling appointment.", "website": "https://stigamot.is/en/", "source_url": "https://stigamot.is/", "verified": "2026-10-19" }, { "name": "Samtökin '78 ráðgjöf", "number": "552 7878", "intl": "+354 552 7878", "category": "lgbtq", "hours": "By appointment", "languages": [ "Icelandic" ], "english": "no", "cost": "free", "description": "Free, confidential counselling for LGBTQ+ people, their families and professionals, booked through the National Queer Association.", "website": "https://samtokin78.is/", "source_url": "https://samtokin78.is/", "verified": "2026-10-19" }, { "name": "SÁÁ", "number": "530 7600", "category": "addiction", "hours": "Check website for current hours", "languages": [ "Icelandic" ], "english": "no", "cost": "unknown", "description": "National addiction treatment organisation; call to book an appointment.", "website": "https://www.saa.is/", "source_url": "https://www.saa.is/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Iceland?", "a": "In Iceland, call 112 and 1700 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Iceland?", "a": "Yes. Hjálparsími Rauða krossins 1717 (1717). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Iceland?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Iceland?", "a": "Contact Kvennaathvarf (Women's Shelter) hotline (561 1205), Bjarkarhlíð (553 3000) and Stígamót (562 6868). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." } ] }, { "country": "India", "iso": "IN", "slug": "india", "emergency": [ { "number": "112", "label": "Emergency Response Support System: police, fire and rescue, health" } ], "lines": [ { "name": "Tele-MANAS (National Tele Mental Health Programme)", "number": "14416", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [], "cost": "free", "description": "Government mental health helpline that routes callers to a trained counsellor in their state; also reachable on the toll-free number 1-800-891-4416.", "website": "https://telemanas.mohfw.gov.in/", "source_url": "https://telemanas.mohfw.gov.in/", "verified": "2026-10-19" }, { "name": "Vandrevala Foundation Mental Health Helpline", "number": "9999 666 555", "intl": "+91 9999 666 555", "sms": null, "chat": "https://www.vandrevalafoundation.com/free-counseling", "category": "suicide-prevention", "hours": "24/7", "languages": [], "cost": "free", "description": "Free crisis and mental health counselling by phone or WhatsApp on the same number, available from anywhere in India.", "website": "https://www.vandrevalafoundation.com/", "source_url": "https://www.vandrevalafoundation.com/free-counseling", "verified": "2026-10-19" }, { "name": "AASRA", "number": "022 2754 6669", "intl": "+91 22 2754 6669", "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "English", "Hindi" ], "english": "yes", "cost": "free", "description": "Mumbai-based confidential suicide prevention helpline answered by trained volunteers.", "website": "http://www.aasra.info/", "source_url": "http://www.aasra.info/helpline.html", "verified": "2026-10-19" }, { "name": "iCALL (Tata Institute of Social Sciences)", "number": "9152987821", "intl": "+91 9152987821", "sms": null, "chat": null, "category": "emotional-support", "hours": "Monday to Saturday, 8am to 9pm", "languages": [ "Hindi", "English", "Marathi", "Gujarati", "Punjabi", "Bengali", "Tamil", "Telugu", "Malayalam", "Konkani" ], "english": "yes", "cost": "standard rate", "description": "Free counselling by trained mental health professionals by phone and email (icall@tiss.ac.in); callers pay their usual call charges.", "website": "https://icallhelpline.org/", "source_url": "https://icallhelpline.org/faqs/", "verified": "2026-10-19" }, { "name": "Sneha", "number": "044 2464 0050", "intl": "+91 44 2464 0050", "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [], "cost": "unknown", "description": "Chennai-based suicide prevention helpline; a second line, 044 2464 0060, is also listed, and walk-in visits are possible from 10am to 8pm daily.", "website": "https://snehaindia.org/", "source_url": "https://snehaindia.org/", "verified": "2026-10-19" }, { "name": "Women Helpline (Mission Shakti)", "number": "181", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [], "cost": "free", "description": "National helpline for women affected by violence or in distress, linking callers to police, One Stop Centres, hospitals and legal services.", "website": "https://wcd.gov.in/", "source_url": "https://wcd.gov.in/", "verified": "2026-10-19" }, { "name": "National Commission for Women 24x7 Helpline", "number": "14490", "intl": null, "sms": null, "chat": null, "category": "women", "hours": "24/7", "languages": [], "cost": "unknown", "description": "Helpline of the National Commission for Women for women facing violence or distress, offering referral to police, health and legal services.", "website": "https://ncw.gov.in/", "source_url": "https://ncw.gov.in/other-useful-helplines", "verified": "2026-10-19" }, { "name": "Child Helpline", "number": "1098", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "24/7", "languages": [], "cost": "free", "description": "Free national emergency phone service for children in need of aid and assistance.", "website": "https://wcd.gov.in/", "source_url": "https://ncw.gov.in/other-useful-helplines", "verified": "2026-10-19" }, { "name": "National De-addiction Helpline", "number": "14446", "intl": null, "sms": null, "chat": null, "category": "addiction", "hours": "Not stated", "languages": [], "cost": "unknown", "description": "Government helpline of the Ministry of Social Justice and Empowerment for people affected by drug or alcohol use and their families.", "website": "https://socialjustice.gov.in/", "source_url": "https://socialjustice.gov.in/", "verified": "2026-10-19" }, { "name": "Elderline (National Helpline for Senior Citizens)", "number": "14567", "intl": null, "sms": null, "chat": null, "category": "older-people", "hours": "Not stated", "languages": [], "cost": "unknown", "description": "Government helpline of the Ministry of Social Justice and Empowerment offering information and support to older people.", "website": "https://socialjustice.gov.in/", "source_url": "https://socialjustice.gov.in/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in India?", "a": "In India, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in India?", "a": "Yes. Tele-MANAS (National Tele Mental Health Programme) (14416), Vandrevala Foundation Mental Health Helpline (9999 666 555) and AASRA (022 2754 6669). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in India?", "a": "Yes. These services say they offer English: AASRA (022 2754 6669) and iCALL (Tata Institute of Social Sciences) (9152987821)." }, { "q": "Where can women experiencing violence get help in India?", "a": "Contact Women Helpline (Mission Shakti) (181) and National Commission for Women 24x7 Helpline (14490). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in India?", "a": "Yes. Child Helpline (1098)." } ] }, { "country": "Ireland", "iso": "IE", "slug": "ireland", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "999", "label": "Gardaí, ambulance, fire" } ], "lines": [ { "name": "Samaritans Ireland", "number": "116 123", "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential, non-judgemental listening support at any time; email jo@samaritans.ie.", "website": "https://www.samaritans.org/ireland/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "Pieta 24-Hour Crisis Helpline", "number": "1800 247 247", "sms": "51444", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Crisis helpline staffed by therapists for people who self-harm, are thinking about suicide or are bereaved by suicide; text HELP to 51444 (standard message rates apply).", "website": "https://www.pieta.ie/", "source_url": "https://www.pieta.ie/", "verified": "2026-10-19" }, { "name": "Text About It (50808)", "number": null, "sms": "50808", "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free text service for anyone going through a mental health or emotional crisis: text HELLO to 50808.", "website": "https://textaboutit.ie/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "HSE Mental Health Information Line", "number": "1800 111 888", "category": "health-advice", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "HSE freephone line with information on mental health services and supports; not a counselling service.", "website": "https://www2.hse.ie/mental-health/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "Aware Support Line", "number": "1800 80 48 48", "category": "emotional-support", "hours": "Monday to Sunday 10am to 10pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Support for people experiencing depression, anxiety, bipolar disorder or other mood-related difficulties, and for their families; email supportmail@aware.ie.", "website": "https://www.aware.ie/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "Women's Aid National Freephone Helpline", "number": "1800 341 900", "chat": "https://www.womensaid.ie/", "category": "domestic-violence", "hours": "24/7 (instant message support mornings and evenings, 7 days a week)", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "National helpline for women experiencing domestic violence and coercive control.", "website": "https://www.womensaid.ie/", "source_url": "https://www.womensaid.ie/", "verified": "2026-10-19" }, { "name": "Rape Crisis Ireland 24 Hour Helpline", "number": "1800 778 888", "category": "women", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free, confidential support for anyone affected by rape or sexual violence.", "website": "https://www.rapecrisisireland.ie/", "source_url": "https://www.rapecrisisireland.ie/", "verified": "2026-10-19" }, { "name": "Men's Aid Ireland", "number": "01 554 3811", "category": "men", "hours": "Monday to Friday 9am to 5pm", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Confidential helpline for men and their families experiencing domestic violence and coercive control; email hello@mensaid.ie.", "website": "https://www.mensaid.ie/", "source_url": "https://www.mensaid.ie/", "verified": "2026-10-19" }, { "name": "National LGBT Helpline (LGBT Ireland)", "number": "1800 929 539", "chat": "https://lgbt.ie/", "category": "lgbtq", "hours": "Monday to Thursday 6:30pm to 10pm; Friday 4pm to 10pm; Saturday and Sunday 4pm to 6pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Phone and online support for LGBTI+ people; a transgender family support line runs on 01 907 3707.", "website": "https://lgbt.ie/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "Childline (ISPCC)", "number": "1800 66 66 66", "chat": "https://www.childline.ie/", "category": "children", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free phone and online chat support for children and young people.", "website": "https://www.childline.ie/", "source_url": "https://www.childline.ie/", "verified": "2026-10-19" }, { "name": "Parentline", "number": "01 873 3500", "category": "parents", "hours": "Monday to Thursday 10am to 9pm; Friday 10am to 7pm", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Confidential support and guidance for parents on any parenting issue.", "website": "https://parentline.ie/", "source_url": "https://parentline.ie/", "verified": "2026-10-19" }, { "name": "Bodywhys Helpline", "number": "01 210 7906", "category": "eating-disorders", "hours": "Mon, Wed and Sun 7:30pm to 9:30pm; Tue, Fri and Sat 10:30am to 12:30pm", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Eating disorder support for adults, young people and families; email alex@bodywhys.ie.", "website": "https://www.bodywhys.ie/", "source_url": "https://www2.hse.ie/mental-health/services-support/supports-services/", "verified": "2026-10-19" }, { "name": "HSE Drugs and Alcohol Helpline", "number": "1800 459 459", "category": "addiction", "hours": "Monday to Friday 9:30am to 5:30pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential support, information and referral on anything related to drugs and alcohol; email helpline@hse.ie.", "website": "https://www2.hse.ie/services/habit-addiction/drugs-and-alcohol-helpline/", "source_url": "https://www2.hse.ie/services/habit-addiction/drugs-and-alcohol-helpline/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Ireland?", "a": "In Ireland, call 112 and 999 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Ireland?", "a": "Yes. Samaritans Ireland (116 123), Pieta 24-Hour Crisis Helpline (1800 247 247) and Text About It (50808). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Ireland?", "a": "Yes. These services say they offer English: Samaritans Ireland (116 123), Pieta 24-Hour Crisis Helpline (1800 247 247), Text About It (50808) and HSE Mental Health Information Line (1800 111 888)." }, { "q": "Where can women experiencing violence get help in Ireland?", "a": "Contact Women's Aid National Freephone Helpline (1800 341 900) and Rape Crisis Ireland 24 Hour Helpline (1800 778 888). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Ireland?", "a": "Yes. Childline (ISPCC) (1800 66 66 66)." } ] }, { "country": "Italy", "iso": "IT", "slug": "italy", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "118", "label": "Medical emergency (ambulance)" } ], "lines": [ { "name": "Telefono Amico Italia", "number": "02 2327 2327", "sms": "324 011 7252", "category": "emotional-support", "hours": "24/7 by phone; WhatsApp daily 6pm to 9pm", "languages": [ "Italian" ], "cost": "standard rate", "description": "Volunteer listening service for anyone in emotional crisis, by phone, WhatsApp or email, anonymous and confidential.", "website": "https://www.telefonoamico.it/", "source_url": "https://www.telefonoamico.it/", "verified": "2026-10-19" }, { "name": "Samaritans Onlus", "number": "06 77208977", "category": "suicide-prevention", "hours": "Daily 1pm to 10pm", "languages": [ "Italian" ], "cost": "standard rate", "description": "Confidential emotional support for people in crisis, loneliness or depression, especially those thinking about suicide; calls cost your normal tariff.", "website": "https://www.samaritansonlus.org/", "source_url": "https://www.samaritansonlus.org/", "verified": "2026-10-19" }, { "name": "1522 Help Line Violenza e Stalking", "number": "1522", "chat": "https://www.1522.eu/", "category": "domestic-violence", "hours": "24/7", "languages": [ "Italian" ], "cost": "free", "description": "Public helpline of the Department for Equal Opportunities for women experiencing violence and stalking, staffed by specialist operators; free from mobiles too.", "website": "https://www.1522.eu/", "source_url": "https://www.1522.eu/?lang=en", "verified": "2026-10-19" }, { "name": "Gay Help Line", "number": "800 713 713", "chat": "https://gayhelpline.it/", "category": "lgbtq", "hours": "See website", "languages": [ "Italian" ], "cost": "free", "description": "National freephone and chat helpline for LGBT+ people facing discrimination, violence or family difficulties.", "website": "https://gayhelpline.it/", "source_url": "https://gayhelpline.it/", "verified": "2026-10-19" }, { "name": "Telefono Verde Droga (ISS)", "number": "800 186070", "category": "addiction", "hours": "Monday to Friday 10am to 7:30pm", "languages": [ "Italian" ], "cost": "free", "description": "Istituto Superiore di Sanità line on illegal drugs, offering listening, information and referral; also reached via the national addictions number 800 94 07 89.", "website": "https://www.iss.it/numeri-verdi", "source_url": "https://www.iss.it/numeri-verdi", "verified": "2026-10-19" }, { "name": "Telefono Verde Alcol (ISS)", "number": "800 632000", "category": "addiction", "hours": "Monday to Friday 10am to 4pm", "languages": [ "Italian" ], "cost": "free", "description": "Istituto Superiore di Sanità line offering support and information on alcohol-related risks and referral to local services.", "website": "https://www.iss.it/numeri-verdi", "source_url": "https://www.iss.it/numeri-verdi", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Italy?", "a": "In Italy, call 112 and 118 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Italy?", "a": "Yes. Telefono Amico Italia (02 2327 2327) and Samaritans Onlus (06 77208977). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Italy?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Italy?", "a": "Contact 1522 Help Line Violenza e Stalking (1522). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." } ] }, { "country": "Latvia", "iso": "LV", "slug": "latvia", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police)" }, { "number": "113", "label": "Ambulance" } ], "lines": [ { "name": "Skalbes crisis line", "number": "116 123", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Latvian" ], "english": "no", "cost": "unknown", "description": "State-funded crisis helpline run by the Skalbes Crisis and Counselling Centre, offering first psychological help to people in crisis.", "website": "https://www.skalbes.lv/en/", "source_url": "https://www.skalbes.lv/en/", "verified": "2026-10-19" }, { "name": "Atbalsta tālrunis noziegumos cietušajiem (Victim Support)", "number": "116 006", "intl": "+371 66116116", "chat": "https://cietusajiem.lv/", "category": "domestic-violence", "hours": "Every day 12:00-22:00", "languages": [ "Latvian" ], "english": "no", "cost": "free", "description": "Free psychological and information support line for victims of crime, including violence, run by Skalbes.", "website": "https://cietusajiem.lv/", "source_url": "https://cietusajiem.lv/", "verified": "2026-10-19" }, { "name": "Bērnu un pusaudžu uzticības tālrunis", "number": "116 111", "chat": "https://uzticibastalrunis.lv/", "category": "children", "hours": "24/7", "languages": [ "Latvian" ], "english": "no", "cost": "free", "description": "Free state helpline for children and teenagers, run by the state Children's Protection Centre (Bērnu aizsardzības centrs).", "website": "https://uzticibastalrunis.lv/", "source_url": "https://www.bac.gov.lv/lv/informacija-par-uzticibas-talruni", "verified": "2026-10-19" }, { "name": "Centrs MARTA", "number": "+371 67 378 539", "category": "women", "hours": "Check website for current hours", "languages": [ "Latvian" ], "english": "no", "cost": "free", "description": "Free psychological, legal and social support for people experiencing violence in the family or in a relationship, or human trafficking.", "website": "https://www.marta.lv/", "source_url": "https://www.marta.lv/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Latvia?", "a": "In Latvia, call 112 and 113 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Latvia?", "a": "Yes. Skalbes crisis line (116 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Latvia?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Latvia?", "a": "Contact Atbalsta tālrunis noziegumos cietušajiem (Victim Support) (116 006) and Centrs MARTA (+371 67 378 539). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Latvia?", "a": "Yes. Bērnu un pusaudžu uzticības tālrunis (116 111)." } ] }, { "country": "Liechtenstein", "iso": "LI", "slug": "liechtenstein", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "117", "label": "Police" }, { "number": "144", "label": "Ambulance" }, { "number": "118", "label": "Fire brigade" } ], "lines": [ { "name": "Die Dargebotene Hand", "number": "143", "intl": null, "sms": null, "chat": "https://www.143.ch/chat-deutschschweiz/", "category": "emotional-support", "hours": "24/7 (chat daily 10:00-22:00)", "languages": [ "German", "French", "Italian", "English" ], "english": "yes", "cost": "free", "description": "Anonymous listening service for anyone in a difficult situation; the number is valid in Switzerland and Liechtenstein.", "website": "https://www.143.ch/", "source_url": "https://www.143.ch/hilfesuchende/hilfesuchende-kontakt/", "verified": "2026-10-19" }, { "name": "Die Dargebotene Hand: English line", "number": "0800 143 000", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 18:00-23:00", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Anonymous emotional support in English, valid from Swiss and Liechtenstein networks.", "website": "https://www.143.ch/en/", "source_url": "https://www.143.ch/hilfesuchende/hilfesuchende-kontakt/", "verified": "2026-10-19" }, { "name": "Frauenhaus Liechtenstein", "number": "380 02 03", "intl": "+423 380 02 03", "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "German" ], "english": "limited", "cost": "free", "description": "Women's shelter offering protection and free counselling to women and their children affected by violence, with interpreters when needed.", "website": "https://www.frauenhaus.li/", "source_url": "https://www.frauenhaus.li/", "verified": "2026-10-19" }, { "name": "Opferhilfestelle Liechtenstein", "number": "236 76 96", "intl": "+423 236 76 96", "sms": null, "chat": null, "category": "domestic-violence", "hours": "Mon-Thu 08:00-12:00, appointments by arrangement", "languages": [ "German" ], "english": "no", "cost": "unknown", "description": "State victim support office in Vaduz for people affected by crime, including violence at home.", "website": "https://opferhilfe.li/", "source_url": "https://opferhilfe.li/", "verified": "2026-10-19" }, { "name": "Pro Juventute 147", "number": "147", "intl": null, "sms": null, "chat": "https://www.147.ch/de/", "category": "youth", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "free", "description": "Confidential counselling for children and young people by phone, WhatsApp, chat or email; 147.li leads to this service.", "website": "https://www.147.li/", "source_url": "https://www.147.li/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Liechtenstein?", "a": "In Liechtenstein, call 112, 117 and 144 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Liechtenstein?", "a": "Yes. Die Dargebotene Hand (143) and Die Dargebotene Hand: English line (0800 143 000). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Liechtenstein?", "a": "Yes. These services say they offer English: Die Dargebotene Hand (143) and Die Dargebotene Hand: English line (0800 143 000)." }, { "q": "Where can women experiencing violence get help in Liechtenstein?", "a": "Contact Frauenhaus Liechtenstein (380 02 03) and Opferhilfestelle Liechtenstein (236 76 96). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Liechtenstein?", "a": "Yes. Pro Juventute 147 (147)." } ] }, { "country": "Lithuania", "iso": "LT", "slug": "lithuania", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police)" } ], "lines": [ { "name": "Vilties linija", "number": "116 123", "chat": "https://www.viltieslinija.lt/", "category": "emotional-support", "hours": "24/7", "languages": [ "Lithuanian" ], "english": "no", "cost": "free", "description": "Free, anonymous emotional support for adults by phone, letter and live chat.", "website": "https://www.viltieslinija.lt/", "source_url": "https://www.viltieslinija.lt/", "verified": "2026-10-19" }, { "name": "Jaunimo linija", "number": "0 800 28888", "chat": "https://jaunimolinija.lt/", "category": "youth", "hours": "24/7", "languages": [ "Lithuanian" ], "english": "no", "cost": "free", "description": "Volunteer emotional support line and online chat for young people aged 16 to 35, including those with thoughts of suicide.", "website": "https://jaunimolinija.lt/", "source_url": "https://jaunimolinija.lt/", "verified": "2026-10-19" }, { "name": "Pagalbos moterims linija (Women's Helpline)", "number": "0 800 66366", "chat": "https://pagalbosmoterimslinija.lt/", "category": "women", "hours": "24/7", "languages": [ "Lithuanian" ], "english": "no", "cost": "free", "description": "Free, confidential emotional support for women by phone, email and chat, staffed mainly by trained female volunteers.", "website": "https://pagalbosmoterimslinija.lt/en/", "source_url": "https://pagalbosmoterimslinija.lt/en/", "verified": "2026-10-19" }, { "name": "Vaikų linija", "number": "116 111", "chat": "https://www.vaikulinija.lt/", "category": "children", "hours": "Check website for current hours", "languages": [ "Lithuanian" ], "english": "no", "cost": "free", "description": "Free, anonymous emotional support for children and teenagers by phone and online.", "website": "https://www.vaikulinija.lt/", "source_url": "https://www.vaikulinija.lt/apie-mus/", "verified": "2026-10-19" }, { "name": "Sidabrinė linija", "number": "0 800 800 20", "category": "older-people", "hours": "Check website for current hours", "languages": [ "Lithuanian" ], "english": "no", "cost": "free", "description": "Free friendship calls and emotional and information support by phone for older people.", "website": "https://www.sidabrinelinija.lt/", "source_url": "https://www.sidabrinelinija.lt/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Lithuania?", "a": "In Lithuania, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Lithuania?", "a": "Yes. Vilties linija (116 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Lithuania?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Lithuania?", "a": "Contact Pagalbos moterims linija (Women's Helpline) (0 800 66366). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Lithuania?", "a": "Yes. Jaunimo linija (0 800 28888) and Vaikų linija (116 111)." } ] }, { "country": "Luxembourg", "iso": "LU", "slug": "luxembourg", "emergency": [ { "number": "112", "label": "Ambulance and fire brigade (European emergency number)" }, { "number": "113", "label": "Police" } ], "lines": [ { "name": "SOS Détresse", "number": "45 45 45", "intl": "+352 45 45 45", "sms": null, "chat": "https://454545.lu/notre-offre/chat/", "category": "emotional-support", "hours": "Daily 11:00-23:00, Fri and Sat until 03:00; English Wed, Sat and Sun 11:00-23:00 (chat Mon and Thu 17:00-21:00)", "languages": [ "French", "English" ], "english": "yes", "cost": "unknown", "description": "Free, anonymous and confidential support for anyone going through a difficult time, by phone, chat or email.", "website": "https://454545.lu/", "source_url": "https://454545.lu/notre-offre/telephone/", "verified": "2026-10-19" }, { "name": "Helpline violence domestique", "number": "2060 1060", "intl": "+352 2060 1060", "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Not stated" ], "english": "no", "cost": "unknown", "description": "National listening and guidance line for anyone affected by domestic violence, linked to the national centre for victims of violence.", "website": "https://violence.lu/", "source_url": "https://violence.lu/en/home/", "verified": "2026-10-19" }, { "name": "Kanner-Jugendtelefon", "number": "116 111", "intl": null, "sms": null, "chat": "https://www.kjt.lu/fr/conseils-par-chat/", "category": "youth", "hours": "Mon, Wed, Fri 17:00-22:00; Tue, Thu 14:00-22:00; Sat 14:00-20:00 (English on Thursdays)", "languages": [ "French", "English" ], "english": "limited", "cost": "free", "description": "Anonymous, confidential helpline for children and young people, also by email and chat.", "website": "https://www.kjt.lu/fr/", "source_url": "https://www.kjt.lu/fr/1-1-6-1-1-1/", "verified": "2026-10-19" }, { "name": "Elterentelefon (Écoute Parents)", "number": "8002 4444", "intl": null, "sms": null, "chat": null, "category": "parents", "hours": "Mon 09:00-12:00 and 18:00-20:00 (English); Tue, Thu, Fri 09:00-12:00; Wed 11:00-14:00 and 17:00-20:00", "languages": [ "French", "English" ], "english": "limited", "cost": "free", "description": "Free, anonymous advice line for parents, run by Kanner-Jugendtelefon.", "website": "https://www.kjt.lu/fr/elterentelefon-ecoute-parents/", "source_url": "https://www.kjt.lu/fr/elterentelefon-ecoute-parents/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Luxembourg?", "a": "In Luxembourg, call 112 and 113 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Luxembourg?", "a": "Yes. SOS Détresse (45 45 45). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Luxembourg?", "a": "Yes. These services say they offer English: SOS Détresse (45 45 45)." }, { "q": "Where can women experiencing violence get help in Luxembourg?", "a": "Contact Helpline violence domestique (2060 1060). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Luxembourg?", "a": "Yes. Kanner-Jugendtelefon (116 111)." } ] }, { "country": "Malta", "iso": "MT", "slug": "malta", "emergency": [ { "number": "112", "label": "European emergency number (police, ambulance, fire)" } ], "lines": [ { "name": "Mental Health Services Helpline", "number": "1579", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "unknown", "description": "Government mental health helpline that you can call at any time for urgent mental health support.", "website": "https://mentalhealthservices.gov.mt/", "source_url": "https://mentalhealthservices.gov.mt/", "verified": "2026-10-19" }, { "name": "Supportline 179", "number": "179", "chat": "https://fsws.gov.mt/appogg/support-line/", "category": "emotional-support", "hours": "24/7 (chat daily 7:30am to 1pm and 7:30pm to midnight)", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "National helpline run by FSWS offering support, information and referral for people in difficulty or crisis, including domestic violence, child abuse and addiction.", "website": "https://fsws.gov.mt/appogg/support-line/", "source_url": "https://fsws.gov.mt/appogg/support-line/", "verified": "2026-10-19" }, { "name": "EU Emotional Support Helpline", "number": "116 123", "category": "emotional-support", "hours": "24/7", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "Calls to 116 123 in Malta are answered by the Supportline 179 team.", "website": "https://fsws.gov.mt/appogg/support-line/", "source_url": "https://fsws.gov.mt/appogg/support-line/", "verified": "2026-10-19" }, { "name": "Domestic violence support via Supportline 179", "number": "179", "category": "domestic-violence", "hours": "24/7", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "Supportline 179 takes calls about domestic violence at any time and can refer callers to the FSWS Domestic Violence Services, which are open to everyone regardless of nationality.", "website": "https://fsws.gov.mt/appogg/domestic-violence-service/", "source_url": "https://fsws.gov.mt/appogg/support-line/", "verified": "2026-10-19" }, { "name": "EU Child Helpline", "number": "116 111", "category": "children", "hours": "24/7", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "Calls to 116 111 in Malta are answered by the Supportline 179 team.", "website": "https://fsws.gov.mt/appogg/support-line/", "source_url": "https://fsws.gov.mt/appogg/support-line/", "verified": "2026-10-19" }, { "name": "Richmond Foundation Helpline", "number": "1770", "chat": "https://www.richmond.org.mt/our-services/get-help-now/", "category": "emotional-support", "hours": "Monday to Friday 8am to 8pm; Saturday until 4pm", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "Free helpline and online chat (OLLI.Chat) offering emotional support and practical guidance to anyone with mental health difficulties.", "website": "https://www.richmond.org.mt/", "source_url": "https://www.richmond.org.mt/our-services/get-help-now/", "verified": "2026-10-19" }, { "name": "Kellimni.com", "number": null, "chat": "https://kellimni.com/", "category": "youth", "hours": "See website", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "free", "description": "Online chat support, mainly for young people, about personal, relationship and emotional difficulties; not a crisis service.", "website": "https://kellimni.com/", "source_url": "https://kellimni.com/", "verified": "2026-10-19" }, { "name": "Victim Support Malta", "number": "2122 8333", "intl": "+356 2122 8333", "category": "women", "hours": "See website", "languages": [ "Maltese", "English" ], "english": "yes", "cost": "standard rate", "description": "Support for victims of crime, including sexual violence; email info@victimsupport.org.mt.", "website": "https://victimsupport.org.mt/", "source_url": "https://victimsupport.org.mt/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Malta?", "a": "In Malta, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Malta?", "a": "Yes. Mental Health Services Helpline (1579), Supportline 179 (179) and EU Emotional Support Helpline (116 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Malta?", "a": "Yes. These services say they offer English: Mental Health Services Helpline (1579), Supportline 179 (179), EU Emotional Support Helpline (116 123) and Domestic violence support via Supportline 179 (179)." }, { "q": "Where can women experiencing violence get help in Malta?", "a": "Contact Domestic violence support via Supportline 179 (179) and Victim Support Malta (2122 8333). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Malta?", "a": "Yes. EU Child Helpline (116 111) and Kellimni.com." } ] }, { "country": "Moldova", "iso": "MD", "slug": "moldova", "emergency": [ { "number": "112", "label": "Single emergency number (ambulance, police, fire)" } ], "lines": [ { "name": "Trust Line for Women and Girls (Telefonul de Încredere pentru Femei și Fete)", "number": "0 8008 8008", "intl": "+373 22 240 624", "sms": null, "chat": null, "category": "women", "hours": "Daily (exact hours not stated on the official site)", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "National line run by the International Center La Strada offering psychological, information and legal counselling and referral for women and girls affected by violence.", "website": "https://lastrada.md/", "source_url": "https://social.gov.md/wp-content/uploads/2024/04/Serviciile-de-asistenta-destinate-victimelor-violentei-sexuale.pdf", "verified": "2026-10-19" }, { "name": "Women's Law Centre Green Line for Victims of Violence (Centrul de Drept al Femeilor)", "number": "0 8008 0000", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "Mon-Fri 08:30-17:30", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free specialised and legal counselling for victims of violence, run by the Women's Law Centre in Chișinău.", "website": "https://cdf.md/", "source_url": "https://cdf.md/", "verified": "2026-10-19" }, { "name": "Telefonul Copilului", "number": "116 111", "intl": null, "sms": null, "chat": "https://telefonulcopilului.md/", "category": "children", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free national helpline protecting children from abuse and rights violations, also open to young people and parents, with phone, chat and email.", "website": "https://telefonulcopilului.md/", "source_url": "https://telefonulcopilului.md/", "verified": "2026-10-19" }, { "name": "Linia Verde pentru Prevenirea Suicidului (Pentru Viață, AO Altruism)", "number": null, "intl": null, "sms": null, "chat": "https://pentruviata.md/", "category": "suicide-prevention", "hours": "Messages accepted at any hour", "languages": [ "Romanian", "English", "Russian" ], "english": "yes", "cost": "unknown", "description": "Online emotional support by website message or email (ajutor@pentruviata.md) with volunteer counsellors, focused on suicidal thoughts and crisis.", "website": "https://pentruviata.md/", "source_url": "https://pentruviata.md/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Moldova?", "a": "In Moldova, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Moldova?", "a": "Yes. Linia Verde pentru Prevenirea Suicidului (Pentru Viață, AO Altruism). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Moldova?", "a": "Yes. These services say they offer English: Linia Verde pentru Prevenirea Suicidului (Pentru Viață, AO Altruism)." }, { "q": "Where can women experiencing violence get help in Moldova?", "a": "Contact Trust Line for Women and Girls (Telefonul de Încredere pentru Femei și Fete) (0 8008 8008) and Women's Law Centre Green Line for Victims of Violence (Centrul de Drept al Femeilor) (0 8008 0000). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Moldova?", "a": "Yes. Telefonul Copilului (116 111)." } ] }, { "country": "Monaco", "iso": "MC", "slug": "monaco", "emergency": [ { "number": "17", "label": "Police" }, { "number": "18", "label": "Fire and rescue (Sapeurs-Pompiers)" }, { "number": "112", "label": "European emergency number" }, { "number": "116 117", "label": "Doctor on call (19:00-07:00)" } ], "lines": [ { "name": "3919 Victimes ou témoins de violences", "number": "3919", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "Daily 07:00-22:00", "languages": [ "French" ], "english": "no", "cost": "free", "description": "Anonymous line in Monaco for victims and witnesses of all forms of violence, using the same number as the French national line.", "website": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/agir-contre-les-violences-domestiques", "source_url": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/agir-contre-les-violences-domestiques", "verified": "2026-10-19" }, { "name": "Direction de l'Action et de l'Aide Sociales (DASO)", "number": "98 98 41 00", "intl": "+377 98 98 41 00", "sms": null, "chat": null, "category": "domestic-violence", "hours": "Mon-Fri 09:30-17:00", "languages": [ "French", "English" ], "english": "yes", "cost": "standard rate", "description": "Government social services department supporting victims of violence and children who witness it; its social workers can see people in English.", "website": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/aides-aux-victimes-de-violences", "source_url": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/aides-aux-victimes-de-violences", "verified": "2026-10-19" }, { "name": "Section des Mineurs et de Protection Sociale", "number": "93 15 31 58", "intl": "+377 93 15 31 58", "sms": null, "chat": null, "category": "children", "hours": "Not stated", "languages": [ "French" ], "english": "no", "cost": "unknown", "description": "Police unit of the Direction de la Sûreté Publique dealing with the protection of minors.", "website": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/aides-aux-victimes-de-violences", "source_url": "https://monservicepublic.gouv.mc/thematiques/social-sante-et-famille/action-sociale/victimes-de-violences/aides-aux-victimes-de-violences", "verified": "2026-10-19" }, { "name": "SOS Help (France)", "number": "+33 1 46 21 46 46", "intl": "+33 1 46 21 46 46", "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 15:00-23:00 (Paris time)", "languages": [ "English" ], "english": "yes", "cost": "unknown", "description": "English-language emotional support line based in France, answered by trained volunteers; calls from Monaco may be charged as international.", "website": "https://soshelpline.org/", "source_url": "https://soshelpline.org/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Monaco?", "a": "In Monaco, call 17, 18 and 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Monaco?", "a": "Yes. SOS Help (France) (+33 1 46 21 46 46). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Monaco?", "a": "Yes. These services say they offer English: Direction de l'Action et de l'Aide Sociales (DASO) (98 98 41 00) and SOS Help (France) (+33 1 46 21 46 46)." }, { "q": "Where can women experiencing violence get help in Monaco?", "a": "Contact 3919 Victimes ou témoins de violences (3919) and Direction de l'Action et de l'Aide Sociales (DASO) (98 98 41 00). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 17." }, { "q": "Is there a helpline for children and young people in Monaco?", "a": "Yes. Section des Mineurs et de Protection Sociale (93 15 31 58)." } ] }, { "country": "Montenegro", "iso": "ME", "slug": "montenegro", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "124", "label": "Ambulance" }, { "number": "122", "label": "Police" }, { "number": "123", "label": "Fire and rescue service" } ], "lines": [ { "name": "SOS servis za psihološku pomoć i podršku (Klinički centar Crne Gore)", "number": "1555", "category": "emotional-support", "hours": "Daily 09:00 to 18:00", "languages": [ "Montenegrin" ], "english": "no", "cost": "free", "description": "Free psychological help and support line run by the Clinical Centre of Montenegro and staffed by psychologists and psychotherapists.", "website": "https://www.kccg.me/", "source_url": "https://www.kccg.me/vijesti/obavjestenje-za-javnost-3/", "verified": "2026-10-19" }, { "name": "Nacionalna SOS linija za žrtve nasilja u porodici (SOS telefon Nikšić)", "number": "080 111 111", "category": "domestic-violence", "hours": "See website", "languages": [ "Montenegrin" ], "english": "no", "cost": "unknown", "description": "National SOS line for victims of domestic violence, coordinated by SOS telefon za žene i djecu žrtve nasilja in Nikšić, offering help, advice and support.", "website": "https://sosnk.org/", "source_url": "https://sosnk.org/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Montenegro?", "a": "In Montenegro, call 112, 124 and 122 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Montenegro?", "a": "Yes. SOS servis za psihološku pomoć i podršku (Klinički centar Crne Gore) (1555). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Montenegro?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Montenegro?", "a": "Contact Nacionalna SOS linija za žrtve nasilja u porodici (SOS telefon Nikšić) (080 111 111). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." } ] }, { "country": "Nepal", "iso": "NP", "slug": "nepal", "emergency": [ { "number": "100", "label": "Police" } ], "lines": [ { "name": "TPO Nepal Psychosocial Support Helpline", "number": "1660 010 2005", "category": "emotional-support", "hours": "Not stated on the official page", "languages": [], "cost": "free", "description": "Toll-free line for psychosocial support and counselling, free of charge from the Nepal Telecom network.", "website": "https://www.tponepal.org/", "source_url": "https://www.tponepal.org/contact-us/", "verified": "2026-10-19" }, { "name": "National Women Commission Hotline", "number": "1145", "category": "domestic-violence", "hours": "24/7", "languages": [], "cost": "free", "description": "Toll-free hotline of the National Women Commission for women facing violence or discrimination.", "website": "https://nwc.gov.np/", "source_url": "https://nwc.gov.np/", "verified": "2026-10-19" }, { "name": "Child Helpline 1098", "number": "1098", "category": "children", "hours": "Not stated on the official page", "languages": [], "cost": "unknown", "description": "National helpline for children at risk, overseen by the National Child Rights Council.", "website": "https://ncrc.gov.np/", "source_url": "https://ncrc.gov.np/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Nepal?", "a": "In Nepal, call 100 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Nepal?", "a": "Yes. TPO Nepal Psychosocial Support Helpline (1660 010 2005). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Nepal?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Nepal?", "a": "Contact National Women Commission Hotline (1145). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 100." }, { "q": "Is there a helpline for children and young people in Nepal?", "a": "Yes. Child Helpline 1098 (1098)." } ] }, { "in_country": "in the Netherlands", "country": "Netherlands", "iso": "NL", "slug": "netherlands", "emergency": [ { "number": "112", "label": "Emergency number (police, ambulance, fire)" }, { "number": "0900-8844", "label": "Police, non-urgent" } ], "lines": [ { "name": "113 Zelfmoordpreventie", "number": "113", "intl": null, "sms": null, "chat": "https://www.113.nl/", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "National suicide prevention line by phone and anonymous chat, for people with suicidal thoughts and those worried about someone; an English information page exists.", "website": "https://www.113.nl/english", "source_url": "https://www.113.nl/english", "verified": "2026-10-19" }, { "name": "De Luisterlijn", "number": "088 0767 000", "intl": null, "sms": null, "chat": "https://www.deluisterlijn.nl/", "category": "emotional-support", "hours": "24/7 (chat daily, daytime and evening)", "languages": [ "Dutch" ], "english": "no", "cost": "unknown", "description": "Confidential listening line for anyone who needs to talk, by phone, chat or email.", "website": "https://www.deluisterlijn.nl/", "source_url": "https://www.deluisterlijn.nl/", "verified": "2026-10-19" }, { "name": "Veilig Thuis", "number": "0800-2000", "intl": null, "sms": null, "chat": "https://veiligthuis.nl/", "category": "domestic-violence", "hours": "24/7 (chat 24/7)", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "National advice and reporting point for domestic violence and child abuse, for victims, witnesses and worried relatives; anonymous if you wish.", "website": "https://veiligthuis.nl/", "source_url": "https://veiligthuis.nl/", "verified": "2026-10-19" }, { "name": "Centrum Seksueel Geweld", "number": "0800-0188", "intl": null, "sms": null, "chat": "https://centrumseksueelgeweld.nl/", "category": "women", "hours": "24/7 (chat weekdays from 16:00, weekends and holidays 20:00-03:00)", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Free, anonymous help after sexual violence, recent or in the past, including online; the 0800 number does not work from abroad.", "website": "https://centrumseksueelgeweld.nl/", "source_url": "https://centrumseksueelgeweld.nl/", "verified": "2026-10-19" }, { "name": "De Kindertelefoon", "number": "0800-0432", "intl": null, "sms": null, "chat": "https://www.kindertelefoon.nl/", "category": "children", "hours": "Daily 11:00-21:00", "languages": [ "Dutch" ], "english": "no", "cost": "free", "description": "Free, anonymous phone and chat line for children and young people who want to talk about anything.", "website": "https://www.kindertelefoon.nl/", "source_url": "https://www.kindertelefoon.nl/", "verified": "2026-10-19" }, { "name": "Jellinek advieslijn", "number": "088 505 1220", "intl": null, "sms": null, "chat": null, "category": "addiction", "hours": "Working days 13:00-17:00 (chat same hours)", "languages": [ "Dutch", "English" ], "english": "yes", "cost": "unknown", "description": "Advice line of Jellinek, the addiction care service, for questions about addiction.", "website": "https://www.jellinek.nl/", "source_url": "https://www.jellinek.nl/en/contact/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in the Netherlands?", "a": "In the Netherlands, call 112 and 0900-8844 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in the Netherlands?", "a": "Yes. 113 Zelfmoordpreventie (113) and De Luisterlijn (088 0767 000). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in the Netherlands?", "a": "Yes. These services say they offer English: Jellinek advieslijn (088 505 1220)." }, { "q": "Where can women experiencing violence get help in the Netherlands?", "a": "Contact Veilig Thuis (0800-2000) and Centrum Seksueel Geweld (0800-0188). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in the Netherlands?", "a": "Yes. De Kindertelefoon (0800-0432)." } ] }, { "country": "New Zealand", "iso": "NZ", "slug": "new-zealand", "emergency": [ { "number": "111", "label": "Police, fire and ambulance" } ], "lines": [ { "name": "1737 Need to talk?", "number": "1737", "sms": "1737", "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "National call and text service for brief emotional support from trained counsellors and peer support workers.", "website": "https://1737.org.nz/", "source_url": "https://1737.org.nz/", "verified": "2026-10-19" }, { "name": "Suicide Crisis Helpline", "number": "0508 828 865", "category": "suicide-prevention", "hours": "7am to midnight, 7 days a week", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free nationwide line for people thinking about suicide or worried about someone, run by Lifeline Aotearoa.", "website": "https://www.lifeline.org.nz/", "source_url": "https://www.lifeline.org.nz/about-us/news/lifeline-aotearoa-reduces-operating-hours-due-to-funding-constraints", "verified": "2026-10-19" }, { "name": "Lifeline Aotearoa", "number": "0800 543 354", "sms": "4357", "category": "emotional-support", "hours": "7am to midnight, 7 days a week", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Community helpline and text service for anyone who is struggling or needs someone to talk to.", "website": "https://www.lifeline.org.nz/", "source_url": "https://www.lifeline.org.nz/about-us/news/lifeline-aotearoa-reduces-operating-hours-due-to-funding-constraints", "verified": "2026-10-19" }, { "name": "Women's Refuge Crisisline", "number": "0800 733 843", "category": "domestic-violence", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Crisis line, information and safe housing for women and children experiencing family violence.", "website": "https://www.womensrefuge.org.nz/", "source_url": "https://www.womensrefuge.org.nz/", "verified": "2026-10-19" }, { "name": "Shine Domestic Abuse Helpline", "number": "0508 744 633", "chat": "https://www.2shine.org.nz/", "category": "domestic-violence", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential family violence support by phone or live webchat.", "website": "https://www.2shine.org.nz/", "source_url": "https://www.2shine.org.nz/", "verified": "2026-10-19" }, { "name": "Youthline", "number": "0800 376 633", "sms": "234", "category": "youth", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free call and text helpline for young people aged 12 to 24.", "website": "https://www.youthline.co.nz/", "source_url": "https://www.youthline.co.nz/", "verified": "2026-10-19" }, { "name": "Alcohol Drug Helpline", "number": "0800 787 797", "category": "addiction", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential counselling and information for anyone concerned about their own or someone else's alcohol or drug use.", "website": "https://alcoholdrughelp.org.nz/", "source_url": "https://alcoholdrughelp.org.nz/", "verified": "2026-10-19" }, { "name": "EDANZ carer support", "number": "0800 233 269", "category": "eating-disorders", "hours": "Not stated on the official page", "languages": [ "English" ], "english": "yes", "cost": "unknown", "description": "Support line for families and carers of people with an eating disorder (not for people seeking help for themselves).", "website": "https://www.ed.org.nz/", "source_url": "https://www.ed.org.nz/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in New Zealand?", "a": "In New Zealand, call 111 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in New Zealand?", "a": "Yes. 1737 Need to talk? (1737), Suicide Crisis Helpline (0508 828 865) and Lifeline Aotearoa (0800 543 354). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in New Zealand?", "a": "Yes. These services say they offer English: 1737 Need to talk? (1737), Suicide Crisis Helpline (0508 828 865), Lifeline Aotearoa (0800 543 354) and Women's Refuge Crisisline (0800 733 843)." }, { "q": "Where can women experiencing violence get help in New Zealand?", "a": "Contact Women's Refuge Crisisline (0800 733 843) and Shine Domestic Abuse Helpline (0508 744 633). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 111." }, { "q": "Is there a helpline for children and young people in New Zealand?", "a": "Yes. Youthline (0800 376 633)." } ] }, { "country": "North Macedonia", "iso": "MK", "slug": "north-macedonia", "emergency": [ { "number": "112", "label": "Single emergency number" }, { "number": "192", "label": "Police" } ], "lines": [ { "name": "Национална СОС линија за жртви на семејно насилство (Кризен Центар „Надеж“)", "number": "15 315", "category": "domestic-violence", "hours": "24/7", "languages": [ "Macedonian" ], "english": "no", "cost": "unknown", "description": "National SOS line for victims of domestic violence run by Crisis Centre Nadež, offering confidential and anonymous support.", "website": "https://krizencentar.org.mk/", "source_url": "https://krizencentar.org.mk/", "verified": "2026-10-19" }, { "name": "Ало Бушавко (Alo Bushavko)", "number": "070 390 632", "intl": "+389 70 390 632", "chat": "https://alobushavko.mk/", "category": "children", "hours": "See website", "languages": [ "Macedonian" ], "english": "no", "cost": "unknown", "description": "Free psychosocial and legal counselling for children, teenagers and parents, run by the First Children's Embassy Megjashi and also reachable on 02 2465 316.", "website": "https://alobushavko.mk/", "source_url": "https://alobushavko.mk/", "verified": "2026-10-19" }, { "name": "Национална ЛГБТИ+ линија (Skopje Queer Center)", "number": "075 24 11 24", "intl": "+389 75 24 11 24", "category": "lgbtq", "hours": "Tuesday and Thursday 12:00 to 16:00", "languages": [ "Macedonian" ], "english": "no", "cost": "unknown", "description": "National LGBTI+ line run by Skopje Queer Center and the first point of contact for psychosocial or legal support.", "website": "https://skc.mk/", "source_url": "https://skc.mk/kontakt/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in North Macedonia?", "a": "In North Macedonia, call 112 and 192 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Can I get help in English in North Macedonia?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in North Macedonia?", "a": "Contact Национална СОС линија за жртви на семејно насилство (Кризен Центар „Надеж“) (15 315). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in North Macedonia?", "a": "Yes. Ало Бушавко (Alo Bushavko) (070 390 632)." } ] }, { "country": "Norway", "iso": "NO", "slug": "norway", "emergency": [ { "number": "113", "label": "Medical emergency" }, { "number": "112", "label": "Police" }, { "number": "116 117", "label": "Out-of-hours doctor (legevakt), 24/7" } ], "lines": [ { "name": "Mental Helse Hjelpetelefonen", "number": "116 123", "intl": "+47 911 16 123", "chat": "https://mentalhelse.no/hjelpechat/", "category": "emotional-support", "hours": "24/7", "languages": [ "Norwegian" ], "english": "no", "cost": "free", "description": "Free, anonymous listening line for anyone who needs someone to talk to, open every day of the year.", "website": "https://mentalhelse.no/", "source_url": "https://mentalhelse.no/fa-hjelp/hjelpetelefonen/", "verified": "2026-10-19" }, { "name": "Kirkens SOS", "number": "22 40 00 40", "chat": "https://www.kirkens-sos.no/", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Norwegian" ], "english": "no", "cost": "unknown", "description": "Norway's largest around-the-clock crisis service by phone and online, staffed by volunteers.", "website": "https://www.kirkens-sos.no/", "source_url": "https://www.kirkens-sos.no/", "verified": "2026-10-19" }, { "name": "VO-linjen (National Domestic Violence Helpline)", "number": "116 006", "chat": "https://dinutvei.no/en/", "category": "domestic-violence", "hours": "24/7", "languages": [ "Norwegian", "English" ], "english": "yes", "cost": "free", "description": "National helpline for anyone affected by domestic violence or abuse, including relatives and professionals.", "website": "https://dinutvei.no/en/", "source_url": "https://dinutvei.no/en/english/the-vo-helpline-116-006/", "verified": "2026-10-19" }, { "name": "Helpline for victims of sexual abuse", "number": "800 57 000", "category": "domestic-violence", "hours": "24/7", "languages": [ "Norwegian", "English" ], "english": "yes", "cost": "free", "description": "National helpline for children and adults who have experienced sexual abuse, run by SMISO Vestfold.", "website": "https://dinutvei.no/en/", "source_url": "https://dinutvei.no/en/english/the-helpline-for-victims-of-sexual-abuse-800-57-000/", "verified": "2026-10-19" }, { "name": "Alarmtelefonen for barn og unge", "number": "116 111", "sms": "116 111", "chat": "https://www.116111.no/", "category": "children", "hours": "Phone 24/7; chat and SMS daily 16:15-22:45 (Saturday until 23:45)", "languages": [ "Norwegian", "Most languages via interpreter" ], "english": "no", "cost": "free", "description": "Child welfare service's 24-hour line for children and young people facing neglect, violence or abuse.", "website": "https://www.116111.no/", "source_url": "https://www.116111.no/", "verified": "2026-10-19" }, { "name": "Mannstelefonen (Reform)", "number": "22 34 09 60", "category": "men", "hours": "Evenings; check website for current hours", "languages": [ "Norwegian", "English" ], "english": "yes", "cost": "unknown", "description": "Volunteer helpline for men, including men subjected to violence or abuse and men struggling with their own aggression.", "website": "https://dinutvei.no/en/", "source_url": "https://dinutvei.no/en/english/male-victim-of-violence-and-abuse-mens-helpline/", "verified": "2026-10-19" }, { "name": "ROS (Rådgivning om spiseforstyrrelser)", "number": null, "chat": "https://nettros.no/chat/", "category": "eating-disorders", "hours": "Chat Mon-Fri 10:00-16:00 and Mon-Thu 17:00-21:00 (closed 11:30-12:00)", "languages": [ "Norwegian" ], "english": "no", "cost": "free", "description": "Free chat counselling for people with eating disorders, those worried about them and professionals.", "website": "https://nettros.no/", "source_url": "https://nettros.no/om-ros/radgivningstilbud/", "verified": "2026-10-19" }, { "name": "Hjelpelinjen for spilleavhengige", "number": "800 800 40", "category": "addiction", "hours": "Phone weekdays 09:00-18:00; chat weekdays 11:00-15:00", "languages": [ "Norwegian" ], "english": "no", "cost": "unknown", "description": "Helpline for people with gambling problems and their families.", "website": "https://hjelpelinjen.no/", "source_url": "https://hjelpelinjen.no/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Norway?", "a": "In Norway, call 113, 112 and 116 117 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Norway?", "a": "Yes. Mental Helse Hjelpetelefonen (116 123) and Kirkens SOS (22 40 00 40). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Norway?", "a": "Yes. These services say they offer English: VO-linjen (National Domestic Violence Helpline) (116 006), Helpline for victims of sexual abuse (800 57 000) and Mannstelefonen (Reform) (22 34 09 60)." }, { "q": "Where can women experiencing violence get help in Norway?", "a": "Contact VO-linjen (National Domestic Violence Helpline) (116 006) and Helpline for victims of sexual abuse (800 57 000). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 113." }, { "q": "Is there a helpline for children and young people in Norway?", "a": "Yes. Alarmtelefonen for barn og unge (116 111)." } ] }, { "country": "Pakistan", "iso": "PK", "slug": "pakistan", "emergency": [ { "number": "15", "label": "Police" }, { "number": "1122", "label": "Rescue 1122 (ambulance, fire and rescue)" } ], "lines": [ { "name": "Taskeen Mental Health Helpline", "number": "0316 8275336", "intl": "+92 316 8275336", "category": "emotional-support", "hours": "Monday to Saturday, 11am to 11pm", "languages": [], "cost": "free", "description": "Free telephone mental health support from trained mental health professionals.", "website": "https://taskeen.org/", "source_url": "https://taskeen.org/seek-help/", "verified": "2026-10-19" }, { "name": "Rozan Counseling Helpline", "number": "0800 22444", "category": "women", "hours": "Monday to Friday, 9:30am to 5pm", "languages": [], "cost": "free", "description": "Confidential counselling for women, young people and children on emotional health, violence against women and child sexual abuse; also on 0304 111 1741 at normal mobile rates.", "website": "https://rozan.org/", "source_url": "https://rozan.org/rozan-counseling-helpline/", "verified": "2026-10-19" }, { "name": "Punjab Women's Helpline 1043", "number": "1043", "category": "domestic-violence", "hours": "24/7", "languages": [], "cost": "free", "description": "Toll-free helpline in Punjab, staffed by women call agents and legal advisers, for domestic violence, harassment and other complaints.", "website": "https://wdd.punjab.gov.pk/helpline", "source_url": "https://wdd.punjab.gov.pk/helpline", "verified": "2026-10-19" }, { "name": "Ministry of Human Rights Helpline 1099", "number": "1099", "category": "domestic-violence", "hours": "Weekdays, 8:30am to 9pm", "languages": [], "cost": "free", "description": "Federal toll-free helpline giving legal advice on human rights violations, including violence against women and children.", "website": "https://mohr.gov.pk/", "source_url": "https://mohr.gov.pk/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Pakistan?", "a": "In Pakistan, call 15 and 1122 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Pakistan?", "a": "Yes. Taskeen Mental Health Helpline (0316 8275336). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Pakistan?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Pakistan?", "a": "Contact Rozan Counseling Helpline (0800 22444), Punjab Women's Helpline 1043 (1043) and Ministry of Human Rights Helpline 1099 (1099). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 15." } ] }, { "country": "Poland", "iso": "PL", "slug": "poland", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "999", "label": "Ambulance" }, { "number": "997", "label": "Police" } ], "lines": [ { "name": "Telefon Kryzysowy 116 123 (Instytut Psychologii Zdrowia)", "number": "116 123", "category": "emotional-support", "hours": "24/7", "languages": [ "Polish" ], "english": "no", "cost": "free", "description": "Telephone support for adults in emotional crisis, run by the Health Psychology Institute on the state-funded 116sos.pl platform.", "website": "https://116sos.pl", "source_url": "https://116sos.pl", "verified": "2026-10-19" }, { "name": "Centrum Wsparcia dla Osób Dorosłych w Kryzysie Psychicznym", "number": "800 70 2222", "chat": "https://centrumwsparcia.pl", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Polish" ], "english": "no", "cost": "free", "description": "Phone, chat and email support for adults in mental crisis, funded by the Ministry of Health, with scheduled sessions with psychiatrists and lawyers.", "website": "https://centrumwsparcia.pl", "source_url": "https://centrumwsparcia.pl", "verified": "2026-10-19" }, { "name": "116 111 Telefon Zaufania dla Dzieci i Młodzieży", "number": "116 111", "chat": "https://116111.pl/czatuj", "category": "children", "hours": "24/7", "languages": [ "Polish" ], "english": "no", "cost": "free", "description": "Confidential helpline for children and young people, run by Fundacja Dajemy Dzieciom Siłę; it does not counsel adults.", "website": "https://116111.pl", "source_url": "https://116111.pl/zadzwon/", "verified": "2026-10-19" }, { "name": "Niebieska Linia (Blue Line)", "number": "800 120 002", "category": "domestic-violence", "hours": "24/7; English on Mondays 18:00 to 22:00", "languages": [ "Polish", "English" ], "english": "limited", "cost": "free", "description": "National emergency service for people experiencing domestic violence, offering psychological support, legal information and referrals.", "website": "https://www.niebieskalinia.info", "source_url": "https://niebieskalinia.info/kontakt/pomoc-w-jezyku-angielskim/", "verified": "2026-10-19" }, { "name": "Centrum Praw Kobiet intervention line", "number": "800 107 777", "category": "women", "hours": "24/7 (choose option 9 after connecting)", "languages": [ "Polish" ], "english": "no", "cost": "free", "description": "Intervention line of the Women's Rights Centre for women experiencing physical, psychological, sexual or economic violence.", "website": "https://cpk.org.pl", "source_url": "https://cpk.org.pl/pomoc/", "verified": "2026-10-19" }, { "name": "Lambda Warszawa Telefon Zaufania", "number": "22 628 52 22", "intl": "+48 22 628 52 22", "category": "lgbtq", "hours": "Monday to Friday 18:00 to 21:00", "languages": [ "Polish" ], "english": "no", "cost": "unknown", "description": "Helpline run by Lambda Warszawa, an LGBTQ+ support association, offering confidential conversations and information.", "website": "https://lambdawarszawa.org", "source_url": "https://lambdawarszawa.org", "verified": "2026-10-19" }, { "name": "Ogólnopolski Telefon Zaufania Uzależnienia", "number": "800 199 990", "category": "addiction", "hours": "Daily 16:00 to 21:00", "languages": [ "Polish" ], "english": "no", "cost": "free", "description": "National addiction helpline listed by the National Centre for Counteracting Addictions (KCPU), a state body.", "website": "https://www.kcpu.gov.pl", "source_url": "https://www.kcpu.gov.pl", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Poland?", "a": "In Poland, call 112, 999 and 997 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Poland?", "a": "Yes. Telefon Kryzysowy 116 123 (Instytut Psychologii Zdrowia) (116 123) and Centrum Wsparcia dla Osób Dorosłych w Kryzysie Psychicznym (800 70 2222). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Poland?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Poland?", "a": "Contact Niebieska Linia (Blue Line) (800 120 002) and Centrum Praw Kobiet intervention line (800 107 777). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Poland?", "a": "Yes. 116 111 Telefon Zaufania dla Dzieci i Młodzieży (116 111)." } ] }, { "country": "Portugal", "iso": "PT", "slug": "portugal", "emergency": [ { "number": "112", "label": "European emergency number" } ], "lines": [ { "name": "Linha Nacional de Prevenção do Suicídio", "number": "1411", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Portuguese" ], "cost": "free", "description": "National Health Service line staffed by clinical psychologists and mental health nurses for people with suicidal thoughts or self-harm; high-risk calls are passed to INEM.", "website": "https://www.sns24.gov.pt/pt/servico/linha-nacional-de-prevencao-do-suicidio", "source_url": "https://www.sns24.gov.pt/pt/servico/linha-nacional-de-prevencao-do-suicidio", "verified": "2026-10-19" }, { "name": "SNS 24 Psychological Counselling (option 4)", "number": "808 24 24 24", "category": "health-advice", "hours": "24/7", "languages": [ "Portuguese", "English" ], "english": "yes", "cost": "unknown", "description": "Call the SNS 24 line and select option 4 to speak to a clinical psychologist about stress, anxiety, distress or fear.", "website": "https://www.sns24.gov.pt/", "source_url": "https://www.sns24.gov.pt/pt/servico/aconselhamento-psicologico-no-sns-24", "verified": "2026-10-19" }, { "name": "SOS Voz Amiga", "number": "213 544 545", "category": "emotional-support", "hours": "Daily 3:30pm to 12:30am", "languages": [ "Portuguese" ], "cost": "standard rate", "description": "Anonymous listening line for people in emotional distress; mobile numbers 912 802 669, 963 524 660 and 930 712 500 are also available.", "website": "https://www.sosvozamiga.org/", "source_url": "https://www.sosvozamiga.org/", "verified": "2026-10-19" }, { "name": "Domestic Violence Information and Support Line (CIG)", "number": "800 202 148", "sms": "3060", "category": "domestic-violence", "hours": "24/7", "languages": [ "Portuguese" ], "cost": "free", "description": "Government line of the national network supporting victims of domestic violence; email violencia@cig.gov.pt.", "website": "https://www.cig.gov.pt/", "source_url": "https://www.cig.gov.pt/area-portal-da-violencia/portal-violencia-domestica/apoio-vitimas-violencia-domestica/", "verified": "2026-10-19" }, { "name": "APAV Victim Support Line", "number": "116 006", "category": "women", "hours": "Weekdays 8am to 11pm", "languages": [ "Portuguese" ], "cost": "free", "description": "Support for victims of any crime or violence, and for their family and friends.", "website": "https://apav.pt/", "source_url": "https://apav.pt/", "verified": "2026-10-19" }, { "name": "SOS Criança (IAC)", "number": "116 111", "category": "children", "hours": "See website", "languages": [ "Portuguese" ], "cost": "unknown", "description": "Child helpline run by Instituto de Apoio à Criança for children and young people who need help.", "website": "https://iacrianca.pt/", "source_url": "https://iacrianca.pt/intervencao/sos-crianca/", "verified": "2026-10-19" }, { "name": "ILGA Portugal LGBTI Helpline", "number": "218 873 922", "category": "lgbtq", "hours": "Thursday and Friday 8pm to 11pm", "languages": [ "Portuguese" ], "cost": "standard rate", "description": "Anonymous, confidential listening line run by trained volunteers on sexual orientation, gender identity and related issues; mobile and WhatsApp 969 239 229.", "website": "https://ilga-portugal.pt/", "source_url": "https://ilga-portugal.pt/ter-apoio/preciso-de-falar/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Portugal?", "a": "In Portugal, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Portugal?", "a": "Yes. Linha Nacional de Prevenção do Suicídio (1411) and SOS Voz Amiga (213 544 545). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Portugal?", "a": "Yes. These services say they offer English: SNS 24 Psychological Counselling (option 4) (808 24 24 24)." }, { "q": "Where can women experiencing violence get help in Portugal?", "a": "Contact Domestic Violence Information and Support Line (CIG) (800 202 148) and APAV Victim Support Line (116 006). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Portugal?", "a": "Yes. SOS Criança (IAC) (116 111)." } ] }, { "country": "Romania", "iso": "RO", "slug": "romania", "emergency": [ { "number": "112", "label": "Emergency number for ambulance, police and fire service" } ], "lines": [ { "name": "depreHUB Helpline", "number": "0374 456 420", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free, confidential support line for adults dealing with anxiety, depression, stress or personal difficulties.", "website": "https://deprehub.ro/", "source_url": "https://deprehub.ro/obtine-suport/helpline/", "verified": "2026-10-19" }, { "name": "TelVerde Antisuicid (Alianța Română de Prevenție a Suicidului)", "number": "0800 801 200", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "Friday, Saturday and Sunday, 19:00 to 07:00", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free crisis line for people with suicidal thoughts, run by the Romanian Alliance for Suicide Prevention.", "website": "https://antisuicid.ro/", "source_url": "https://antisuicid.ro/", "verified": "2026-10-19" }, { "name": "116 123 Suicide Attempt Prevention Line (DGASMB Bucharest)", "number": "116 123", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "unknown", "description": "Suicide prevention line listed by the General Directorate for Social Assistance of Bucharest.", "website": "https://www.dgas.ro/", "source_url": "https://www.dgas.ro/", "verified": "2026-10-19" }, { "name": "ANES Helpline for Victims of Domestic Violence", "number": "0800 500 333", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "National government line for victims of domestic violence, sex discrimination, sexual harassment and human trafficking.", "website": "https://anes.gov.ro/", "source_url": "https://anes.gov.ro/", "verified": "2026-10-19" }, { "name": "M.A.M.A Helpline (depreHUB)", "number": "0374 451 362", "intl": null, "sms": null, "chat": null, "category": "postnatal", "hours": "12 hours a day, 7 days a week (exact times not published)", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free emotional support line for mothers, run by depreHUB.", "website": "https://deprehub.ro/", "source_url": "https://deprehub.ro/obtine-suport/helpline/", "verified": "2026-10-19" }, { "name": "Telefonul Copilului", "number": "116 111", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "Monday to Friday, 10:00 to 20:00", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free helpline for children and teenagers, callable without a prefix from Telekom, Vodafone and Orange networks.", "website": "https://www.telefonulcopilului.ro/", "source_url": "https://www.telefonulcopilului.ro/", "verified": "2026-10-19" }, { "name": "Child Protection Line 119", "number": "119", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "Not stated on the official source", "languages": [ "Romanian" ], "english": "no", "cost": "unknown", "description": "Number for reporting child abuse and neglect, listed by Bucharest social services under the national child protection authority.", "website": "https://www.dgas.ro/", "source_url": "https://www.dgas.ro/", "verified": "2026-10-19" }, { "name": "depreHUB Teens", "number": "0374 461 461", "intl": null, "sms": null, "chat": null, "category": "youth", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free, confidential support line for teenagers and young people, run by depreHUB.", "website": "https://deprehub.ro/", "source_url": "https://deprehub.ro/obtine-suport/helpline/", "verified": "2026-10-19" }, { "name": "Helpline ANtiDROG (depreHUB)", "number": "0374 456 444", "intl": null, "sms": null, "chat": null, "category": "addiction", "hours": "24/7", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free support line for people with substance dependence and their families, run by depreHUB.", "website": "https://deprehub.ro/", "source_url": "https://deprehub.ro/obtine-suport/helpline/", "verified": "2026-10-19" }, { "name": "Telefonul Vârstnicului", "number": "0800 460 001", "intl": null, "sms": null, "chat": null, "category": "older-people", "hours": "Six days a week (exact times not published)", "languages": [ "Romanian" ], "english": "no", "cost": "free", "description": "Free, confidential national line offering information, social counselling and emotional support to older people.", "website": "https://fundatiaregala.ro/telefonul-varstnicului/", "source_url": "https://fundatiaregala.ro/telefonul-varstnicului/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Romania?", "a": "In Romania, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Romania?", "a": "Yes. depreHUB Helpline (0374 456 420), TelVerde Antisuicid (Alianța Română de Prevenție a Suicidului) (0800 801 200) and 116 123 Suicide Attempt Prevention Line (DGASMB Bucharest) (116 123). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Romania?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Romania?", "a": "Contact ANES Helpline for Victims of Domestic Violence (0800 500 333). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Romania?", "a": "Yes. Telefonul Copilului (116 111), Child Protection Line 119 (119) and depreHUB Teens (0374 461 461)." } ] }, { "country": "Serbia", "iso": "RS", "slug": "serbia", "emergency": [ { "number": "194", "label": "Ambulance" }, { "number": "192", "label": "Police" }, { "number": "193", "label": "Fire service" } ], "lines": [ { "name": "Centar Srce", "number": "0800-300-303", "intl": null, "sms": null, "chat": "https://www.centarsrce.org/", "category": "suicide-prevention", "hours": "Daily, 17:00 to 23:00", "languages": [ "Serbian" ], "english": "no", "cost": "free", "description": "Free emotional support and suicide prevention line, also reachable by chat on its website.", "website": "https://www.centarsrce.org/", "source_url": "https://www.centarsrce.org/", "verified": "2026-10-19" }, { "name": "National SOS Line for Women Experiencing Violence", "number": "0800-222-003", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Serbian" ], "english": "no", "cost": "unknown", "description": "National SOS line for women who have experienced violence, announced by the Ministry of Labour, Employment, Veteran and Social Affairs.", "website": "https://www.minrzs.gov.rs/", "source_url": "https://www.minrzs.gov.rs/sr/aktuelnosti/vesti/nacionalni-sos-broj-za-zene-sa-iskustvom-nasilja-0800-222-003", "verified": "2026-10-19" }, { "name": "Police Line for Reporting Domestic Violence", "number": "0800 100 600", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "Not stated on the official source", "languages": [ "Serbian" ], "english": "no", "cost": "free", "description": "Free police number for reporting domestic violence, listed by the Ministry of Interior alongside the police number 192.", "website": "http://www.mup.gov.rs/", "source_url": "http://www.mup.gov.rs/", "verified": "2026-10-19" }, { "name": "SOS Telefon (Autonomni ženski centar)", "number": "0800 100 007", "intl": null, "sms": null, "chat": null, "category": "women", "hours": "Monday to Friday, 10:00 to 20:00", "languages": [ "Serbian" ], "english": "no", "cost": "free", "description": "Free SOS line for women who have survived male violence, run by the Autonomous Women's Centre in Belgrade.", "website": "https://www.womenngo.org.rs/", "source_url": "https://www.womenngo.org.rs/konsultacije-za-zene/sos-telefon", "verified": "2026-10-19" }, { "name": "SOS Network Vojvodina", "number": "0800 101 010", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "Not stated on the official source", "languages": [ "Serbian" ], "english": "no", "cost": "unknown", "description": "SOS line for people affected by violence in the province of Vojvodina, listed by the Ministry of Interior.", "website": "http://www.mup.gov.rs/", "source_url": "http://www.mup.gov.rs/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Serbia?", "a": "In Serbia, call 194, 192 and 193 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Serbia?", "a": "Yes. Centar Srce (0800-300-303). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Serbia?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Serbia?", "a": "Contact National SOS Line for Women Experiencing Violence (0800-222-003), Police Line for Reporting Domestic Violence (0800 100 600) and SOS Telefon (Autonomni ženski centar) (0800 100 007). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 194." } ] }, { "country": "Singapore", "iso": "SG", "slug": "singapore", "emergency": [ { "number": "995", "label": "Ambulance (life-threatening medical situations)" }, { "number": "999", "label": "Police" } ], "lines": [ { "name": "Samaritans of Singapore (SOS)", "number": "1767", "sms": "CareText on WhatsApp: 9151 1767", "chat": "https://wa.me/6591511767", "category": "suicide-prevention", "hours": "24/7", "cost": "unknown", "description": "Emotional support from trained volunteers for people in crisis, thinking about suicide or affected by suicide.", "website": "https://www.sos.org.sg/", "source_url": "https://www.sos.org.sg/", "verified": "2026-10-19" }, { "name": "National mindline 1771", "number": "1771", "sms": "WhatsApp: 6669 1771", "chat": "https://wa.me/6566691771", "category": "emotional-support", "hours": "24/7", "cost": "unknown", "description": "National first stop for mental health support that helps identify your needs and guides you to suitable services.", "website": "https://www.mindline.sg/", "source_url": "https://www.healthhub.sg/programmes/mindsg", "verified": "2026-10-19" }, { "name": "National Anti-Violence and Sexual Harassment Helpline (NAVH)", "number": "1800 777 0000", "chat": "https://go.gov.sg/navh", "category": "domestic-violence", "hours": "24/7", "cost": "unknown", "description": "Ministry of Social and Family Development helpline for reporting domestic violence, child abuse, adult abuse and sexual harassment.", "website": "https://www.msf.gov.sg/", "source_url": "https://www.msf.gov.sg/", "verified": "2026-10-19" }, { "name": "AWARE Women's Helpline", "number": "1800 777 5555", "chat": "https://www.aware.org.sg/womens-care-centre/callback-chat/", "category": "women", "hours": "Monday to Friday, 10am to 6pm", "languages": [ "English", "Mandarin", "Malay", "Tamil" ], "english": "yes", "cost": "unknown", "description": "Women's helpline offering emotional support and information, and access to AWARE's counselling and legal clinic.", "website": "https://www.aware.org.sg/", "source_url": "https://www.aware.org.sg/support-services/helpline/", "verified": "2026-10-19" }, { "name": "PAVE", "number": "6555 0390", "category": "domestic-violence", "hours": "Office hours", "cost": "standard rate", "description": "Family violence specialist centre offering social work support and information on legal protection.", "website": "https://www.pave.org.sg/", "source_url": "https://www.pave.org.sg/", "verified": "2026-10-19" }, { "name": "Tinkle Friend", "number": "1800 274 4788", "chat": "https://www.tinklefriend.sg/", "category": "children", "hours": "Helpline Monday to Friday, 2.30pm to 5pm; chat Monday to Thursday 2.30pm to 7pm, Friday 2.30pm to 5pm", "cost": "unknown", "description": "Helpline and online chat for lonely or distressed primary school children aged 13 and below.", "website": "https://www.tinklefriend.sg/", "source_url": "https://www.tinklefriend.sg/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Singapore?", "a": "In Singapore, call 995 and 999 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Singapore?", "a": "Yes. Samaritans of Singapore (SOS) (1767) and National mindline 1771 (1771). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Singapore?", "a": "Yes. These services say they offer English: AWARE Women's Helpline (1800 777 5555)." }, { "q": "Where can women experiencing violence get help in Singapore?", "a": "Contact National Anti-Violence and Sexual Harassment Helpline (NAVH) (1800 777 0000), AWARE Women's Helpline (1800 777 5555) and PAVE (6555 0390). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 995." }, { "q": "Is there a helpline for children and young people in Singapore?", "a": "Yes. Tinkle Friend (1800 274 4788)." } ] }, { "country": "Slovakia", "iso": "SK", "slug": "slovakia", "emergency": [ { "number": "112", "label": "European emergency number" }, { "number": "155", "label": "Ambulance" }, { "number": "158", "label": "Police" } ], "lines": [ { "name": "Linka dôvery Nezábudka", "number": "0800 800 566", "category": "emotional-support", "hours": "24/7", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "Anonymous helpline of the League for Mental Health for people in acute psychological crisis or a difficult life situation.", "website": "https://linkanezabudka.sk", "source_url": "https://linkanezabudka.sk", "verified": "2026-10-19" }, { "name": "IPčko Krízová linka pomoci", "number": "0800 500 333", "chat": "https://www.ipcko.sk/co-robime/krizova-linka-pomoci-ipcko/chatova-poradna/", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "Anonymous crisis support by phone, chat and email from psychologists at IPčko.", "website": "https://www.ipcko.sk", "source_url": "https://www.ipcko.sk", "verified": "2026-10-19" }, { "name": "Linka detskej istoty", "number": "116 111", "chat": "https://www.ldi.sk", "category": "children", "hours": "24/7 (chat daily 18:00 to 22:00)", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "Anonymous helpline for children and young people, and for adults calling in the interest of a child.", "website": "https://www.ldi.sk", "source_url": "https://www.ldi.sk", "verified": "2026-10-19" }, { "name": "Linka pre nezvestné deti", "number": "116 000", "category": "parents", "hours": "24/7", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "Crisis line for missing, runaway or lost children and their parents and relatives, run by Linka detskej istoty.", "website": "https://www.ldi.sk", "source_url": "https://www.ldi.sk", "verified": "2026-10-19" }, { "name": "Národná linka pre ženy zažívajúce násilie", "number": "0800 212 212", "category": "domestic-violence", "hours": "24/7", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "National line for women experiencing violence, listed on the government site zastavmenasilie.gov.sk.", "website": "https://www.zastavmenasilie.gov.sk", "source_url": "https://www.zastavmenasilie.gov.sk", "verified": "2026-10-19" }, { "name": "Senior linka (Fórum pre pomoc starším)", "number": "0800 172 500", "category": "older-people", "hours": "Daily 6:00 to 22:00, including weekends and public holidays", "languages": [ "Slovak" ], "english": "no", "cost": "free", "description": "Crisis and advice line for older people across Slovakia, run by the Forum for Help to Older People.", "website": "https://www.forumseniorov.sk", "source_url": "https://www.forumseniorov.sk/senior-linka/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Slovakia?", "a": "In Slovakia, call 112, 155 and 158 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Slovakia?", "a": "Yes. Linka dôvery Nezábudka (0800 800 566) and IPčko Krízová linka pomoci (0800 500 333). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Slovakia?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Slovakia?", "a": "Contact Národná linka pre ženy zažívajúce násilie (0800 212 212). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Slovakia?", "a": "Yes. Linka detskej istoty (116 111)." } ] }, { "country": "Slovenia", "iso": "SI", "slug": "slovenia", "emergency": [ { "number": "112", "label": "Ambulance, fire and rescue (also police)" }, { "number": "113", "label": "Police" } ], "lines": [ { "name": "Zaupni telefon Samarijan in Sopotnik", "number": "116 123", "category": "emotional-support", "hours": "24/7", "languages": [ "Slovene" ], "english": "no", "cost": "free", "description": "Confidential emotional support line answered by trained volunteers.", "website": "https://www.telefon-samarijan.si/", "source_url": "https://www.telefon-samarijan.si/", "verified": "2026-10-19" }, { "name": "Klic v duševni stiski", "number": "01 520 99 00", "category": "suicide-prevention", "hours": "Nightly 19:00 to 07:00", "languages": [ "Slovene" ], "english": "no", "cost": "standard rate", "description": "Confidential night crisis line of the University Psychiatric Clinic Ljubljana for people in distress or thinking about suicide.", "website": "https://www.psih-klinika.si/", "source_url": "https://www.psih-klinika.si/koristne-informacije/klic-v-dusevni-stiski/", "verified": "2026-10-19" }, { "name": "TOM telefon", "number": "116 111", "chat": "https://www.e-tom.si/stopi-v-stik#klepetalnica", "category": "youth", "hours": "Daily 12:00 to 20:00; chat Mon to Fri 14:00 to 21:00", "languages": [ "Slovene" ], "english": "no", "cost": "free", "description": "Helpline for children and young people, with chat and email support.", "website": "https://www.e-tom.si/", "source_url": "https://www.e-tom.si/", "verified": "2026-10-19" }, { "name": "SOS telefon", "number": "080 11 55", "category": "domestic-violence", "hours": "24/7", "languages": [ "Slovene" ], "english": "no", "cost": "free", "description": "Confidential line for women and children experiencing violence, run by Društvo SOS telefon.", "website": "https://www.drustvo-sos.si/", "source_url": "https://www.drustvo-sos.si/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Slovenia?", "a": "In Slovenia, call 112 and 113 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Slovenia?", "a": "Yes. Zaupni telefon Samarijan in Sopotnik (116 123) and Klic v duševni stiski (01 520 99 00). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Slovenia?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Slovenia?", "a": "Contact SOS telefon (080 11 55). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Slovenia?", "a": "Yes. TOM telefon (116 111)." } ] }, { "country": "Spain", "iso": "ES", "slug": "spain", "emergency": [ { "number": "112", "label": "European emergency number" } ], "lines": [ { "name": "Línea 024 (suicide prevention line)", "number": "024", "chat": "https://www.sanidad.gob.es/linea024/home.htm", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Spanish" ], "cost": "free", "description": "Ministry of Health line for people with suicidal thoughts and for their families, with online chat and sign-language video access.", "website": "https://www.sanidad.gob.es/linea024/home.htm", "source_url": "https://www.sanidad.gob.es/linea024/home.htm", "verified": "2026-10-19" }, { "name": "Samaritans in Spain", "number": "900 525 100", "category": "emotional-support", "hours": "10am to midnight, every day", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "English-only listening service for anyone over 18 in Spain; after midnight the UK Samaritans overseas line is +44 330 094 5717 (low cost).", "website": "https://www.samaritansinspain.com/", "source_url": "https://www.samaritansinspain.com/", "verified": "2026-10-19" }, { "name": "Teléfono de la Esperanza", "number": "717 003 717", "category": "emotional-support", "hours": "24/7", "languages": [ "Spanish" ], "cost": "unknown", "description": "Crisis line staffed by trained volunteers for anyone in emotional crisis; email ayuda@telefonodelaesperanza.org.", "website": "https://telefonodelaesperanza.org/", "source_url": "https://telefonodelaesperanza.org/intervencion-en-crisis", "verified": "2026-10-19" }, { "name": "016 (violence against women)", "number": "016", "sms": "600 000 016", "chat": "https://violenciagenero.igualdad.gob.es/", "category": "domestic-violence", "hours": "24/7 (legal advice 8am to 10pm)", "languages": [ "Spanish", "Catalan", "Basque", "Galician", "English", "French", "German", "Portuguese", "Mandarin", "Russian", "Arabic", "Romanian", "Bulgarian", "Tamazight", "39 more via interpreters" ], "english": "yes", "cost": "free", "description": "Ministry of Equality service giving information, legal advice and immediate psychosocial support for all forms of violence against women; WhatsApp 600 000 016, email 016-online@igualdad.gob.es.", "website": "https://violenciagenero.igualdad.gob.es/informacion-3/recursos/telefono016/", "source_url": "https://violenciagenero.igualdad.gob.es/informacion-3/recursos/telefono016/", "verified": "2026-10-19" }, { "name": "Teléfono ANAR (children and adolescents)", "number": "900 20 20 10", "category": "children", "hours": "See website", "languages": [ "Spanish" ], "cost": "free", "description": "Free, confidential phone and chat help from psychologists for children and teenagers; 116 111 also reaches ANAR from many regions.", "website": "https://www.anar.org/", "source_url": "https://www.anar.org/que-hacemos/telefono-chat-anar/", "verified": "2026-10-19" }, { "name": "EU Child Helpline (ANAR)", "number": "116 111", "category": "children", "hours": "See website", "languages": [ "Spanish" ], "cost": "free", "description": "Reaches the ANAR helpline from Aragón, Asturias, Balearic Islands, Canary Islands, Castilla-La Mancha, Castilla y León, Ceuta, Extremadura, La Rioja, Navarra, Madrid, Melilla, Murcia and Valencia.", "website": "https://www.anar.org/", "source_url": "https://www.anar.org/que-hacemos/telefono-chat-anar/", "verified": "2026-10-19" }, { "name": "Fad Juventud Information and Guidance Service", "number": "900 16 15 15", "category": "addiction", "hours": "See website", "languages": [ "Spanish" ], "cost": "free", "description": "Free information and guidance on addictions, gambling, digital risks and young people's wellbeing; email consultas@fad.es.", "website": "https://fad.es/", "source_url": "https://fad.es/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Spain?", "a": "In Spain, call 112 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Spain?", "a": "Yes. Línea 024 (suicide prevention line) (024), Samaritans in Spain (900 525 100) and Teléfono de la Esperanza (717 003 717). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Spain?", "a": "Yes. These services say they offer English: Samaritans in Spain (900 525 100) and 016 (violence against women) (016)." }, { "q": "Where can women experiencing violence get help in Spain?", "a": "Contact 016 (violence against women) (016). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Spain?", "a": "Yes. Teléfono ANAR (children and adolescents) (900 20 20 10) and EU Child Helpline (ANAR) (116 111)." } ] }, { "country": "Sri Lanka", "iso": "LK", "slug": "sri-lanka", "emergency": [ { "number": "119", "label": "Police emergency" }, { "number": "1990", "label": "Suwa Seriya free ambulance service" } ], "lines": [ { "name": "CCCline 1333", "number": "1333", "category": "suicide-prevention", "hours": "24/7", "languages": [ "Sinhala", "Tamil", "English" ], "english": "yes", "cost": "free", "description": "Confidential crisis support line run by the CCC Foundation, toll-free from any mobile or landline in Sri Lanka.", "website": "https://1333.lk", "source_url": "https://1333.lk", "verified": "2026-10-19" }, { "name": "National Mental Health Helpline (National Institute of Mental Health)", "number": "1926", "category": "emotional-support", "hours": "Not stated by the operator", "languages": [], "cost": "unknown", "description": "National mental health helpline operated by the National Institute of Mental Health under the Ministry of Health.", "website": "https://nimh.health.gov.lk/en/", "source_url": "https://nimh.health.gov.lk/en/", "verified": "2026-10-19" }, { "name": "Sri Lanka Sumithrayo", "number": "0707 308 308", "intl": "+94 707 308 308", "sms": null, "chat": "https://wa.me/94767520620", "category": "emotional-support", "hours": "Centre hours vary; the Colombo 07 branch is open daily 9am to 8pm", "languages": [], "cost": "free", "description": "Volunteer befriending service offering confidential, anonymous support by telephone, messaging, email or in person; WhatsApp on 0767 520 620.", "website": "https://www.srilankasumithrayo.lk", "source_url": "https://www.srilankasumithrayo.lk/contact-us/", "verified": "2026-10-19" }, { "name": "Shanthi Maargam Mental Health Hotline", "number": "071 763 9898", "category": "emotional-support", "hours": "8am to 10pm", "languages": [], "cost": "free", "description": "Free trilingual mental health hotline run by Shanthi Maargam, a youth mental health organisation.", "website": "https://shanthimaargam.org", "source_url": "https://shanthimaargam.org", "verified": "2026-10-19" }, { "name": "Women Helpline (Ministry of Women and Child Affairs)", "number": "1938", "category": "women", "hours": "Not stated by the operator", "languages": [], "cost": "unknown", "description": "Government helpline for women, listed by the Ministry of Women and Child Affairs.", "website": "https://www.childwomenmin.gov.lk", "source_url": "https://www.childwomenmin.gov.lk", "verified": "2026-10-19" }, { "name": "Sri Lanka Police: abuse against women and children", "number": "109", "category": "domestic-violence", "hours": "Not stated by the operator", "languages": [], "cost": "unknown", "description": "Sri Lanka Police number for complaints of abuse against women and children.", "website": "https://www.police.lk", "source_url": "https://www.police.lk", "verified": "2026-10-19" }, { "name": "1929 Childline (National Child Protection Authority)", "number": "1929", "category": "children", "hours": "24/7", "languages": [ "Sinhala", "Tamil", "English" ], "english": "yes", "cost": "free", "description": "Private and confidential 24-hour line where any child or adult can report concerns about a child, free from any network.", "website": "https://www.childprotection.gov.lk", "source_url": "https://www.childprotection.gov.lk/index.php/en/what-we-do/1929-call-centre-helpline", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Sri Lanka?", "a": "In Sri Lanka, call 119 and 1990 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Sri Lanka?", "a": "Yes. CCCline 1333 (1333), National Mental Health Helpline (National Institute of Mental Health) (1926) and Sri Lanka Sumithrayo (0707 308 308). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Sri Lanka?", "a": "Yes. These services say they offer English: CCCline 1333 (1333) and 1929 Childline (National Child Protection Authority) (1929)." }, { "q": "Where can women experiencing violence get help in Sri Lanka?", "a": "Contact Women Helpline (Ministry of Women and Child Affairs) (1938) and Sri Lanka Police: abuse against women and children (109). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 119." }, { "q": "Is there a helpline for children and young people in Sri Lanka?", "a": "Yes. 1929 Childline (National Child Protection Authority) (1929)." } ] }, { "country": "Sweden", "iso": "SE", "slug": "sweden", "emergency": [ { "number": "112", "label": "Emergency (ambulance, fire, police, on-call priest)" }, { "number": "1177", "label": "Healthcare advice, 24/7" }, { "number": "114 14", "label": "Police, non-emergency" } ], "lines": [ { "name": "Hjälplinjen", "number": "90390", "category": "emotional-support", "hours": "24/7", "languages": [ "Swedish" ], "english": "no", "cost": "free", "description": "National mental health support line for adults, staffed by professionals and supported by the Public Health Agency of Sweden.", "website": "https://hjalplinjen.se/", "source_url": "https://hjalplinjen.se/", "verified": "2026-10-19" }, { "name": "Mind Självmordslinjen", "number": "90101", "chat": "https://mind.se/", "category": "suicide-prevention", "hours": "Check website for current hours", "languages": [ "Swedish" ], "english": "no", "cost": "unknown", "description": "Phone and chat line run by Mind for people with thoughts of suicide and for those worried about someone.", "website": "https://mind.se/", "source_url": "https://www.1177.se/Kalmar-lan/sjukdomar--besvar/psykiska-sjukdomar-och-besvar/sjalvmordstankar/till-dig-som-har-sjalvmordstankar/", "verified": "2026-10-19" }, { "name": "Jourhavande medmänniska", "number": "08-702 16 80", "chat": "https://jourhavande-medmanniska.se/", "category": "emotional-support", "hours": "Phone every night 21:00-06:00; chat Sat, Sun, Mon and Tue 21:00-24:00", "languages": [ "Swedish" ], "english": "no", "cost": "unknown", "description": "Volunteer-run night-time listening line for anyone who needs someone to talk to.", "website": "https://jourhavande-medmanniska.se/", "source_url": "https://jourhavande-medmanniska.se/", "verified": "2026-10-19" }, { "name": "Kvinnofridslinjen", "number": "116 016", "chat": "https://www.kvinnofridslinjen.se/", "category": "domestic-violence", "hours": "Phone 24/7; chat Mon 15:00-21:00, Tue 08:00-13:00, Thu 15:00-21:00, Fri 09:00-16:00, Sun 11:00-17:00", "languages": [ "Swedish", "Other languages via interpreter" ], "english": "yes", "cost": "free", "description": "National helpline for anyone subjected to physical, psychological or sexual violence, and for relatives; the chat is in Swedish only.", "website": "https://www.kvinnofridslinjen.se/en/", "source_url": "https://kvinnofridslinjen.se/en/get-support/faq/", "verified": "2026-10-19" }, { "name": "Stödlinjen för män", "number": "020-80 80 80", "category": "men", "hours": "24/7", "languages": [ "Swedish" ], "english": "no", "cost": "unknown", "description": "National support line for men subjected to domestic abuse or sexual violence.", "website": "https://www.kvinnofridslinjen.se/en/", "source_url": "https://www.kvinnofridslinjen.se/en/", "verified": "2026-10-19" }, { "name": "Bris", "number": "116 111", "sms": "116 111", "chat": "https://www.bris.se/", "category": "children", "hours": "24/7", "languages": [ "Swedish" ], "english": "no", "cost": "free", "description": "Phone, text, chat and email support for children and young people under 18, answered by trained counsellors.", "website": "https://www.bris.se/", "source_url": "https://www.bris.se/", "verified": "2026-10-19" }, { "name": "Frisk & Fri Ätstörningslinjen", "number": "020-20 80 18", "chat": "https://www.friskfri.se/fa-stod/chatt/", "category": "eating-disorders", "hours": "Mon 19:00-20:00, Tue and Wed 13:00-14:00 and 19:00-20:00, Thu 19:00-20:00", "languages": [ "Swedish" ], "english": "no", "cost": "free", "description": "Eating disorder support line staffed by volunteers who have themselves recovered from an eating disorder.", "website": "https://www.friskfri.se/", "source_url": "https://www.friskfri.se/fa-stod/telefonlinjer/", "verified": "2026-10-19" }, { "name": "Alkohollinjen", "number": "020-84 44 48", "category": "addiction", "hours": "Mon-Thu 11:00-19:00, Fri 11:00-16:00 (not public holidays)", "languages": [ "Swedish" ], "english": "no", "cost": "unknown", "description": "Telephone advice for people who want to change their drinking and for those close to them.", "website": "https://www.alkohollinjen.se/", "source_url": "https://www.alkohollinjen.se/", "verified": "2026-10-19" }, { "name": "Stödlinjen (gambling)", "number": "020-81 91 00", "chat": "https://www.stodlinjen.se/", "category": "addiction", "hours": "Mon 09:00-19:00, Tue-Wed 09:00-17:00, Thu 11:00-19:00, Fri 09:00-15:00 (not public holidays)", "languages": [ "Swedish", "English", "Arabic" ], "english": "yes", "cost": "free", "description": "Free, anonymous support for people with gambling problems and their relatives, with Arabic on Thursdays 13:00-19:00.", "website": "https://www.stodlinjen.se/", "source_url": "https://stodlinjen.se/om-oss/ett-samtal-med-oss", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Sweden?", "a": "In Sweden, call 112, 1177 and 114 14 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Sweden?", "a": "Yes. Hjälplinjen (90390), Mind Självmordslinjen (90101) and Jourhavande medmänniska (08-702 16 80). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Sweden?", "a": "Yes. These services say they offer English: Kvinnofridslinjen (116 016) and Stödlinjen (gambling) (020-81 91 00)." }, { "q": "Where can women experiencing violence get help in Sweden?", "a": "Contact Kvinnofridslinjen (116 016). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Sweden?", "a": "Yes. Bris (116 111)." } ] }, { "country": "Switzerland", "iso": "CH", "slug": "switzerland", "emergency": [ { "number": "144", "label": "Ambulance" }, { "number": "117", "label": "Police" }, { "number": "118", "label": "Fire brigade" }, { "number": "112", "label": "European emergency number" }, { "number": "145", "label": "Poisoning (Tox Info Suisse)" } ], "lines": [ { "name": "Die Dargebotene Hand / La Main Tendue", "number": "143", "intl": null, "sms": null, "chat": "https://www.143.ch/chat-deutschschweiz/", "category": "emotional-support", "hours": "24/7 (chat daily 10:00-22:00)", "languages": [ "German", "French", "Italian" ], "english": "no", "cost": "free", "description": "Anonymous listening service for anyone in a difficult situation; the conversation is free, though some providers charge a connection fee.", "website": "https://www.143.ch/", "source_url": "https://www.143.ch/hilfesuchende/hilfesuchende-kontakt", "verified": "2026-10-19" }, { "name": "Die Dargebotene Hand: English line", "number": "0800 143 000", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 18:00-23:00", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Anonymous, confidential emotional support in English, reachable only from Switzerland and Liechtenstein.", "website": "https://www.143.ch/en/", "source_url": "https://www.143.ch/hilfesuchende/hilfesuchende-kontakt", "verified": "2026-10-19" }, { "name": "Opferhilfe Schweiz", "number": "142", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "German", "French", "Italian" ], "english": "no", "cost": "free", "description": "National number for victim support after physical, psychological or sexual violence, for victims and those close to them; not an emergency number.", "website": "https://www.opferhilfe-schweiz.ch/", "source_url": "https://www.ge.ch/soutien-aux-victimes-infraction-lavi/besoins-aide-qui-contacter", "verified": "2026-10-19" }, { "name": "Pro Juventute 147", "number": "147", "intl": null, "sms": null, "chat": "https://www.147.ch/de/", "category": "youth", "hours": "24/7", "languages": [ "German", "French", "Italian" ], "english": "no", "cost": "free", "description": "Confidential counselling for children and young people by phone, WhatsApp, chat or email; calls do not appear on the phone bill.", "website": "https://www.147.ch/", "source_url": "https://www.147.ch/de/", "verified": "2026-10-19" }, { "name": "Pro Juventute Elternberatung", "number": "058 261 61 61", "intl": null, "sms": null, "chat": null, "category": "parents", "hours": "24/7", "languages": [ "German", "French", "Italian" ], "english": "no", "cost": "free", "description": "Free, confidential advice for parents in any situation, by phone and online.", "website": "https://www.147.ch/", "source_url": "https://www.147.ch/de/", "verified": "2026-10-19" }, { "name": "Elternnotruf", "number": "0848 35 45 55", "intl": null, "sms": null, "chat": null, "category": "parents", "hours": "24/7", "languages": [ "German" ], "english": "no", "cost": "unknown", "description": "Counselling for parents and families on everyday family life, parenting, crises, overload and violence.", "website": "https://www.elternnotruf.ch/", "source_url": "https://www.elternnotruf.ch/", "verified": "2026-10-19" }, { "name": "SafeZone.ch", "number": null, "intl": null, "sms": null, "chat": "https://www.safezone.ch/de/", "category": "addiction", "hours": "Online counselling (written)", "languages": [ "German", "French", "Italian" ], "english": "no", "cost": "free", "description": "Anonymous online addiction counselling from the Federal Office of Public Health with cantons and addiction services.", "website": "https://www.safezone.ch/", "source_url": "https://www.safezone.ch/de/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Switzerland?", "a": "In Switzerland, call 144, 117 and 118 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Switzerland?", "a": "Yes. Die Dargebotene Hand / La Main Tendue (143) and Die Dargebotene Hand: English line (0800 143 000). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Switzerland?", "a": "Yes. These services say they offer English: Die Dargebotene Hand: English line (0800 143 000)." }, { "q": "Where can women experiencing violence get help in Switzerland?", "a": "Contact Opferhilfe Schweiz (142). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 144." }, { "q": "Is there a helpline for children and young people in Switzerland?", "a": "Yes. Pro Juventute 147 (147)." } ] }, { "country": "Ukraine", "iso": "UA", "slug": "ukraine", "emergency": [ { "number": "112", "label": "Single emergency number" }, { "number": "103", "label": "Ambulance" }, { "number": "102", "label": "Police" }, { "number": "101", "label": "Fire and rescue" } ], "lines": [ { "name": "LifeLine Ukraine", "number": "7333", "intl": null, "sms": null, "chat": null, "category": "suicide-prevention", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "National suicide prevention and mental health support line staffed by trained crisis counsellors, first set up for veterans and their families.", "website": "https://lifelineukraine.com/en", "source_url": "https://lifelineukraine.com/en", "verified": "2026-10-19" }, { "name": "La Strada-Ukraine National Hotline on Domestic Violence, Trafficking and Gender Discrimination", "number": "116 123", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "Free, anonymous psychological and legal counselling for people affected by domestic or gender-based violence and trafficking; 116 123 from mobiles, 0 800 500 335 from landlines and mobiles.", "website": "https://la-strada.org.ua/", "source_url": "https://la-strada.org.ua/kontakty", "verified": "2026-10-19" }, { "name": "La Strada-Ukraine National Hotline on Domestic Violence (landline number)", "number": "0 800 500 335", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "Landline and mobile number for the same La Strada-Ukraine national hotline as 116 123.", "website": "https://la-strada.org.ua/", "source_url": "https://la-strada.org.ua/kontakty", "verified": "2026-10-19" }, { "name": "Government Hotline 15-47 on Domestic Violence, Gender-Based Violence and Trafficking", "number": "15-47", "intl": null, "sms": null, "chat": null, "category": "domestic-violence", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "State hotline promoted by the Ministry of Social Policy for victims and witnesses of domestic violence, gender-based violence, violence against children and trafficking.", "website": "https://www.kmu.gov.ua/", "source_url": "https://www.kmu.gov.ua/news/yakshcho-vy-postrazhdaly-vid-domashnoho-nasylstva-abo-staly-ioho-svidkom-telefonuite-na-hariachu-liniiu-15-47", "verified": "2026-10-19" }, { "name": "National Hotline for Children and Young People (La Strada-Ukraine)", "number": "116 111", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "Anonymous support for children, teenagers and students, and advice for adults about children's situations; 116 111 from mobiles, 0 800 500 225 from landlines and mobiles.", "website": "https://la-strada.org.ua/", "source_url": "https://la-strada.org.ua/kontakty", "verified": "2026-10-19" }, { "name": "National Hotline for Children and Young People (landline number)", "number": "0 800 500 225", "intl": null, "sms": null, "chat": null, "category": "children", "hours": "24/7", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "Landline and mobile number for the same La Strada-Ukraine children's hotline as 116 111.", "website": "https://la-strada.org.ua/", "source_url": "https://la-strada.org.ua/kontakty", "verified": "2026-10-19" }, { "name": "Psychological Support Line for Men 2345", "number": "2345", "intl": null, "sms": null, "chat": null, "category": "men", "hours": "Daily 14:00-06:00", "languages": [ "Ukrainian" ], "english": "no", "cost": "free", "description": "Anonymous support for men dealing with stress, crisis, burnout or the pressures of life during the war, free from any Ukrainian mobile network.", "website": "https://la-strada.org.ua/garyachi-liniyi", "source_url": "https://la-strada.org.ua/garyachi-liniyi", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in Ukraine?", "a": "In Ukraine, call 112, 103 and 102 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in Ukraine?", "a": "Yes. LifeLine Ukraine (7333). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in Ukraine?", "a": "The services listed here mainly work in the local language, and their official pages don't say they offer English. Emergency services usually find a way to help, and many volunteers speak some English, so it is still worth calling." }, { "q": "Where can women experiencing violence get help in Ukraine?", "a": "Contact La Strada-Ukraine National Hotline on Domestic Violence, Trafficking and Gender Discrimination (116 123), La Strada-Ukraine National Hotline on Domestic Violence (landline number) (0 800 500 335) and Government Hotline 15-47 on Domestic Violence, Gender-Based Violence and Trafficking (15-47). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 112." }, { "q": "Is there a helpline for children and young people in Ukraine?", "a": "Yes. National Hotline for Children and Young People (La Strada-Ukraine) (116 111) and National Hotline for Children and Young People (landline number) (0 800 500 225)." } ] }, { "in_country": "in the United Arab Emirates", "country": "United Arab Emirates", "iso": "AE", "slug": "united-arab-emirates", "emergency": [ { "number": "999", "label": "Police" }, { "number": "998", "label": "Ambulance" }, { "number": "997", "label": "Civil Defence (fire)" } ], "lines": [ { "name": "800-SAKINA Mental Health Support Hotline (Department of Health Abu Dhabi)", "number": "800 725462", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "Arabic" ], "english": "no", "cost": "free", "description": "Mental health hotline run by the Abu Dhabi Department of Health with Sakina (SEHA), offering psychological first aid and direct access to qualified mental health professionals.", "website": "https://www.doh.gov.ae/", "source_url": "https://www.doh.gov.ae/en/news/doh-activates-247-mental-health-support-hotline-800-sakina-(725462)", "verified": "2026-10-19" }, { "name": "Itma'en Mental Wellbeing Hotline (Dubai)", "number": "800506", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "Daily 9:00 to midnight", "languages": [ "Arabic", "English" ], "english": "yes", "cost": "free", "description": "Confidential mental wellbeing guidance from specialised counsellors for citizens, residents and visitors in Dubai, with referral to specialist teams when medical follow-up is needed.", "website": "https://dubaihealth.ae/", "source_url": "https://dubaihealth.ae/w/dubai-health-community-development-authority-and-dubai-health-authority-introduce-the-itma-en-service-to-support-mental-wellbeing-and-quality-of-life-in-dubai", "verified": "2026-10-19" }, { "name": "Dubai Foundation for Women and Children (DFWAC) Helpline", "number": "800111", "sms": "WhatsApp: +971 800111", "chat": "https://api.whatsapp.com/send?phone=971800111", "category": "domestic-violence", "hours": "24/7", "cost": "free", "description": "Free helpline for women and children affected by violence, open to residents of Dubai and the wider UAE, with urgent help and information about shelter services.", "website": "https://www.dfwac.ae/", "source_url": "https://www.dfwac.ae/services/helpline", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in the United Arab Emirates?", "a": "In the United Arab Emirates, call 999, 998 and 997 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in the United Arab Emirates?", "a": "Yes. 800-SAKINA Mental Health Support Hotline (Department of Health Abu Dhabi) (800 725462) and Itma'en Mental Wellbeing Hotline (Dubai) (800506). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in the United Arab Emirates?", "a": "Yes. These services say they offer English: Itma'en Mental Wellbeing Hotline (Dubai) (800506)." }, { "q": "Where can women experiencing violence get help in the United Arab Emirates?", "a": "Contact Dubai Foundation for Women and Children (DFWAC) Helpline (800111). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 999." } ] }, { "in_country": "in the United Kingdom", "country": "United Kingdom", "iso": "GB", "slug": "united-kingdom", "emergency": [ { "number": "999", "label": "Police, ambulance, fire" }, { "number": "112", "label": "European emergency number (also works in the UK)" }, { "number": "111", "label": "NHS non-emergency line, with a mental health option" } ], "lines": [ { "name": "Samaritans", "number": "116 123", "intl": null, "sms": null, "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential listening support for anyone who is struggling, across the UK; a free Welsh-language line is also available on 0808 164 0123.", "website": "https://www.samaritans.org/", "source_url": "https://www.samaritans.org/how-we-can-help/contact-samaritan/", "verified": "2026-10-19" }, { "name": "Shout", "number": null, "sms": "85258", "chat": null, "category": "emotional-support", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Text the word SHOUT to 85258 for confidential text support from a trained volunteer, anywhere in the UK.", "website": "https://giveusashout.org/", "source_url": "https://giveusashout.org/get-help/", "verified": "2026-10-19" }, { "name": "NHS 111 (England), mental health option", "number": "111", "category": "health-advice", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "In England, call 111 and select the mental health option to reach NHS urgent mental health support.", "website": "https://www.nhs.uk/", "source_url": "https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/", "verified": "2026-10-19" }, { "name": "NHS 24 111 Mental Health Hub (Scotland)", "number": "111", "category": "health-advice", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "In Scotland, call 111 and choose the mental health option to speak to the NHS 24 Mental Health Hub; Language Line interpreting is available by pressing 9.", "website": "https://www.nhsinform.scot/", "source_url": "https://www.nhsinform.scot/illnesses-and-conditions/mental-health/mental-health-support/get-urgent-mental-health-help", "verified": "2026-10-19" }, { "name": "NHS 111 Wales, press 2 (Wales)", "number": "111", "category": "health-advice", "hours": "24/7", "languages": [ "English", "Welsh" ], "english": "yes", "cost": "free", "description": "In Wales, call 111 and press option 2 for urgent mental health support; calls are free from landlines and mobiles, even without credit.", "website": "https://111.wales.nhs.uk/", "source_url": "https://cavuhb.nhs.wales/patient-advice/nhs-111-wales/", "verified": "2026-10-19" }, { "name": "Breathing Space (Scotland)", "number": "0800 83 85 87", "chat": "https://www.breathingspace.scot/", "category": "emotional-support", "hours": "Monday to Thursday 6pm to 2am; Friday 6pm to Monday 6am", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free phone and webchat listening service for people in Scotland who are feeling low, stressed or anxious.", "website": "https://www.breathingspace.scot/", "source_url": "https://www.breathingspace.scot/", "verified": "2026-10-19" }, { "name": "CALL Mental Health Listening Line (Wales)", "number": "0800 132 737", "category": "emotional-support", "hours": "24/7", "languages": [ "English", "Welsh" ], "english": "yes", "cost": "free", "description": "Community Advice and Listening Line offering emotional support and information on mental health services in Wales; email call@helpline.wales.", "website": "https://callhelpline.org.uk/", "source_url": "https://callhelpline.org.uk/", "verified": "2026-10-19" }, { "name": "Lifeline (Northern Ireland)", "number": "0808 808 8000", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Northern Ireland's crisis response helpline for people experiencing distress or despair.", "website": "https://www.lifelinehelpline.info/", "source_url": "https://www.health-ni.gov.uk/articles/signposts-help", "verified": "2026-10-19" }, { "name": "CALM (Campaign Against Living Miserably)", "number": "0800 58 58 58", "chat": "https://www.thecalmzone.net/suicide-prevention-helpline", "category": "suicide-prevention", "hours": "5pm to midnight, every day", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Suicide prevention helpline for anyone over 18 affected by suicide or suicidal thoughts, also available by webchat and WhatsApp.", "website": "https://www.thecalmzone.net/", "source_url": "https://www.thecalmzone.net/suicide-prevention-helpline", "verified": "2026-10-19" }, { "name": "National Domestic Abuse Helpline (Refuge), England", "number": "0808 2000 247", "chat": "https://www.nationaldahelpline.org.uk/", "category": "domestic-violence", "hours": "24/7 (BSL support Monday to Friday 10am to 6pm)", "languages": [ "English", "many other languages" ], "english": "yes", "cost": "free", "description": "Refuge's freephone helpline for women experiencing domestic abuse and those supporting them; Women's Aid also directs callers here.", "website": "https://www.nationaldahelpline.org.uk/", "source_url": "https://www.nationaldahelpline.org.uk/", "verified": "2026-10-19" }, { "name": "Scotland's Domestic Abuse and Forced Marriage Helpline", "number": "0800 027 1234", "sms": "07401 288595", "chat": "https://www.sdafmh.org.uk/en/", "category": "domestic-violence", "hours": "24/7", "languages": [ "English", "other languages" ], "english": "yes", "cost": "free", "description": "Support for anyone in Scotland affected by domestic abuse or forced marriage, by phone, text or WhatsApp, email or chat.", "website": "https://www.sdafmh.org.uk/", "source_url": "https://www.sdafmh.org.uk/en/", "verified": "2026-10-19" }, { "name": "Live Fear Free Helpline (Wales)", "number": "0808 80 10 800", "sms": "07860 077333", "chat": "https://www.gov.wales/live-fear-free/contact-live-fear-free", "category": "domestic-violence", "hours": "24/7", "languages": [ "English", "Welsh" ], "english": "yes", "cost": "free", "description": "Welsh Government helpline for anyone affected by domestic abuse or sexual violence in Wales; email info@livefearfreehelpline.wales.", "website": "https://www.gov.wales/live-fear-free", "source_url": "https://www.gov.wales/live-fear-free/contact-live-fear-free", "verified": "2026-10-19" }, { "name": "Domestic and Sexual Abuse Helpline (Northern Ireland)", "number": "0808 802 1414", "chat": "https://www.dsahelpline.org/", "category": "domestic-violence", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free, confidential support for anyone aged 18 or over in Northern Ireland affected by domestic or sexual abuse; email help@dsahelpline.org.", "website": "https://www.dsahelpline.org/", "source_url": "https://www.dsahelpline.org/", "verified": "2026-10-19" }, { "name": "Rape Crisis 24/7 Support Line (England and Wales)", "number": "0808 500 2222", "chat": "https://rapecrisis.org.uk/get-help/want-to-talk/", "category": "women", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Free phone and online chat support for anyone aged 16 or over in England and Wales affected by rape or sexual abuse.", "website": "https://rapecrisis.org.uk/", "source_url": "https://rapecrisis.org.uk/get-help/want-to-talk/", "verified": "2026-10-19" }, { "name": "Men's Advice Line", "number": "0808 801 0327", "category": "men", "hours": "Monday to Friday 10am to 5pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Freephone support for men affected by domestic abuse.", "website": "https://mensadviceline.org.uk/", "source_url": "https://mensadviceline.org.uk/", "verified": "2026-10-19" }, { "name": "Galop National LGBT+ Abuse and Violence Helpline", "number": "0800 999 5428", "category": "lgbtq", "hours": "Monday and Tuesday 9:15am to 8pm; Wednesday to Friday 9:15am to 4:30pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Support for LGBTQ+ people in the UK who have experienced domestic abuse, sexual violence, hate crime or other abuse; email help@galop.org.uk.", "website": "https://www.galop.org.uk/", "source_url": "https://www.galop.org.uk/get-help", "verified": "2026-10-19" }, { "name": "Switchboard LGBT+ Helpline", "number": "0800 0119 100", "chat": "https://switchboard.lgbt/", "category": "lgbtq", "hours": "See website for current hours", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Confidential listening support for LGBTQ+ people across the UK by phone, email and chat.", "website": "https://switchboard.lgbt/", "source_url": "https://switchboard.lgbt/", "verified": "2026-10-19" }, { "name": "Childline", "number": "0800 1111", "chat": "https://www.childline.org.uk/get-support/contacting-childline/", "category": "children", "hours": "24/7", "languages": [ "English", "Welsh" ], "english": "yes", "cost": "free", "description": "Free counselling for children and young people in the UK by phone or 1-2-1 online chat, with BSL available via an interpreter.", "website": "https://www.childline.org.uk/", "source_url": "https://www.childline.org.uk/get-support/contacting-childline/", "verified": "2026-10-19" }, { "name": "PANDAS Foundation", "number": null, "chat": "https://pandasfoundation.org.uk/", "category": "postnatal", "hours": "WhatsApp support Monday to Friday 9am to 5pm; bookable callbacks", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Perinatal mental health charity offering free WhatsApp support and bookable callbacks for parents in pregnancy and after birth.", "website": "https://pandasfoundation.org.uk/", "source_url": "https://pandasfoundation.org.uk/", "verified": "2026-10-19" }, { "name": "Beat Eating Disorders Helpline", "number": "0808 801 0677", "category": "eating-disorders", "hours": "Monday to Friday 3pm to 8pm", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Eating disorder support line for England; Beat also runs lines for Scotland (0808 801 0432), Wales (0808 801 0433) and Northern Ireland (0808 801 0434).", "website": "https://www.beateatingdisorders.org.uk/", "source_url": "https://www.beateatingdisorders.org.uk/get-information-and-support/get-help-for-myself/support-now/", "verified": "2026-10-19" }, { "name": "FRANK", "number": "0300 123 6600", "sms": "82111", "category": "addiction", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Confidential information and advice about drugs, by phone, text, chat or email.", "website": "https://www.talktofrank.com/", "source_url": "https://www.talktofrank.com/contact-frank", "verified": "2026-10-19" }, { "name": "Mind Infoline (England and Wales)", "number": "0300 123 3393", "category": "emotional-support", "hours": "Monday to Friday 9am to 6pm, except bank holidays", "languages": [ "English" ], "english": "yes", "cost": "standard rate", "description": "Information on mental health problems, treatment options and where to get help locally; not a crisis line.", "website": "https://www.mind.org.uk/", "source_url": "https://www.mind.org.uk/information-support/helplines/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in the United Kingdom?", "a": "In the United Kingdom, call 999, 112 and 111 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in the United Kingdom?", "a": "Yes. Samaritans (116 123), Shout and Breathing Space (Scotland) (0800 83 85 87). Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in the United Kingdom?", "a": "Yes. These services say they offer English: Samaritans (116 123), Shout, NHS 111 (England), mental health option (111) and NHS 24 111 Mental Health Hub (Scotland) (111)." }, { "q": "Where can women experiencing violence get help in the United Kingdom?", "a": "Contact National Domestic Abuse Helpline (Refuge), England (0808 2000 247), Scotland's Domestic Abuse and Forced Marriage Helpline (0800 027 1234) and Live Fear Free Helpline (Wales) (0808 80 10 800). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 999." }, { "q": "Is there a helpline for children and young people in the United Kingdom?", "a": "Yes. Childline (0800 1111)." } ] }, { "in_country": "in the United States", "country": "United States", "iso": "US", "slug": "united-states", "emergency": [ { "number": "911", "label": "Police, ambulance and fire" } ], "lines": [ { "name": "988 Suicide & Crisis Lifeline", "number": "988", "sms": "988", "chat": "https://chat.988lifeline.org/", "category": "suicide-prevention", "hours": "24/7", "languages": [ "English", "Spanish (text and chat)" ], "english": "yes", "cost": "free", "description": "National crisis line for anyone in suicidal crisis or emotional distress, by phone, text or online chat.", "website": "https://988lifeline.org/", "source_url": "https://988lifeline.org/", "verified": "2026-10-19" }, { "name": "Crisis Text Line", "number": null, "sms": "Text HOME to 741741", "category": "emotional-support", "hours": "24/7", "languages": [ "English", "Spanish (text HOLA)" ], "english": "yes", "cost": "free", "description": "Text-based crisis support from trained volunteers; standard message rates from your carrier may apply.", "website": "https://www.crisistextline.org/", "source_url": "https://www.crisistextline.org/", "verified": "2026-10-19" }, { "name": "National Domestic Violence Hotline", "number": "1-800-799-7233", "sms": "Text START to 88788", "chat": "https://www.thehotline.org/", "category": "domestic-violence", "hours": "24/7", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "free", "description": "Confidential support, safety planning and referrals for anyone experiencing domestic violence or abuse.", "website": "https://www.thehotline.org/", "source_url": "https://www.thehotline.org/", "verified": "2026-10-19" }, { "name": "RAINN National Sexual Assault Hotline", "number": "1-800-656-4673", "sms": "Text HOPE to 64673", "chat": "https://rainn.org/help-and-healing/hotline/", "category": "women", "hours": "24/7", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "free", "description": "Free, confidential support for survivors of sexual violence and the people close to them.", "website": "https://rainn.org/", "source_url": "https://rainn.org/help-and-healing/hotline/", "verified": "2026-10-19" }, { "name": "National Maternal Mental Health Hotline", "number": "1-833-852-6262", "sms": "1-833-852-6262", "category": "postnatal", "hours": "24/7", "languages": [ "English", "Spanish", "Interpreters for over 60 languages" ], "english": "yes", "cost": "free", "description": "Call or text support for pregnant and new mothers and their families, run under the federal Health Resources and Services Administration.", "website": "https://mchb.hrsa.gov/national-maternal-mental-health-hotline", "source_url": "https://mchb.hrsa.gov/national-maternal-mental-health-hotline", "verified": "2026-10-19" }, { "name": "Postpartum Support International HelpLine", "number": "1-800-944-4773", "sms": "800-944-4773 (English), 971-203-7773 (Spanish)", "category": "postnatal", "hours": "Not stated on the official page", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "unknown", "description": "Non-crisis HelpLine that connects parents with perinatal mood support and local resources.", "website": "https://www.postpartum.net/", "source_url": "https://www.postpartum.net/get-help/help-for-moms/", "verified": "2026-10-19" }, { "name": "The Trevor Project", "number": "1-866-488-7386", "sms": "Text START to 678-678", "chat": "https://www.thetrevorproject.org/get-help/", "category": "lgbtq", "hours": "24/7", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Crisis support for LGBTQ+ young people by phone, text or chat.", "website": "https://www.thetrevorproject.org/", "source_url": "https://www.thetrevorproject.org/get-help/", "verified": "2026-10-19" }, { "name": "Trans Lifeline", "number": "1-877-565-8860", "category": "lgbtq", "hours": "Monday to Friday, 1pm to 9pm Eastern", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "unknown", "description": "Peer support line run by and for trans people.", "website": "https://translifeline.org/", "source_url": "https://translifeline.org/hotline/", "verified": "2026-10-19" }, { "name": "SAMHSA National Helpline", "number": "1-800-662-4357", "sms": "Text your ZIP code to 435748", "category": "addiction", "hours": "24/7", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "free", "description": "Federal information and referral line for people facing mental health or substance use conditions, and their families.", "website": "https://www.samhsa.gov/find-help/helplines/national-helpline", "source_url": "https://www.samhsa.gov/find-help/helplines/national-helpline", "verified": "2026-10-19" }, { "name": "ANAD Eating Disorders Helpline", "number": "1-888-375-7767", "category": "eating-disorders", "hours": "Monday to Friday, 9am to 9pm Central", "languages": [ "English" ], "english": "yes", "cost": "free", "description": "Emotional support and referrals for people affected by eating disorders.", "website": "https://anad.org/", "source_url": "https://anad.org/get-help/eating-disorders-helpline/", "verified": "2026-10-19" }, { "name": "Childhelp National Child Abuse Hotline", "number": "1-800-422-4453", "sms": "Text GO to 1-800-422-4453", "category": "children", "hours": "Not stated on the official page", "languages": [ "English", "Spanish" ], "english": "yes", "cost": "unknown", "description": "Support for children, young people and adults concerned about child abuse.", "website": "https://www.childhelphotline.org/", "source_url": "https://www.childhelphotline.org/", "verified": "2026-10-19" } ], "updated": "2026-10-19", "faq": [ { "q": "What is the emergency number in the United States?", "a": "In the United States, call 911 in an emergency. If someone's life is at risk, don't wait: call straight away. Emergency calls are free." }, { "q": "Is there a free mental health helpline in the United States?", "a": "Yes. 988 Suicide & Crisis Lifeline (988) and Crisis Text Line. Details, opening hours and the official source for each number are listed on this page." }, { "q": "Can I get help in English in the United States?", "a": "Yes. These services say they offer English: 988 Suicide & Crisis Lifeline (988), Crisis Text Line, National Domestic Violence Hotline (1-800-799-7233) and RAINN National Sexual Assault Hotline (1-800-656-4673)." }, { "q": "Where can women experiencing violence get help in the United States?", "a": "Contact National Domestic Violence Hotline (1-800-799-7233) and RAINN National Sexual Assault Hotline (1-800-656-4673). Shelter addresses are kept confidential for safety, so the helpline is the way in. In immediate danger, call 911." }, { "q": "Is there a helpline for children and young people in the United States?", "a": "Yes. Childhelp National Child Abuse Hotline (1-800-422-4453)." } ] } ] }